A manager must understand the compatibility of individual and group performance with respect to:

1.Teamwork is a common theme of organizational citizenship behavior.

True

False

2.Strategy is the concept of how an organization will achieve its objectives; therefore strategic

management is:

a. knowledge to help in the development and implementation of strategies.

b. definitions to help in the development and implementation of good strategies.

c. processes to help the organization in the development of strategies.

d. the purpose of developing strategies in an organization.

3.A group is a cohesive coalition of people working together to achieve an agenda:

True

False

4.Organizational design decisions are made about:

a. the structure of an organization.

b. the strategies of an organization.

c. the environment of an organization.

d. the various roles in an organization.

5.Effective controlling requires the existence of plans,

a. since planning provides the necessary performance standards or objectives.

b. since understanding the mission of the organization requires strategic plan.

c. since control techniques are budget and performance audits.

d. since managers must show compliance with company policies.

6.Common arguments against corporate social responsibility argue that:

a. CSR detracts from the fundamental economic role of businesses.

b. CSR does not achieve a triple bottom line.

c. there is no positive relationship between CSR and shareholder returns.

d. there are no financial benefits of social or environmental initiatives.

7.Managers are responsible for getting activities completed efficiently and achieving the firm’s goals by

utilizing:

a. Human, financial, and material resources

b. Information, human, and service resources

c. Human resources, organizational competitiveness, and organizational goals

d. Financial resources, top management, and organizational goals.

8. Since there have been tremendous changes in the environment faced by managers, the functions of

planning, organizing, leading and controlling are not considered essential functions by many

organizations today

True

False

9.Monitor, disseminator, and spokesperson are the three decisional managerial roles in an organization.

True

False

What kind of manager is responsible for managing a clearly identifiable revenue producing unit such as a store business unit or product line?

What are the three informational roles assumed by a manager?

What are the four categories of stakeholders of a firm?

What is strategic management quizlet?