What are practical ways to build trust in interpersonal relationships within an organization?

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Terms in this set (31)

Select all that apply:
In contrast to a group, what are characteristics of a team?

Members depend on each other.

Members are accountable for their collective performance.

Which of the following is an example of a formal group?

hiring committee

A set of shared expected behaviors for members of a group as a whole is called a group

role.

Select all that apply:
Among the stages of group development in Tuckman's model are:

norming

performing

forming

Select all that apply:
Which of the following are key elements to punctuated equilibrium?

change

time

Collections of individuals with low dependency on one another are known as ______, whereas _____ are collectively responsible for their performance.

groups; teams

The tendency for individual effort to decline as group size increases is known as ______.

social loafing

Select all that apply:
Which of the following statements are true about a formal group?

The group is assigned to accomplish specific goals.

The group is assigned by the organization or managers.

Select all that apply:
Which of the following statements are true about work teams?

They are usually permanent.

They have a well-defined purpose.

They have a common purpose.

A set of expected behaviors for a particular position in a group is called a(n)

role

Click and drag on elements in order:
Rank Tuckman's five stages of group development. The first stage should be the top item on your list.

1. forming
2. storming
3. norming
4. performing
5. adjourning

A team that works together over time and distance using electronic media to combine effort and achieve goals is a(n) ______ team.

virtual

Punctuated equilibrium is concerned with:

how a group functions in the face of change

The extent to which team members are dependent on each other to accomplish their work is called

task interdependence.

Select all that apply:
Of the following statements, which accurately describe social loafers?

Social loafers can distract or disrupt the work of other team members.

Social loafers expect the same rewards as other members of the team.

Social loafers produce low-quality work.

Select all that apply:
Which of the following are aspects of trust?

believing that another person will keep the impact of his or her actions on you in mind

letting your guard down with another person

What type of team has a well-defined purpose, is more or less permanent, and requires the complete commitment of its members?

a work team

A role is a set of expected behaviors for a particular ______, while a ______ role is a set of expected behaviors for members of the group as a whole.

Blank 1: position, person, or individual

Blank 2: group

Select all that apply:
What are practical ways to build trust in interpersonal relationships within an organization?

Demonstrate good business sense, technical ability, and professionalism.

Keep team members informed by providing information on policies and giving accurate feedback.

Be realistic about commitments and deliver quality work on time.

Select all that apply:
Which of the following statements are true about the characteristics of virtual teams?

Virtual team members are connected using various technologies.

Virtual team members work across time, space, and organizational boundaries.

Virtual teams may utilize talent more efficiently than in traditional office settings.

The Reina Model is used to restore ______ when it has been compromised.

trust

Select all that apply:
Which of the following are types of task interdependence?

sequential

reciprocal

pooled

Clear goals and responsibilities with an appropriate mix of knowledge, skills, and abilities are specifically associated with ______ teams.

high-performing

A reciprocal belief that another person will consider the effects of his intentions and behaviors on you is ______.

trust

Select all that apply:
Which of the following statements is true about team adaptive capacity?

It is a critical element of effective, high-performing teams.

It is the ability to make needed changes in response to demands put on the team.

Match each behavior with the form of trust it builds.

Contractual Trust --> People do what they say they will do and make their expectations clear.

Communication Trust --> People share information and tell the truth.

Competence Trust --> People meet their responsibilities and acknowledge others' skills and experience

According to the Reina Model for rebuilding trust, it is important to discuss feelings and emotions constructively before reframing the ______ and taking ______ for what happened.

Blank 1: experience or experiences
Blank 2: responsibility

Which of the following is a goal of collaboration?

ensuring a collective outcome is completed

Select all that apply:
Which of the following are characteristics of high-performing teams?

They have trust and communication.

They have clear goals and responsibilities.

They have an appropriate mix of knowledge, skills, and abilities.

The ability of a team to adapt to changes such as changing demands or the transition of members in or out of the group is:

team adaptive capacity

Select all that apply:
Collaboration includes which of the following aspects?

information sharing

task coordination

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What are practical ways to be an effective member of groups and teams?

What are practical ways to be an effective member of groups and teams? Develop teamwork competencies to increase your value to the organization. Communicate, be predictable, and treat others with respect to boost your trustworthiness. Learn which of the group functions are important to you.

What techniques can an individual use to communicate more effectively?

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Who you are talking to matters. ... .
Body language matters. ... .
Check your message before you hit send. ... .
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Write things down. ... .
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Which of the following are key elements to punctuated equilibrium?

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A species that undergoes little to no change for millions of years..
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What type of team is assembled to tackle a particular project problem or task?

A task force is a group or committee, usually of experts or specialists, formed for analyzing, investigating, or solving a specific problem. Quite often, a task force is formed in reaction to a problem or specific event, and once the job is done, the task force is disbanded.