Middle managers make long range strategic decisions about the firms products and services

Is one in which nearly all of the organization's significant business relationships with customers, suppliers, and employees are digitally enabled and mediated.

The set of logically related tasks and behaviors that organizations develop over time to produce specific business results and the unique manner in which these activities are organized and coordinated.

Accomplished through digital networks spanning the entire organization or linking multiple organizations.

Intellectual property, core competencies, and financial and human assets, are managed through digital means.

Refers to business being conducted continuously, 24/7, rather than in narrow "work day" time bands of 9-5.

Means that work takes place in a global workshop, as well as within national boundaries.

Describes how a company produces, delivers, and sells a product or service to create wealth.

Consists of all the hardware and software that a firm needs to use in order to achieve its business objectives.

A set of interrelated components that collect (or retrieve), process, store, and distribute information to support decision making and control in an organization.

Data that have been shaped into a form that is meaningful and useful to human beings

Streams of raw facts representing events occurring in organizations or the physical environment before they have been organized and arranged into a form that people can understand and use.

Captures or collects raw data from within the organization or from its external environment.

Converts a raw input into a meaningful form.

Transfers the processed information to the people who will use it or to the activities for which it will be used.

Output that is returned to appropriate members of the organization to help them evaluate or correct the input stage.

Information systems literacy

The broader understanding of information systems, which encompasses an understanding of the management and organizational dimensions of systems as well as the technical dimensions of systems.

Focuses primarily on knowledge of information systems.

Management Information Systems

Tries to achieve this broader information systems literacy. MIS deals with behavioral issues as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm.

Makes long-range strategic decisions about products and services as well as ensures financial performance of the firm.

Carries out the programs and plans of senior management.

Is responsible for monitoring the daily activities of business.

Engineers, scientists, or architects, design products or services and create new knowledge for the firm.

Secretaries or clerks,who assist with scheduling and communications at all levels of the firm.

Production or Service Workers

Actually produce the product and deliver the service.

Specialized tasks performed by business organizations, consists of sales and marketing, manufacturing and production, finance and accounting, and human resources.

A fundamental set of assumptions, values, and ways of doing things that has been accepted by most of its members.

The physical equipment used for input, processing, and output in an information system.

Consists of detailed, preprogrammed instructions that control and coordinate the computer hardware components in an information system.

Data management technology

Consists of the software governing the organization of data on physical storage media.

Networking and Telecommunications Technology

Consisting of both physical devices and software, links the various pieces of hardware and transfers data from one physical location to another.

Links two or more computers to share data or resources, such as a printer.

The world's largest and most widely used network. A global "network of networks" that uses universal standards to connect millions of different networks with more than 1.4 billions users in over 230 countries around the world.

Internal corporate networks based on Internet technology.

Private intranets extended to authorized users outside the organization.

Is a service provided by the Internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in a page format on the Internet.

Information Technology Infrastructure

Provides the foundation, or platform, on which the firm can build its specific information systems.

Assets required to derive value from a primary investment.

Organizational and Management Capital

Investments in organization and management such as new business processes, management behavior, organizational culture, or training.

Optimal organizational performance is achieved by jointly optimizing both the social and technical systems used in production.

Who makes long

Which of the following is not one of the six strategic business objectives that businesses are seeking to achieve when they invest in information systems?

Which of the following are responsible for developing and operating the information systems?

Which of the following types of system would you use to manage relationships with your customers?