What is the exchange of information and the expression of feeling that can result in understanding *?

  • This lesson is designed for two meetings (1 hour per meeting).
    Please check out my notes in some slides.
  • Emphasized in the first definition that communication can be verbal and non-verbal.
    Emphasized in the second definition the idea of exchanging not only information but feelings and the idea of communicating for understanding.
  • Source: http://communicationtheory.org/types-of-communication/

    There are 2 basic types of communications:

    Verbal Communication and Non-Verbal Communication

    Verbal Communication

    The communication happens through verbally, vocally or through written words which express or convey the message to other is called verbal communication.

    Example: Baby crying (vocal) is verbal communication which express the hungry or pain through vocally.

    Verbal communication has two types

    A. Oral Communication

    B. Written Communication

    A. Oral Communication: A communication which happens through word of mouth, spoken words, conversations and also any messages or information are shared or exchanged between one another through speech or word of mouth is called oral communication. Example: Public speech, News reading, Television, Radio, telephone and mobile conversations.
    oral communication

    B. Written Communication: A communication happens through any word written or often written sign which refers the languages uses in any medium is called written communication. Example: Simply any hand written, typed, Newspaper, printed word documents, letters, books and magazines.
    written communication

    Non-Verbal Communication: Any communication without word of mouth, spoken words, conversation and written languages are called Non-Verbal Communication. It happens through signs, symbols, colours, gestures, body language or any facial expressions are known as non verbal communication. Traffic signals are one of the best examples for non verbal communication.

  • What is medium?
    Media is the plural of medium, or ways to communicate information. (http://www.yourdictionary.com/media#sUfxU1eT1j41M5zt.99)
    Communication channels through which news, entertainment, education, data, or promotional messages are disseminated. Media includes every broadcasting and narrowcasting medium such as newspapers, magazines, TV, radio, billboards, direct mail, telephone, fax, and internet. Media is the plural of medium and can take a plural or singular verb, depending on the sense intended. (http://www.businessdictionary.com/definition/media.html)

    Read more from this website
    http://communicationtheory.org/lasswells-model/
    Harold Dwight Lasswell, the American political scientist states that a convenient way to describe an act of communication is to answer the following questions

    Who
    Says What
    In Which Channel
    To Whom
    With what effect?
    Lasswell Model of Communication

    This model is about process of communication and its function to society, According to Lasswell there are three functions for communication:

    Surveillance of the environment
    Correlation of components of society
    Cultural transmission between generation
    Lasswell model suggests the message flow in a multicultural society with multiple audiences. The flow of message is through various channels. And also this communication model is similar to Aristotle’s communication model.

    In this model, the communication component who refers the research area called “Control Analysis”,

    Says what is refers to “Content Analysis”,

    In which channel is refers to “Media Analysis”,

    To Whom is refers to “Audience Analysis”

    With What Effect is refers to “Effect Analysis”

    Example:

    CNN NEWS – A water leak from Japan’s tsunami-crippled nuclear power station resulted in about 100 times the permitted level of radioactive material flowing into the sea, operator Tokyo Electric Power Co said on Saturday.

    Who – TEPC Operator

    What – Radioactive material flowing into sea

    Channel – CNN NEWS (Television medium)

    Whom – Public

    Effect – Alert the people of japan from the radiation.

    Advantage of lasswell model:

    It is Easy and Simple
    It suits for almost all types of communication
    The concept of effect
    Disadvantage of lasswell model:

    Feedback not mentioned
    Noise not mentioned
    Linear Model

  • Read more about this from this website
    http://communicationtheory.org/shannon-and-weaver-model-of-communication/
    In 1948, Shannon was an American mathematician, Electronic engineer and Weaver was an American scientist both of them join together to write an article in “Bell System Technical Journal” called “A Mathematical Theory of Communication” and also called as “Shannon-Weaver model of communication”.
    This model is specially designed to develop the effective communication between sender and receiver. Also they find factors which affecting the communication process called “Noise”. At first the model was developed to improve the Technical communication. Later it’s widely applied in the field of Communication.
    The model deals with various concepts like Information source, transmitter, Noise, channel, message, receiver, channel, information destination, encode and decode.
    Sender :  The originator of message or the information source selects desire message
    Encoder : The transmitter which converts the message into signals
    Note: The sender’s messages converted into signals like waves or Binary data which is compactable to transmit the messages through cables or satellites. For example: In telephone the voice is converted into wave signals and it transmits through cables
    Decoder : The reception place of the signal which converts signals into message. A reverse process of encode
    Note : The receiver converts those binary data or waves into message which is comfortable and understandable for receiver. Otherwise receiver can’t receive the exact message and it will affect the effective communication between sender and receiver
    Receiver : The destination of the message from sender
    Note : Based on the decoded message the receiver gives their feed back to sender. If the message distracted by noise it will affect the communication flow between sender and receiver
    Noise:  The messages are transferred from encoder to decoder through channel. During this process the messages may distracted or affected by physical noise like horn sounds, thunder and crowd noise or encoded signals may distract in the channel during the transmission process which affect the communication flow or the receiver may not receive the correct message
    Note : The model is clearly deals with external noises only which affect the messages or signals from external sources. For example: If there is any problems occur in network which directly affect the mobile phone communication or distract the messages
    Practical Example of  Shannon-Weaver model of communication :
    Thomson made call to his assistant “come here I want to see you”.  During his call, noise appeared (transmission error) and his assistant received “I want” only. Again Assistant asked Thomson (feedback) “what do you want Thomson”.
    Sender       :   Thomson
    Encoder     :   Telephone (Thomson)
    Channel     :   Cable
    Noise          :   Distraction in voice
    Reception  :   Telephone (Assistant)
    Receiver     :   Assistant.
    Due to transmission error or noise, Assistant can’t able to understand Thomson’s messages.
    *The noise which affect the communication flow between them.
    Criticism of Shannon-Weaver model of communication :
    1.       One of the simplest model and its general applied in various communication theories 2.       The model which attracts both academics of Human communication and Information theorist to leads their further research in communication 3.       It’s more effective in person-to-person communication than group or mass audience 4.       The model based on “Sender and Receiver”. Here sender plays the primary role and receiver plays the secondary role (receive the information or passive) 5.       Communication is not a one way process.  If it’s behaved like that, it will lose its strength. For example: Audience or receiver who listening a radio, reading the books or watching television is a one way communication because absence of feedback 6.       Understanding Noise will helps to solve the various problems in communication
  • Osgood- Schramm Model Of Communication
    Communication is a two way process where both sender and receiver take turns to send and receive a message.
    The message is only sent after encoding so the sender is also called Encoder and the encoded message is decoded under receipt by the receiver, making him the Decoder.

    Read more from this website
    http://communicationtheory.org/osgood-schramm-model-of-communication/
    It is a Circular Model, so that communication is something circular in nature

    Encoder – Who does encoding or Sends the message (message originates)

    Decoder – Who receives the message

    Interpreter – Person trying to understand (analyses, perceive) or interpret

    Note: From the message starting to ending, there is an interpretation goes on. Based on this interpretation only the message is received.

    This model breaks the sender and receiver model it seems communication in a practical way. It is not a traditional model.

    It can happen within our self or two people; each person acts as both sender and receiver and hence use interpretation. It is simultaneously take place e.g. encoding, interpret and decoding.

    Semantic noise is a concept introduced here it occurs when sender and receiver apply different meaning to the same message. It happens mostly because of words and phrases for e.g. Technical Language, So certain words and phrases will cause you to deviate from the actual meaning of the communication.

    Note: When semantic noise takes place decoding and interpretation becomes difficult and people get deviated from the actual message.

    Advantage of Osgood- Schramm model of communication

    Dynamic model- Shows how a situation can change
    It shows why redundancy is an essential part
    There is no separate sender and receiver, sender and receiver is the same person
    Assume communication to be circular in nature
    Feedback – central feature.
    Disadvantage of Osgood- Schramm model of communication

    This model does not talk about semantic noise and it assume the moment of encoding and decoding.

  • Read more from this website
    http://communicationtheory.org/westley-and-maclean%E2%80%99s-model-of-communication/
    n 1957 Westley and MacLean’s model of communication is proposed by Bruce Westley (1915-1990) and Malcolm S. MacLean Jr (1913-2001). Being one of the creators of journalism studies, Westley served as a teacher at the University of Wisconsin, Madison, between 1946 and 1968. Malcolm was director of University of Journalism School (1967-74) and co founder of the University College at University of Minnesota.

    This model can be seen two contexts, interpersonal and mass communication. And the point of difference between interpersonal and mass communication is the feedback. In interpersonal, the feedback is direct and fast. In the mass, the feedback is indirect and slow.
    Model:

    Westely and Maclean realized that communication does not begin when one person starts to talk, but rather when a person responds selectively to his/her physical surroundings. This model considers a strong relation between responds from surroundings and the process of communication. Communication begins only when a person receives message from surroundings. Each receiver responds to the message they received based on their object of orientation.

    X1, X2, X3 and X4….—are news articles or information, Feedback (f), Clients (A), Reader or Audience (B) and Gate Keeper (c)

    Example:

    A Daily News Papers will receive many Press releases from Many Public Relations Agencies on behalf of their clients. In this case, News paper will publish the selected Press release due to the space constraints. Then, Readers can directly respond to the client or they can respond to the News daily which published in the Newspaper. If Readers responded to daily News paper, it will communicate the feedback to concern PR Agency.

    X1, X2 and X3—are Press Release, Feedback (f), Clients (A), Reader (B) and Daily News Paper (Gate Keeper) (c)

    1. Feedback Loop between Reader (B) and News Paper (C) – fBC
    2. Feedback Loop between News Paper(C ) and Client (A)- fCA
    3. Feedback loop between Reader (B) and Client (A)- fBA.

    Merits and Demerits:

    This model accounts for Feedback.
    It can account for different modes of communication, i.e., for both interpersonal communication and Mass communication.
    It is a predictive model of communication and very descriptive also.
    It also account for non binary interactions, this means that it will remain good even for communications involving more than two sources.
    Westley and Maclean communication model is Two Dimensional.
    It cannot account for multi dimensions; this means this model will not be applicable for typical communication events that involve broader context and wide range of communication messages.

  • Read more from this website
    http://communicationtheory.org/berlos-smcr-model-of-communication/

    The Berlo’s model follows the smcr model this model is not specific to any particular communication.

    Berlo’s model lives a number of factors under each of the elements :

    Source: The source is were the message originates.

    Communication skills – It is the individual’s skill to communicate (ability to read, write, speak, listen etc…)

    Attitudes – The attitude towards the audience, subject and towards one self for e.g. for the student the attitude is to learn more and for teachers wants to help teach.

    Knowledge– The knowledge about the subject one is going to communicate for e.g. whatever the teacher communicates in the class about the subject so having knowledge in what you are communicating.

    Note: It is not talking about the general knowledge it is all about the knowledge of the subject, so it is the familiarity of what you are communicating.

    Social system – The Social system includes the various aspects in society like values, beliefs, culture, religion and general understanding of society. It is were the communication takes place.

    For e.g. class room differs from country to country like behaviors, how we communicate etc.

    Note: We can communicate only to the extent that the social system allows, when we communicate take social system into account.

    Culture: Culture of the particular society also comes under social system.

    All to this model, only if you have the above in the proper or adequate proportion v can communicate.

    Encoder: The sender of the message (message originates) is referred as encoder, so the source is encoding the message here.

    Message

    Content – The beginning to the end of a message comprises its content for e.g. From beginning to end whatever the class teacher speaks in the class is the content of the message.

    Elements – It includes various things like language, gestures, body language etc, so these are all the elements of the particular message. Content is accompanied by some elements.

    Treatment – It refers to the packing of the message. The way in which the message is conveyed or the way in which the message is passed on or deliver it.

    Note: When it is too much treatment also the communication will not happen properly.

    Structure– The structure of the message how it is arranged, the way you structure the message into various parts.

    Note: Message is the same but if the structure is not properly arranged then the message will not get to the receiver.

    Code– The code of the message means how it is sent in what form it could be e.g. language, body language, gestures, music and even culture is a code. Through this you get/give the message or through which the communication takes place or being reached.

    Note: Only when the code is proper, the message will be clear, improper use may lead to misinterpretation.

    Channel– It is nothing but the five senses through this only we do. The following are the five senses which we use

    Hearing
    Seeing
    Touching
    Smelling
    Tasting
    Whatever communication we do it is there either of these channels.

    Hearing: The use of ears to get the message for e.g. oral messages, interpersonal etc.

    Seeing: Visual channels for e.g. TV can be seen and the message is delivered.

    Touching: The sense of touch can be used as a channel to communicate for e.g. we touch and buy food, hugging etc.

    Smelling: Smell also can be a channel to communicate for e.g. perfumes, food, charred smell communicates something is burning, we can find out about which food is being cooked etc.

    Tasting : The tongue also can be used to decipher e.g. Food can be tasted and communication can happen.

    Note: Despite not mentioning a medium we need to assume that as communication is taking place channels can be any of the 5 senses or combination.

    Decoder : Who receives the message and decodes it is referred to as decoder.

    Receiver: The receiver needs to have all the thinks like the source.

    This model believes that for an effective communication to take place the source and the receiver needs to be in the same level, only if the source and receiver are on the same level communication will happen or take place properly. So source and receiver should be similar

    For e.g. Communication skills on source side is good then the receiver should equally have good listening skills.

    We cannot say the entire message passed doesn’t reaches the receiver has it is because the receiver may not good in listening, so only for the effective communication the source and the receiver to be in the same level.

    Note: Self image differs from person to person, for communicating the person should consider the receiver. Keep the receiver in mind, speak accordingly and give them what they need.

    Criticism of berlo’s smcr model of communication:

    No feedback / don’t know about the effect
    Does not mention barriers to communication
    No room for noise
    Complex model
    It is a linear model of communication
    Needs people to be on same level for communication to occur but not true in real life
    Main drawback of the model is that the model omits the usage of sixth sense as a channel which is actually a gift to the human beings (thinking, understanding, analyzing etc).

  • Process is a series of actions that produce something or that lead to a particular result
    Source: https://www.merriam-webster.com/dictionary/process

    DEFINITION
    The term communication process refers to the exchange of information (a message) between two or more people.
    There are many different models of the interpersonal communication process, but here are some of the key elements:
    the sender or communicator (the person who initiates a message)
    the receiver or interpreter (the person to whom a message is directed)
    the message (the verbal and/or nonverbal content that must be encoded by the sender and decoded by the receiver)
    the channel (the medium by which the message is delivered and received)
    the context (the setting and situation in which communication takes place)
    noise (anything that interferes with the accurate expression or reception of a message)
    feedback (a response from the receiver indicating whether a message has been received in its intended form)
    Put simply, effective communication takes place when a sender's message is fully understood by the receiver.
    Source: https://www.thoughtco.com/what-is-communication-process-1689767

  • What is the message in this illustration?
    Do you agree with this illustration regarding communication? Why or why not?
  • Guide Questions
    1. What is the message all about?
    2. Do you agree with the message?
    3. What important lesson can we derived from this poster?
  • Values Integration:
    “My belief is that communication is the best way to create strong relationships.” - Jada Pinkett Smith
    Source: http://www.brainyquote.com/quotes/topics/topic_communication3.html

    “Whatever words we utter should be chosen with care for people will hear them and be influenced by them for good or ill.”
    Source: http://www.brainyquote.com/quotes/topics/topic_communication.html

  • Do you agree with this statement? Why or why not?
  • Graphic Organizer: 3 Circle Venn Diagram Completion
    Students will work in pair to complete this diagram in their notebook.
    Class Discussion
    Guide Questions
    What is Media Literacy?
    What is Information Literacy?
    What is Digital Literacy?
    What are the similarities and differences of media literacy, information literacy, and technology literacy ?

    Note:
    Definitions
    Media Literacy- The ability to read, analyze, evaluate and produce communication in a variety of media forms.
    Information Literacy- The ability to recognize when information is needed and to locate, evaluate, effectively use and communicate information in its various formats.
    Technology (Digital) Literacy- The ability to use digital technology, communication tools or networks to locate, evaluate, use, and create information.
    Source: MIL Curriculum for Teachers by UNESCO, 2011

    Point of Discussions
    Media literacy and information literacy have always been linked, but the greater accessibility of content via the Internet and mobile platforms has meant that those literacies are increasingly intertwined. UNESCO considers information literacy and media literacy together as Media and Information Literacy (MIL). MIL includes Information and communication literacy and digital literacy. MIL is defined as a set of competencies that empowers citizens to access, retrieve, understand, evaluate and use, create, as well as share information and media content in all formats, using various tools, in a critical, ethical and effective way, in order to participate and engage in personal, professional and societal activities.
    Source: http://www.uis.unesco.org/Communication/Pages/information-literacy.aspx#sthash.bx4oShjG.dpuf

  • Give these questions to students before having the video presentation.
    Class discussion after the video presentation.
  • Guide Questions
    What are the basic components of Media and Information Literacy?
    What is Media Literacy? Information Literacy? Digital literacy?
    How are these literacies connected or related to each other?
  • Source: http://www.unesco.org/new/en/communication-and-information/media-development/media-literacy/mil-as-composite-concept/

    Empowerment of people through Media and Information Literacy (MIL) is an important prerequisite for fostering equitable access to information and knowledge and promoting free, independent and pluralistic media and information systems.

    Media and Information Literacy recognizes the primary role of information and media in our everyday lives. It lies at the core of freedom of expression and information - since it empowers citizens to understand the functions of media and other information providers, to critically evaluate their content, and to make informed decisions as users and producer of information and media content.

    Information Literacy and Media Literacy are traditionally seen as separate and distinct fields. UNESCO’s strategy brings together these two fields as a combined set of competencies (knowledge, skills and attitude) necessary for life and work today. MIL considers all forms of media and other information providers such as libraries, archive, museums and Internet irrespective of technologies used.

    A particular focus will be on training teachers to sensitize them to the importance of MIL in the education process, enable them to integrate MIL into their teaching and provide them with appropriate pedagogical methods, curricula and resources.

    UNESCO’s mission is to engender media and information literate societies through a comprehensive strategy which include preparation of model Media and Information Literacy Curriculum for Teachers, the facilitation of international cooperation, development of Guidelines for preparing national MIL Policies and Strategies, articulation of a Global Framework on MIL Indicators, setting up a MIL University Network, articulation of and establishment of an International Clearinghouse on MIL in cooperation with the United Nations Alliance of Civilizations, and provision of Guidelines for Broadcasters on Promoting User-Generated Content and MIL.

  • Source: http://www.unesco.org/new/en/communication-and-information/media-development/media-literacy/mil-as-composite-concept/

    Empowerment of people through Media and Information Literacy (MIL) is an important prerequisite for fostering equitable access to information and knowledge and promoting free, independent and pluralistic media and information systems.

    Media and Information Literacy recognizes the primary role of information and media in our everyday lives. It lies at the core of freedom of expression and information - since it empowers citizens to understand the functions of media and other information providers, to critically evaluate their content, and to make informed decisions as users and producer of information and media content.

    Information Literacy and Media Literacy are traditionally seen as separate and distinct fields. UNESCO’s strategy brings together these two fields as a combined set of competencies (knowledge, skills and attitude) necessary for life and work today. MIL considers all forms of media and other information providers such as libraries, archive, museums and Internet irrespective of technologies used.

    A particular focus will be on training teachers to sensitize them to the importance of MIL in the education process, enable them to integrate MIL into their teaching and provide them with appropriate pedagogical methods, curricula and resources.

    UNESCO’s mission is to engender media and information literate societies through a comprehensive strategy which include preparation of model Media and Information Literacy Curriculum for Teachers, the facilitation of international cooperation, development of Guidelines for preparing national MIL Policies and Strategies, articulation of a Global Framework on MIL Indicators, setting up a MIL University Network, articulation of and establishment of an International Clearinghouse on MIL in cooperation with the United Nations Alliance of Civilizations, and provision of Guidelines for Broadcasters on Promoting User-Generated Content and MIL.

  • Analyze and explain this illustration.
    Identify or established the connections between media literacy, information literacy, and digital literacy.
  • Empowerment of people through Media and Information Literacy (MIL) is an important prerequisite for fostering equitable access to information and knowledge and promoting free, independent and pluralistic media and information systems.

    Media and Information Literacy recognizes the primary role of information and media in our everyday lives. It lies at the core of freedom of expression and information - since it empowers citizens to understand the functions of media and other information providers, to critically evaluate their content, and to make informed decisions as users and producer of information and media content.

    Information Literacy and Media Literacy are traditionally seen as separate and distinct fields. UNESCO’s strategy brings together these two fields as a combined set of competencies (knowledge, skills and attitude) necessary for life and work today. MIL considers all forms of media and other information providers such as libraries, archive, museums and Internet irrespective of technologies used.

    http://www.unesco.org/new/en/communication-and-information/media-development/media-literacy/mil-as-composite-concept/

  • Empowerment of people through Media and Information Literacy (MIL) is an important prerequisite for fostering equitable access to information and knowledge and promoting free, independent and pluralistic media and information systems.

    Media and Information Literacy recognizes the primary role of information and media in our everyday lives. It lies at the core of freedom of expression and information - since it empowers citizens to understand the functions of media and other information providers, to critically evaluate their content, and to make informed decisions as users and producer of information and media content.

    Information Literacy and Media Literacy are traditionally seen as separate and distinct fields. UNESCO’s strategy brings together these two fields as a combined set of competencies (knowledge, skills and attitude) necessary for life and work today. MIL considers all forms of media and other information providers such as libraries, archive, museums and Internet irrespective of technologies used.

    http://www.unesco.org/new/en/communication-and-information/media-development/media-literacy/mil-as-composite-concept/

  • The K to 12 Curriculum is focused on the learner’s acquisition of the 21st century skills. One of which is information, media and technology skills. ( Source: http://www.gov.ph/downloads/2012/201209-K-to-12-Toolkit.pdf)

    Media and Information Literacy recognizes the primary role of information and media in our everyday lives. It lies at the core of freedom of expression and information - since it empowers citizens to understand the functions of media and other information providers, to critically evaluate their content, and to make informed decisions as users and producer of information and media content.
    Source: http://www.unesco.org/new/en/communication-and-information/capacity-building-tools/media-and-information-literacy/

  • Which is known as the exchange of information and the expression of feeling that can result in understanding?

    Communication is also the exchange of information and the expression of feeling that can result in understanding: [ U ] There was very little communication between the two brothers.

    What is the exchange of information and understanding?

    Communication Process Definition The term communication process refers to the exchange of information (a message) between two or more people. For communication to succeed, both parties must be able to exchange information and understand each other.

    What is the exchange of information called?

    The process of exchanging information through a medium is called 'communication'.

    What term that refers to the exchange of information between two or more people?

    Interpersonal communication is an exchange of information between two or more people. It is also an area of research that seeks to understand how humans use verbal and nonverbal cues to accomplish a number of personal and relational goals.