During which phase of the nurse patient relationship is a rapport established with the patient quizlet?

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• Which of the following are examples of non therapeutic communication?
• What is non therapeutic communication in nursing?
• Which is an example of a nontherapeutic communication technique quizlet?
• What blocks therapeutic communication?

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creating an environment to establish trust and rapport

establishing a contract for intervention that details the expectations and responsibilities of both nurse and client

identifying the client's strength and limitations

formulating nursing diagnoses

setting goals that are mutually agreeable to the nurse and client

developing a plan of action that is realistic for meeting the established goals
exploring feelings of both the client and nurse in terms of the introductory phase

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Terms in this set (42)

ABDE
Therapeutic communication techniques include listening, maintaining silence, maintaining neutral responses, using broad openings and open-ended questions, focusing and refocusing, restating, clarifying and validating, sharing perceptions, reflecting, providing acknowledgment and feedback, giving information, presenting reality, encouraging formulation of a plan of action, providing nonverbal encouragement, and summarizing Asking why is often interpreted as being accusatory by the patient and should also be avoided. Providing advice or giving approval or disapproval are barriers to communication.

Sets with similar terms

ABDE
Therapeutic communication techniques include listening, maintaining silence, maintaining neutral responses, using broad openings and open-ended questions, focusing and refocusing, restating, clarifying and validating, sharing perceptions, reflecting, providing acknowledgment and feedback, giving information, presenting reality, encouraging formulation of a plan of action, providing nonverbal encouragement, and summarizing Asking why is often interpreted as being accusatory by the patient and should also be avoided. Providing advice or giving approval or disapproval are barriers to communication.

B
Rationale:
1. The communication must be intrapersonal, interpersonal, group, or societal in nature. Therapeutic communication theory believes communication occurs in four different settings: intrapersonal, interpersonal, group, and societal.
2. The communication needs to be efficient, appropriate, flexible, and include feedback. The formal criteria for successful communication are efficiency, appropriateness, flexibility, and feedback.
3. Nonverbal communication is consistent with verbal communication. Nonverbal communication can contradict the verbal message.
4. The individuals communicating with each other must share a similar perception of the conversation. Perception is highly personal and internal.

ANS: A
Nurturing critical thinking skills is done in part by turning errors into learning opportunities. If the nurse presents an in-service on the cause and prevention of the type of error committed, not only will the nurse learn something but many others nurses on the unit will learn from it to. This is the best example of developing critical thinking skills. This option would allow the nurse to learn from the mistake, which is a method of developing critical thinking skills, but the paper would benefit only the nurse, so this option is not the best choice. Letting the nurse work with more experienced nurses might be a good option in a very limited setting, for example, if the nurse is relatively new and the manager discovers a deficiency in the nurse's orientation or training on giving medications in that system. Otherwise, this option would not really be beneficial. Sending the nurse to refresher courses might be a solution, but it is directed at the nurse's learning, not critical thinking. The nurse might feel resentful at having to attend such classes, but even if they were helpful, only this one nurse is learning. Going to generic classes also does not address the specific reason this error occurred, and thus might be irrelevant. Critical thinking and learning can be enhanced by a presentation to the staff on the causes of the error.

Answer: 3 6 4 2 1 5
3. During the preinteraction stage of the communication process, the nurse gathers information about the patient. This stage occurs before meeting the patient.
6. During the orientation stage of the communication process, the nurse introduces himself or herself to the patient and begins to establish a rapport with the patient.
4. During the orientation stage of the communication process, the nurse and patient exchange information, clarify roles, and identify goals and objectives of the interaction.
2. During the working stage of the communication process, the nurse and patient work toward meeting the patient's needs. The nurse may function as a caregiver, counselor, teacher, resource person, etc.
1. During the working stage of the communication process, the nurse provides feedback about the patient's performance.
5. During the termination stage of the communication process, the nurse summarizes what has been accomplished, reinforces past learning, arranges for available resources, and concludes the interpersonal relationship.

Which of the following are examples of non therapeutic communication?

Nontherapeutic ways of communicating.

Attacking and depending. -Getting angry or arguing with the patient. ... .

Casting judgement. -Judging or criticizing the patient. ... .

Interrogating (or demanding) -Asking the patient "why" questions. ... .

Minimizing. -Not listening. ... .

Giving advice. -Giving advice. ... .

Pressuring. ... .

Running off at the mouth. ... .

Rushing..

What is non therapeutic communication in nursing?

Nontherapeutic communication includes words, phrases, actions, and tones that make a patient feel uncomfortable, increase their stress, and worsen their mental and even physical wellbeing. Examples of nontherapeutic communication techniques include: Advising, or telling the patient what he or she needs to do.

Which is an example of a nontherapeutic communication technique quizlet?

Sympathy is the nontherapeutic communication technique exhibited by the nurse in this scenario. Sympathy is concern, sorrow, or pity felt for another person.

What blocks therapeutic communication?

Barriers to therapeutic communication include challenging, probing, changing the subject, defensiveness, false reassurances, disagreeing, judgments, rejection and minimization, and stereotyping.

What are the 4 phases of nurse patient relationship?

What are the 4 phases of a therapeutic relationship?

What are the 5 stages of nurse patient relationship in order?

What are the three phases to the nurse patient relationship?