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Terms in this set (10)
Synergy refers to:
A.the performance gains that result when individuals and departments coordinate their actions.
B.the degree to which members are attracted to their group and internalize its norms.
C.a set of tasks and behaviors that a member of a group is expected to perform.
D.the violation of a group norm by a member of
the group.
E.the tendency of individuals to put in less individual effort when they work in groups.
A. The performance gains that result when individuals and departments coordinate their actions
Regarding group cohesiveness, _____.
A.cohesiveness can be increased by promoting organizational identity
B.cohesiveness within a group increases when conformity to group norms is low
C.as groups become
more successful, their cohesiveness tends to increase
D.members of small groups are less cohesive than members of large groups
E.healthy competition decreases group cohesiveness
C. as groups become more successful their cohesiveness tends to increase
To make a self-managed work team effective, managers should:
A.discourage the inclusion of members with diverse skills.
B.provide training to the
team members.
C.make sure a team's work is simple.
D.assist the members in solving problems.
E.supervise the work performed by the team.
B. Provide training to the team members
Self managed work team- a group of employees who supervise their own activities and monitor the quality of the goods and services they provide
With the five stages of group development, during the norming stage:
A.close
ties between group members develop.
B.a group is dispersed.
C.the real work of the group gets accomplished.
D.group members experience conflict and disagreements.
E.members try to get to know one another and reach a common understanding.
A. Close ties between group members develop
Norming- Close ties between group members develop and feeling of friendship and camaraderie emerge
Groupthink refers to:
A.the tendency of individuals to put forth less effort when they work in groups than when they work alone.
B.faulty group decision making that results when group members strive for agreement at the expense of an accurate assessment of the situation.
C.the degree to which members of a group are attracted to or loyal to their group or team.
D.shared guidelines or rules for behavior that most group members follow.
E.the performance gains that result when individuals in a
group coordinate their actions.
B. Faulty group decision making that results when group members strive for agreement at the expense of an accurate assessment of the situation
To effectively help an organization gain a competitive advantage, groups and teams need to increase conformity and eliminate deviance.
True
False
False
All groups undergo the adjourning stage of group development.
True
False
False
Ad hoc committees are a type of informal group formed within organizations.
True
False
False
The tendency of individuals to put forth less effort when they work in groups than when they work alone is known as ____.
A.
groupthink
B. social loafing
C. diffusion
D. cognitive dissonance
E. satisficing
B. Social Loafing
Synchronous technologies delay communication and include e-mail, electronic bulletin boards, and Internet web sites.
True
False
False
Asynchronous technologies- delay communication and include email, electronics bulletin boards and internet websites
Synchronous tech- let virtual team members communicate and interact with one another in real time simultaneously and include video conferencing, teleconferencing and electronic meetings
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