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When a person is confronted with inconsistencies among attitude or behavior he she will take action to restore consistency?Chapter 8 Consumer Behavior - 12E. Which attitude function is associated with a focus on particular social identities and lifestyles?Consumer Behavior. How do individuals seek consistency among their attitudes and between their attitudes and their behavior?Research has generally concluded that people seek consistency among their attitudes and between their attitudes and their behavior. They do this by altering either the attitudes or the behavior or by developing a rationalization for the discrepancy.
What is the essence of cognitive dissonance theory?Festinger's (1957) cognitive dissonance theory suggests that we have an inner drive to hold all our attitudes and behavior in harmony and avoid disharmony (or dissonance). This is known as the principle of cognitive consistency.
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