Which of the following is the best training objective? “by the end of this training, the employee:”

2.You examine the job descriptions for every position in yourcompany and determine that every employee must knowhow to use Excel to be successful. What level of analysis isthis?a.Operations analysisb.Organizational analysisc.Task analysisd.Person analysis

3.Which of the following is the best training objective? "Bythe end of this training, the employee:"

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c.will be able to correctly answer 90% ofcustomer questions.d.will be a better salesperson.

4.Supervisors who set goals, provide feedback, andencourage employees to use their training are trying tomotivate employees to:

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d.transfer what is learned in training to the job.

5.________ exercises allow the trainee to work withequipment and in an environment like that found in theactual job.

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6.Behavior modeling has been one of the most successfultraining methods. Whereas role play has trainees performbehavior they might normally perform, behavior modelinghas trainees role play ________ behavior they mightperform on the job.

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7.Which of the following is NOT an advantage of jobrotation?

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d.Expands employees' levels of responsibility.

8.Which training technique assigns a new employee with anexperienced employee who is told to "show the kid theropes?"

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