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Ronald Trucks BUS 120 Principles of Management Jefferson College in Missouri Terms in this set (71)Which of the following describe monitoring products and services activity? As a production manager at Garden Tools International, Ellen frequently gets involved in planning, scheduling, and monitoring the design, development, production and delivery of garden tools at GTI Which of the following describe controlling activity? Suzie occupying an executive position at ABC Manufacturing is frequently involved in strategic planning and development According to Mintzberg, which of the following are informational roles? Disseminator, monitor and spokesperson While resource allocator is a type of _________ role, disseminator is a(n) ______ role decisional, informational Which of the following describe internal consulting activity? Sophia routinely uses her technical expertise to solve her company's problems, acting as an agent for organizational change and development at her organization For managers, threats include technological breakthroughs on the part of competitors, obsolescence in their organization, and dramatically shortened product cycles. True As monitors, managers are constantly scanning the environment for information, talking with liaison contacts and subordinates and receiving unsolicited information True According to Mintzberg, disturbance handler is an interpersonal role False In a leader role, a manager counsels, communicates, and directs subordinates True As part of their responsibilities all managers get involved in planning, scheduling, and monitoring the design, development, production, and delivery of the organization's products and services True Process conflict refers to conflict about the best way to do something as individuals explore various options together in order to identify superior solutions True Time pressures causes managers to neglect heuristics and engage in deep processing for decision making False Ad hominem fallacy refers to if we have always done it one particular way, that must be the right or best way False Research finds that the logical, analytical route always leads to superior decisions
False An advantage to involving groups in decision making is that you can incorporate different perspectives and ideas True _______ refers to our beliefs about what is right vs wrong, good vs evil, virtuous vs corrupt Ethics and morals Which of the following best describes the action or process of thinking through possible options and selecting one? Decision making Which term best describe decisions that are repeated over time and for which an existing set of rules can be developed to guide the process? programmed The tendency of decision makers to remain committed to poor decision, even when doing so leads to increasingly negative outcomes refers to escalation of commitment Which of the following describe conditions when we tend to pay more attention to information that agrees with out existing beliefs and less attention to information that is contrary to our beliefs? confirmation bias Which of the following profile of an organization focuses on relationships, team building, commitment, empowering human development, engagement, mentoring, and coaching? Clan culture According to the environment-industry-organization fit model, cell 3 represents which of these environments? simple-unstable environment Which of the following use teams to combine vertical with horizontal structures? Matrix structure According to the environment-industry-organization fit model, industries and firms such as computer, aerospace, airlines, and telecommunications firms would operate more effectively in which of these cells? Cell 4 Which of the following describe virtual structures? Boundaryless According to Drucker, corporate culture is more influential than strategy in terms of motivating employee's beliefs, behaviors, relationships, and ways they work since culture is based on values True Insurance companies would fit and align more effectively in a stable, simple, and low uncertainty external environment cell 1 False The hierarchy culture profile of an organization emphasizes creating, innovating, visioning the future, managing change, risk taking, rule breaking, experimentation, entrepreneurship, and uncertainty False Advantages of virtual teams and organizations include cost savings, decreased response time to customers, and less harmful effects on the environment True Functional structures initiated horizontal team based structures that provided faster information sharing, coordination, and integration between the formal organization and profit oriented projects and programs False Does ethics pay? Explain -Vegans/Vegetarians The Ethics & Compliance initiative found more than half of global workers reported pressure to compromise their standards False For ethical leaders, authenticity and integrity, in addition to their values, are also important components of character and behavior that must also be translated into attitude and action toward followers, external stakeholders, and broader communities True Ethical blindness refers to when leaders are not able to see inconsistencies among values they say they follow False Identifying and separating terminal from instrumental values in any given situation can assist individuals, groups and work units in distinguishing between the ends from the means and vice versa in making decisions, thereby helping us choose more ethical options or at least less unethical ones in situations True Limitations when using justice principle involve the question of who decides who is right/wrong and how had been harmed in complex situations True Samantha, manager at ABC International, is facing situations and predicaments in which there is not an optimal or desired choice to be made between 2 options, neither of which solves her issue or delivers an opportunity that is ethical. Samantha can be described as facing which of these? Ethical dilemma Which of these describe a belief that corporations have a social responsibility beyond pure profit? CSR Which of these describes when people trust online reviews of their companies more than what companies communicate? The Glassdoor Effect When a leader is not able to see inconsistencies among values he says he follows, it refers to which of these symptoms of the failure of ethical leadership? Ethical incoherence Which of these refers to our choices and decision making processes and our moral principles and values that govern our behaviors regarding what is right and wrong? Ethics Internal factors are things in the global environment that may impact a firm's operations or success, examples are a rise in interest rates or a natural disaster False Demographics include facts about income, education levels, age groups and the ethnic and racial composition of a population True Strong rivalry in an industry increases profit potential for all firms because consumers have many firms from which to purchase products or services and can make at least part of their purchasing decisions based on prices False Firms in an industry may or may not compete directly against one another as we'll discuss shortly, but they all face similar situations in terms of customer interests, supplier relations, and industry growth or decline True A firm's strategic position should try to be unique in some way that competitors cannot imitate quickly or easily True A firm's ______ are what it is not good at, things that it does not have the capabilities to perform well Weaknesses Intellectual property rights are part of which element of PESTEL? Legal While ______ are things a firm has to work with, such as equipment, facilities, raw materials, employees, and cash, _____ are things a firm can do such as deliver good customer service or develop innovative products to create value resources, capabilities I in VRIO refers to which of these? Imitation Demographic trends and market diversity are part of which element of PESTEL? Societal The SMART framework can be applied to business or personal goals. A good goal should be specific, measurable, applicable, rewarded, and time bound False Strategy and goals statements together are the first building blocks in defining why a firm exists and in developing a plan to accomplish what the firm wants to accomplish False Strategic objectives usually identify why a firm exists False Business strategy is the broadest level of strategy, and is concerned with decisions about growing, maintaining, or shrinking very large companies False A business level strategy is the framework a firm uses to organize its activities and it is developed by the firm's top managers True According to the BCG Matrix which of these business units should be scrapped/divested? Dogs and Question Marks Which of the following represents the broadest level of strategy and is concerned with decisions about growing, maintaining, or shrinking very large companies? Corporate strategy A ________ strategy involved developing plans to increase the size of the firm in terms of revenue market share or geographic reach growth A in SMART framework refers to which of these? Achievable For ABC products to launch a new product is an example of which of these? strategic objectives In deficit based change leaders alum that employees will change if they can be inspired to aim for greater degrees of excellence in their work False Strategic planning and implementation is perhaps the most common type of organization-level change True In the appreciative mindset, leaders assume that most people are inclined to resist change and therefore they need to be managed in a way that encourages them to accept change False Organizational design refers to the constant shifts that occur within an organizational system False Planned change is an intentional activity or set of intentional activities that are designed to create movement toward a specific goal or end True ______ refers to the constant shifts that occur within an organizational system organizational change When BA Products managers assume that BA employees will change if they know they will otherwise face negative consequences it refers to which of the following? deficit based change Which if the following argues that organizations exist as socially constructed systems in which people are constantly making sense of an enacting an organizational reality as they interact with others in a system? emergent approach In the ___________ phase of the organizational life cycle, the organization is usually very small and agile focusing on new products and markets. The founders typically focus on a variety of responsibilities and they often share frequent and informal communication with all employees in the new company Entrepreneurship In which structure an organization has multiple reporting lines of authority for employees? vertical structure Sets with similar termsOrg Theory380 terms tristen_albert5 MGT 350049 terms kelsey_gerard6 Mgmt 210 Exam 292 terms tim_yoo8 bmgt 1313 quiz 2 ch 5-9177 terms Debra_McNabb Sets found in the same folderMGT 201 Final Study Guide59 terms Olivia_Poyser Principles of Management Unit 230 terms hkpino chapter 1 quiz15 terms govreaua chapter 2 quiz15 terms govreaua Other sets by this creatorEconomics Final112 terms ewoods87 Ethics Test 110 terms ewoods87 Concepts in Biology Exam 450 terms ewoods87 Concepts in Biology Exam 350 terms ewoods87 Other Quizlet setsChp 14 bio10 terms quizlette7764420 CH 18 Intra-Op Nursing Management40 terms TMO1230 SPORTS MED REVIEW38 terms mrj_1010 Asthma pharmacology39 terms willisnickPLUS Related questionsQUESTION What would occur in the third step of management by objectives? 15 answers QUESTION The first step in the strategy process includes 4 answers QUESTION What professional characteristics do marketers share in common with military commanders? Marketing and military strategist both seek to: 12 answers QUESTION Cost minimization is an appropriate strategy in what stage of the product life cycle? 2 answers Which of the following describe conditions when we tend to pay more attention to information that agrees with our existing beliefs and less attention?confirmation bias, the tendency to process information by looking for, or interpreting, information that is consistent with one's existing beliefs. This biased approach to decision making is largely unintentional and often results in ignoring inconsistent information.
Which of the following is an example of an informational role?These include being a figurehead, leader, and also a liaison. Further, there are three informational roles. These include being a monitor, disseminator, and also a spokesperson.
Which of the following represents the broadest level of strategy and is concerned with decisions about growing maintaining or shrinking very large companies?Corporate strategy is the broadest level of strategy, and is concerned with decisions about growing, maintaining, or shrinking very large companies.
Which of the following refers to a situation where the more interconnected subunit A is with other subunits in the organization the more central it is?Centrality of Coping Activities.
This is called the subunit's work centrality. The more interconnected subunit A is with other subunits in the organization, the more “central” it is. This centrality, in turn, is influenced by two factors.
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Which of the following describe conditions when we tend to pay more attention to information
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