Why do waiting lines form at a service facility even though there may be more than enough service capacity to meet normal demand in the long run?

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Why do waiting lines form at a service facility even though there may be more than enough service capacity to meet normal demand in the long run?

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  • Why do waiting lines form at a service facility even though there may be more than enough service capacity to meet normal demand in the long run?

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  • Why do waiting lines form at a service facility even though there may be more than enough service capacity to meet normal demand in the long run?

    Practical Management Science

    ISBN:9781337406659

    Author:WINSTON, Wayne L.

    Publisher:Cengage,

    Marketing

    ISBN:9780357033791

    Author:Pride, William M

    Publisher:South Western Educational Publishing

    Why do waiting lines form at a service facility even though there may be more than enough service capacity to meet the normal demand in the long run?

    2. Cause of Waiting Lines. Waiting lines occur whenever demand for service exceeds capacity (supply). Even in systems that are underloaded, waiting lines tend to form if arrival and service patterns are highly variable because the variability creates temporary imbalances of supply and demand.

    Why do waiting lines form even if average capacity exceeds average demand?

    Why do waiting lines form even if average capacity exceeds average demand? In a single-channel queuing system, the utilization is the same as the: average number of customers being served.

    What are common reasons for waiting lines?

    Waiting in lines is a part of our everyday life. Waiting in lines may be due to overcrowded, overfilling or due to congestion. Any time there is more customer demand for a service than can be provided, a waiting line forms.

    Why is the main objective of managing waiting lines?

    The primary objective of managing waiting lines is to minimize their total costs throughout any service or manufacturing facility. This total cost is composed of the cost related to customer waiting time and capacity-related cost.