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Terms in this set (30)Wave Type of scheduling system that all patients are told to come in at the beginning of the hour in which they are to be seen Delays Result caused my overbooking, when more than one patient is scheduled in the same time slot Specified time Method of scheduling prevents a large backlog of waiting Patients or a long cycle time Open office hours Least structured scheduling system Appointment book Legal document that can be subpoenaed by the court Computerized Helps maximize workflow and ensure that scheduling policies are followed Patient status Refers to whether a patient is a new or an established patient Open ended questions Used to gather information, requires man than a yes or no What serves as a record that validates actual services provided and billed for IRS and incurable company verification? Appointment book How many hours should a patient let office know that they can't make that appointment time? 24-48 hours Time patterns Eliminate the need to "squeeze in" an emergency or unscheduled appointment HIPPA Allows physicians to share necessary patient info in order to make a referral The physician has an _________ responsibility to see patients who are acutely ill or in need of emergency care Legal What is unethical for the MA? Deciding that a patient is lying about their need to see a physician Matrix First step in the patient scheduling process Triage Process of sorting or grouping according to the seriousness of the condition Modified wave Works best for busy offices that tend to have many appointment of approximately the same length Group procedures Organized so that patients requiring same type of examination are scheduled during a particularly time Scheduling Establishes the appropriate office process flow and coordination of time with the ability for flexibility as necessary How many years would I be considered an ESTABLISHED PATIENT? 3 years Acute conditions Illness or injuries that patients suddenly experience and that require treatment but may not be life threatening If a patient refuses to reschedule an appointment, the cancellation should be documented in ? Patient chart Advance booking Patient scheduling their next appointment Cancellation fees Must be paid personally, because fees cannot be billed to insurance A professional and ethical manner is the best approach to handling an __________ that has fallen behind Schedule Who has responsibility to correctly screen and assess the patients need for immediate treatment? MA Example of acute condition Fever lasting more than 24 hours, pain or burning on urination, skin rash, unusual discharge, eye infection, heavy uterine or vaginal bleeding Example of emergency conditions Severe pain, acute allergic reaction, diabetic reaction, fracture, temperature over 104 Patient cancellation Appointment which the patient calls and cannot make the appointment time and does not schedule another appointment Where should the cancellation be documented? Patient chart Sets with similar termsChapter 9 - Appointment Scheduling25 terms LarisaNes ama 200 Chapter 1658 terms salvarez00 Sets found in the same folderMA 101 CH 347 terms HillarydenonPLUS MA 101 & 107 Comprehensive Final Study Guide Sprin…56 terms Tanya_kovalyov Med Office Ch. 851 terms KBever1397 Medical Assisting Chapter 34 Exam - Vital Signs Ex…50 terms Tanya_kovalyov Other sets by this creatorchapter 36 assisting with physical examinations71 terms kimberlee329 Chapter 1837 terms kimberlee329 Chapter 16 & 1740 terms kimberlee329 Chapter 1558 terms kimberlee329 Other Quizlet setsMacbeth test73 terms aids1122PLUS U.S. History HON Midterm Mr.Carty271 terms Shawnyboy7217 Psychology 12 - Human Development (Ch 5, 6, 7, 8,…87 terms monica_rivera77 Wisconsin Holstein Convention Practice Questions56 terms MADELYNN_GWIDT Related questionsQUESTION When can infants start to eat solid food? 15 answers QUESTION what is the most common serious complication and cause of death after gastric bypass surgery? 8 answers QUESTION what are 5 side effects of narcotics? 15 answers QUESTION The nurse is aware that patient data are often difficult to analyze. Which is the most obvious reason for using a framework for collecting and recording patient data? 2 answers What type of scheduling is a system in which all the patients are told to come in at the beginning of the hour in which they are to be seen quizlet?Wave scheduling is a system in which all the patients are told to come in at the beginning of the hour in which they are to be seen.
What are 2 methods used to schedule patient appointments?Examples of common methods used for scheduling doctor appointments include time-specified scheduling, top of hour scheduling, wave scheduling, modified wave scheduling, integrated scheduling, double-booking scheduling, and clustering scheduling.
What is patient scheduling process?PATIENT SCHEDULING AND APPOINTMENT MANAGEMENT SERVICES
Scheduling appointments through the provider's online portal results in a smooth pre-registration process. Collection of patient's demographics for eligibility and prior authorization requirements. Fixing the schedule based on the provider's availability.
How does wave scheduling work?Wave scheduling is defined as an appointment scheduling method that involves assigning patient appointments at the same time. With a wave schedule, two or more patients arrive at the beginning of the hour and others at the bottom of the hour.
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What method of scheduling prevents a large backlog of waiting patients or a long cycle time?
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