How should the HR manager respond to the report about the contract recruiters relationship with the call center manager?

The Human Resources Manager reports directly to the President. This position is responsible for oversight of the Human Resources department and performance of all general human resources functions.

Human Resources duties may include, but are not limited to:

o Design and monitor human resources functions including:

o Employee relations and culture maintenance.

o Oversee completion of necessary coursework as needed through internal LMS.

o Receive, evaluate, approve, and track PTO and/or out of office requests.

o Communicate staff work-related incidents and notifications to employees.

· Maintain secure and accessible HR tracking information. leadership.

· Maintain employee files and human resources records.

· Facilitate hiring process, onboarding, staff management, and company culture initiatives as requested.

· Work collaboratively to post new job opportunities as needed.

· Maintain policies and procedures for hiring, training, compensation, employee benefits, labor relations, and personnel information. Communicate changes and deadlines to staff.

· Oversee timely distribution of employee manual, ensuring all state-specific manuals are up- to- date.

· Formulate and recommend human resources policies as requested.

· Manage HR needs including

· Employee relations and culture maintenance

· Assign training and oversee completion of necessary coursework as needed

· Receive, evaluate, approve, and track PTO and/or out of office requests

· Communicate staff work-related incidents and notifications to employees

· and oversee disciplinary meetings, terminations, and investigations.

· Monitor employee time tracking regularly and communicate concerns to leadership.

· Provide guidance on compensation and benefits trends as requested.

· Arrange and manage employee benefits eligibility, enrollment, and answer questions as needed.

· Complete employee bi-annual reviews and semi-annual check in meetings.

· Ensure compliance with AMCI ANSI standard in all HR matters.

· Prepare records and staff for all HR-related matters in AMCI re-accreditation process.

Skills may include, but are not limited to:

· Up-to-date awareness of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

· Ability to navigate difficult conversations with appropriate discretion and confidentiality.

· Polite, professional, and timely written and verbal communication skills.

· Attention to detail in both written documents and verbal communications.

· Ability to maintain appropriate work and personal boundaries while preserving company culture.

· Understanding of company products or services as well as business position and development factor.s

· Efficient and thorough record-keeping and organization skills.

· Responsive and willing attitude in execution of duties.

· Ability to multi-task and prioritize appropriately.

To complete your application for this position, please complete a job application here: [website]

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

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