In some cases, when a new user tries to configure a connection to Exchange in Microsoft Outlook (or when a configured Outlook connects to an email server), you may receive an error: The connection to Microsoft Exchange is unavailable. In this article, we will show you how to troubleshoot and fix this error. Show
The first step is to check that the Autodiscover service on the Exchange server is working correctly.
You can check AutoDiscover using the following PowerShell cmdlet: If you do not have the Exchange Management Shell installed, hold down the CTRL key and right-click on the Outlook icon in the Windows tray. Select “Test E-mail AutoConfiguration …”. In the window that opens, specify the user’s Email address, enable the Use Autodiscover option, and click the Test button. If Exchange Autodiscover is available and configured correctly, Succeeded appears on the last line. If you are setting up an Outlook connection to your published Exchange over Internet (client traffic comes to the corporate network from outside), you can check the correctness of the DNS settings, Autodiscover, and Exchange availability from the outside using the service. Select Exchange Server > Outlook Connectivity, enter your email address on the Exchange server, username and password, enter captcha, and click Perform Test. This test walks through the steps Outlook uses to connect via the Internet. It tests connectivity using both the RPC over HTTP and the MAPI over HTTP protocols. If the computer on which you are configuring Outlook to Exchange connectivity is in one AD site, and the Exchange Server and the Global Catalog domain controller are in a different site, you must create a custom registry key on the client.
If all users are simultaneously complaining about a problem connecting to Exchange from Outlook, run the following commands in the Exchange Management Shell on a Microsoft Exchange Server with the CAS (Client Access Server) role: Test-OutlookWebServices –ClientAccessServer exch2.theitbros.com|ftMake sure all services return Success/Information responses. Verify that all URLs on the Exchange server for the OAB and Autodiscover mechanisms are configured correctly. Correct any errors found. Then run the command: If any of the services are down, check the status of the Exchange services. Sometimes you have to recreate IIS virtual directories. Several more ways to fix the problem on the Outlook client side:
We’ve covered the top fixes and workarounds which can help you fix the “Connection to Microsoft Exchange is not available” error in Outlook 2010/2013/2016/2019.
I enjoy technology and developing websites. Since 2012 I'm running a few of my own websites, and share useful content on gadgets, PC administration and website promotion. How do I fix Outlook The connection to Microsoft Exchange is unavailable?Fix: The Connection to Microsoft Exchange is Unavailable on.... Solution 1: Disable any and all third-party computer security programs.. Solution 2: Flush your computer's DNS.. Solution 4: Delete your Outlook profile.. Solution 5: Manually create a new Outlook profile and set it as default.. Why the connection to Microsoft Exchange is unavailable?One possible cause is that you're using Outlook and you disable the Encrypt data between Microsoft Office Outlook and Microsoft Exchange profile setting. The default configuration for Exchange Server 2013 requires RPC Encryption from the Outlook client. This prevents the client from being able to connect.
How do I reconnect Microsoft Exchange to Outlook?Find Your Microsoft Exchange Information in Outlook for Windows. Open Outlook and click File.. Click Info, and then click Account Settings > Account Settings.. Select the email account you want to connect to Inbox.. Click Change.. Under Server Settings, the Server field shows your Exchange server address.. How do I reconnect Microsoft Exchange?Connecting to your Microsoft Exchange account (web client and Desktop App). On the web client and Desktop App, click your user name, and then click Settings.. Click the Extensions tab.. Locate the Microsoft Exchange extension, and then click Connect.. Select an Authentication method from the drop-down menu:. |