Which of the following statements is true regarding culture in organizations ch 15

When Coke combined Coca-Cola America with Minute Maid and Fountain into a single operating unit, it:

Performed a restructuring effort

The Real World feature in Chapter 15 discusses the restructuring efforts at GM, which have resulted in divisions now largely focusing on marketing and sales rather than operating concerns. This effort reveals:

An organization that is struggling after significant restructuring efforts

Organizational design is a process of specifying structural features of an organization. This process begins with:

Which of the following contextual variables are LEAST controllable by the organization?

An organization chart shows:

Formal lines of authority and supervisor-employee reporting relationships

The process of constructing and adjusting an organization's structure to achieve its goals is:

When considering the importance of structure in relation to strategy, goals, mission and purpose statements, it is most accurate to think of:

The process of breaking organizational goals into tasks and dividing work is:

In their research on differentiation, Lawrence and Lorsch found all of the following dimensions reflected differentiation except:

The degree of differentiation most affected by employee's specialized knowledge, education, or training is:

Horizontal differentiation

The particular grouping of activities performed by an individual or the division of labor refers to:

When comparing the time orientation of a production supervisor and corporate president, the supervisor is more likely to concentrate on:

Weekly production targets

Departmentation on a college or university campus is most commonly based on:

Academic discipline or subject matter

The number of employees a manager supervises

Flat organization structures are characterized by:

High ratios of employees to supervisors

The thousands of State Farm Insurance Company agents' officers scattered throughout the United States are an example of:

Which differentiation could give an organization political and legal advantages in the market place?

Organization complexity would be considered greatest in which of the following organizations?

The difference between the authority and responsibility in the organizational hierarchy is called:

Lawrence and Lorsch suggest that an organization's complexity should mirror:

The complexity of the environment

Complexity (in terms of Lawrence and Lorsch) refers to:

The number of activities, subunits, or subsystems with the organization

While developing a telephone registration system, a large university encountered problems in making sure students were properly advised. Greater departmental integration became necessary. Which of the following integrative devises would be most appropriate and effective in solving the advising problem

Designation of a cross-departmental team to devise new advising procedures

Which of the following can function as a vertical and horizontal integrating device?

Management information systems

As an organization increases differentiation given increases in external complexity, it will need to increase efforts to:

Improve and/or increase integration

The process of coordinating the different parts on an organization is:

The strongest method of horizontal integration is through:

A highly bureaucratized organization, such as the Social Security Administration, exhibits all of the following characteristics except:

The extent to which work activities are defined and routinely performed the same way is known as:

The degree to which the organization has official rules, regulations, and procedures is called:

Which of the following departments would probably have the most flexible structure?

A tall hierarchy of authority is usually associated with:

The Royal Bank of Canada decided to move is loan-processing work from headquarters to branch banks in order to avoid bottlenecks. This is an example of:

A Domino's pizza outlet is an example of a/an:

The faculty of a university compromised which of Mintzberg's fundamental elements of the organization?

A major league baseball team most closely approximates a/an:

A centralized form of organization that emphasizes the upper echelon and direct supervision under Mintzberg's configuration is:

The most organic form of organization under Mintzberg's structural configurations would be:

A moderately decentralized form of organization that emphasizes the technical staff and standardization of work process defines:

An automobile plant with routinized operating tasks should probably used what type of complementary structure?

The configuration that would best fuse interdisciplinary experts through ad hoc project teams and mutual adjustment is the:

NASA, which is composed of many talented experts who work in small teams on a wide range of projects, is probably organized as a(n):

Of the following, which is NOT a major contextual variable of organizational design?

Which of the following basic design dimensions would be most appropriate for decentralizing the decision making with an organization?

Formalization and specialization

The most appropriate measure of organization size when considering alternative structural design is:

In a small organization, supervision of employees and management control are most commonly done through:

Personal observation by the manager

When examining the relationship between size and basic design dimensions, small organization have more _______ than large organizations?

For an organization to take advantage of its larger size into the 21st century, it mist become:

Centerless with a global core

The tools, techniques, and actions used by an organization to transform inputs into outputs is called:

An organization's technology

According to Woodward's classification of different technologies of custom home building is:

Unit or small batch in nature

The introduction and use of computer-aided manufacturing and networked information and communication systems have been associated with all of the following except:

Greatly increased upward mobility or promotion opportunities

Woodward's classification theme of technology let to the conclusion that the more complex the technology, the:

More complex the administrative component of the organization needs to be

The organization approach must appropriate for a small batch type of technology would be:

Utilizing Perrow's framework of technology, problem analyzability refers to:

The amount and type of information needed to solve problems associated with the throughput

An organization with high task variability and unanalyzable problems should:

Have an organic approach to structuring

Mass customization is largely due to:

Advances in information technology and flexible manufacturing

Anything outside the boundaries of an organization is considered:

Conditions that include political considerations, broad economic factors, ecological changes, sociocultural demands, and government regulations are considered to be part of the:

The part of an organization's external environment which the organization claims for itself with respect to how it fits into its relevant environment is known as the:

The construct of environmental uncertainty is typically composed or assessed using which of the following set of variables?

Volatility, capacity, and complexity

A mechanistic structure is most reflected when:

Formalization is high, specialization is high, and centralization is high

Which of the following is competitive or market environments would be considered relatively stable?

An organization that faces considerable environmental uncertainty and rapid change is more likely to be successful with:

If an organization confronts a situation with scarce resources, large amounts of change, and many competitors, the situation would be considered one:

Of high environmental uncertainty

A business organization that continuously faces an environment of considerable uncertainty is more likely to pursuer a strategy and set of goals characterized by:

An organization pursuing a market differentiation strategy should have structural characteristics that include:

Moderate to high complexity and moderate centralization

Which of the following statements regarding the fir between structure and relevant contextual dimensions is NOT true:

The better the fit, the more structure will determine the strategy and goals of the organization

Which of the following statements regarding complexity and the strategic decision process is NOT true?

As complexity increases, the strategic process will be constrained by the limitations of top managers

All of the following are forces causing managers to go beyond traditional frameworks except:

Short product and organizational life cycle place considerable emphasis on:

Flexibility and efficiently

The manager's role in the context of shorter life cycles becomes:

One of creating congruency among various organization design dimensions to fit continuously changing markets and locations

The choice of structure for managing an international business is generally based on choices concerning which set of the following three factors?

Level of vertical differentiation; level of horizontal differentiation; and degree of formalization, specialization, standardization, and centralization

All of the following are basic design dimensions that have been affected by advanced information technologies except:

In contrasting structural roles of managers today with managers of the future:

Future managers will encourage cross-functional collaboration and team development

To meet the conflicting demands of efficiency and customization, organizations need to:

Become dynamically stable

Emerging organizational structures will emphasize all of the following except:

Extensive vertical differentiation

All of the following are emerging structures discussed in your textbook except:

The organization using a weblike structure where some or all of their operating functions are contracted to other organizations would be called a:

A temporary set of organizations designed to come together swiftly to exploit an apparent market opportunity is called a:

Which of the following would NOT be a symptom of poor alignment between the structure and contextual variables of an organization?

According to Stanley M. Davis, all of the following are features of a new economy due to emergence of digital technologies and globalization except:

The Science feature in Chapter 15 examined whether organization structure may moderate individuals' perceptions are experience of justice and fairness at work. Specifically, which of the following conclusions is most accurate?

The relationship between interactional justice and supervisory trust was stronger in organic structures

Canine Companions for Independence (CCI) best reflects which of the following?

Which of the following is NOT an important attribute of organizational culture?

Pervasiveness and endurance

A pattern of basic assumptions that are considered valid and that are taught to new members as the way to perceive, think, and feel in the organization is known as:

Organizational culture is most rooted in which of the following fields of study?

Which of the following include the three levels of culture identified by Edgar Schein?

Artifacts, values, and basic assumptions

The key to understanding culture through artifacts lies in:

Figuring out what they mean

The most visible and accessible level of culture is:

When a corporate president is the first employee to give blood during a corporate blood drive, this is an example of:

The employees of Stillwater Designs know that if monthly sales are higher than sales in the same month of the previous year that Steve Irby will cookout for the employees the following Friday. This would be a result of the CEO's use of:

When the president of your college or university awards scholarships at a banquet to high-achieving students, this is an example of:

Which of the following would NOT provide an indication of an organization's culture?

Number of products produced

An early fall semester convocation on your campus is considered a:

When Southwestern Bell emphasizes the importance of management training by kicking off classes using a high-ranking executive and has a graduation ceremony when classes are completed, they have utilized:

A rite of enhancement and a rite of passage

Which of the following artifacts has been argued to be the most effective way to reinforce values?

An example of a rite of enhancement is a/an:

Employee of the month award

The comment from a long-service employee to a recent hire, "That's the way we do it here," is an example of a

Everyday organizational practices that are repeated over and over defines:

The "Hot Doughnuts Now" sign at Krispy Creme characterizes what artifact of organization culture?

"Leadership that epitomizes the stated standards of ethical behavior," a statement from the Levi Strauss Aspirations Statement is a/an:

A company's espoused values can be found in all of the following except:

Monthly financial statements

Which of the following statements is NOT true regarding values?

Values are the last and deepest level of culture

Values reflected in the way individuals actually behave are called:

Deeply held beliefs that guide behavior of organized members

According to Edgar Schein, the essence of culture is:

Which of the following is NOT a perspective that helps you understand the effects of culture?

The social creation perspective

Which of the following is NOT a basic function of corporate culture?

The building of strong corporate mentality and unquestioned employee support

The strong culture perspective states that organizations with strong cultures:

Perform better than other organizations

Strong cultures are thought to facilitate performance for three reasons. Which of the following is NOT one of those reasons?

The study by Kotter and Heskett reported in your textbook on the test of the strong culture hypothesis concluded:

Strong cultures were moderately associated with positive long-term economic performance

Strong cultures facilitate performance in all of the following ways except:

Insulating employees and focusing their attention away from the organization's environment

The fit perspective is useful in explaining:

The fit perspective of culture argues that:

A culture is "good" only if it fits the industry's or firm's strategy

An adaptive organizational culture is one that:

Encourages confidence and risk taking among employees

According to the study by Kotter and Heskett on adaptive cultures, the adaptive culture facilitates change to meet the needs of all of the following groups except:

The Science feature in Chapter 16 on what type of culture is most effective in Russia revealed:

Russian firms that developed an adaptive culture were more effective

What perspective of culture would you recommend to a firm that was going to compete globally?

Corporate leaders can greatly influence and shape organizational culture through:

Consistently demonstrating corporate values in measuring and rewarding employee performance

An unlikely basis for an organization's culture is:

The location of the organization's manufacturing and distribution facilities

According to Edgar Schein, leaders play crucial roles in shaping and reinforcing culture. Which of the following is NOT one of the elements considered important to a leader's management of culture?

How leaders develop strategy

"Enron Ethics" refers to the:

Gap between words and deeds

The process by which newcomers are transformed from outsiders to effective, participating members of the organization refers to:

Organizational socialization

Which of the following is NOT likely to be an element or activity of organizational socialization?

College major of new employees

Compatibility of individual and organizational value system is known as:

Employee performance expectations are normally made known through:

Communication of role demands

Anticipatory socialization takes place through:

The two types of congruence important to anticipatory socialization are:

Individual ability/job demand and individual values/organizational values

The two key concerns in the anticipatory socialization stage are:

All of the following are successful indications of socialization except:

Interpersonal incompatibility

Which of the following is most difficult to communicate and understand in socializing new employees?

The primary purpose of socialization is the:

Transmission of core values to new organization members

The primary purpose of socialization is the transmission of:

Core values to new members

The Walt Disney Company, know for its culture, uses all of the following to remind employees of the image they are trying to protect and the role they occupy except:

The focus of the organizational culture inventory is:

The underlying dimensions of the Kilmann-Saxton Culture-Gap Survey are:

The use of multiple methods to measure organizational change is known as:

Changing an organization's culture is difficult because:

Assumptions are deeply ingrained, even below consciousness

The assessing of cultural change can best be done through:

The burning of the policy manual in the parking lot of Continental Airlines reflected:

The explanation of how AOL liked to handle weakened competitors, which was to Òdrive a knife in their heart,Ó revealed:

A culture clash between AOL and Time Warner

Which of the following is NOT a guideline for managers who want to create a global culture?

Prevent culture differences before they become a source of conflict

An ethical organizational culture can be developed through all of the following except:

Career management includes all of the following except:

An example of the subjective element of a career is:

Your perception of your potential in a chosen occupation

The pattern of work-related experiences that span the course of a person's life is known as:

Which of the following is NOT one of the attributes of the ÒnewÓ career?

Organizational change agent

Which of the following statements is true regarding an Organisation's culture?

Which of the following statements is true regarding the establishment of the organizational culture and its affect on the organization?

Which two statements about an organization's culture are correct?

Which of the following is true regarding the difference between organizational culture and organizational climate?