Presentation on theme: "1."— Presentation transcript: 1 1 Show
2 Performance Management
3 Performance Management 4 Performance Management 5 Introduction Performance management is the process through which managers ensure that employee activities and outputs are congruent with the organization's goals. Performance Appraisal is
the process through which an organization gets information on how well an employee is doing his or her job. Performance Feedback is the process of providing employees information regarding their performance effectiveness. 6 An Organizational Model of
Performance Management
7 Purposes of Performance Management 8
Performance Measures Criteria 9 The Comparative Approach 10 The
Attribute Approach
11 Behavioral Approach Critical incidents approach - requires managers to keep record
of specific examples of effective and ineffective performance. Behaviorally anchored rating scales (BARS) Behavioral observation scales (BOS) Organizational behavior modification - a formal system of behavioral feedback and reinforcement. Assessment centers - multiple raters evaluate employees’ performance on a number of exercises.
12 Results Approach Management by objectives 13 Quality Approach A performance
management system designed with a strong quality orientation can be expected to: Emphasize an assessment of both person and system factors in the measurement system. Emphasize that managers and employees work together to solve performance problems. Involve both internal and external customers in setting standards and measuring performance. Use multiple sources to evaluate person and system factors.
14 Quality Approach (cont.)
15 Sources for Performance Information
16 Rater Errors in Performance Measurement
17 Reducing Errors and Appraisal Politics 18 Improving Performance Feedback 19
Managing Performance of Marginal Performers 20 Following Legal Guidelines What is the process of evaluating and employees performance of a job in terms of its requirements?A performance appraisal is a regular review of an employee's job performance and contribution to a company. Performance appraisals are also called annual reviews, performance reviews or evaluations, or employee appraisals.
What is the process of performance feedback?A performance appraisal is a systematic and periodic process of measuring an individual's work performance against the established requirements of the job. It's a subjective evaluation of the employee's strengths and weaknesses, relative worth to the organization, and future development potential.
What is the performance appraisal?Performance appraisal is a process for evaluating and documenting how well an employee is carrying out his or her job. It is part of a company's performance management system. Performance appraisals are based on the employee's progress against goals set once a year with his or her manager.
What is the process of ensuring that a set of activities and outputs meets an organization's goals in an effective and efficient manner?Performance management is the process of ensuring that a set of activities and outputs meets an organization's goals in an effective and efficient manner. Performance management can focus on the performance of an organization, a department, an employee, or the processes in place to manage tasks.
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