Is the process of screening out information that we are uncomfortable with or that contradicts your beliefs?

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Barriers to Accurate Social Perception – Organizational Behavior

BARRIERS TO ACCURATE SOCIAL PERCEPTION

How can managers and organizations minimize the negative impact of stereotypes and other barriers to accurate social perception in interpersonal relations?

In the perceptual process, several barriers can be identified that inhibit the accuracy of our perception. These barriers are (1) stereotyping, (2) selective perception, and (3) perceptual defense. Each of these will be briefly considered as it relates to social perception in work situations (see (Figure)).

(Attribution: Copyright Rice University, OpenStax, under CC BY-NC-SA 4.0 license)

Barriers to Accurate Perception of Others

Barrier Definition

Stereotyping A tendency to assign attributes to people solely on the basis of their class or category

Selective perception A process by which we systematically screen out or discredit information we don’t wish to hear and focus instead on more salient information

Perceptual defense A tendency to distort or ignore information that is either personally threatening or culturally unacceptable

Stereotyping

One of the most common barriers in perceiving others at work is stereotyping. A stereotype is a widely held generalization about a group of people. Stereotyping is a process in which attributes are assigned to people solely on the basis of their class or category. It is particularly likely to occur when one meets new people, since very little is known about them at that time. On the basis of a few prominent characteristics such as sex, race, or age, we tend to place people into a few general categories. We ascribe a series of traits to them based upon the attributes of the category in which we have put them. We assume that older people are old-fashioned, conservative, obstinate, and perhaps senile. We view professors as absentminded, impractical, idealistic, or eccentric.

One explanation for the existence of stereotypes has been suggested by Jain, Triandis, and Weick.

R. Jain, H. C. Triandis, and C. W. Weick, Managing Research, Development and Innovation: Managing the Unmanageable, 3rd Edition (New York: Wiley, 2010).

They argue that stereotypes may be to some extent based upon fact. People tend to compare other groups with their own group, accentuating minor differences between groups to form a stereotype. For example, older people as a group may indeed be more conservative or more old-fashioned. These traits then become emphasized and attributed to particular older individuals.

At least three types of stereotype can be found in organizations: those dealing with age, race, and gender. Age stereotypes can be found throughout organizations. A recent study by

C. von Hippel, et al, “Age-based stereotype threat and work outcomes: Stress appraisals and ruminations as mediators,” Psychology and Aging, February 2019, pp. 68-84.

found that there are still clear stereotypes of older employees. They are thought to be (1) more resistant to organizational change, (2) less creative, (3) less likely to take calculated risks, (4) lower in physical capacity, (5) less interested in learning new techniques, and (6) less capable of learning new techniques. When asked to make personnel decisions concerning older people, the business students generally followed several trends. First, they gave older people lower consideration in promotion decisions. Older people also received less attention and fewer resources for training and development. Finally, older people tended to be transferred to other departments instead of confronted by their superiors when a problem with their performance emerged.

Similar problems arise for people from different racial or cultural backgrounds and for gender. A particular problem in many companies today is that of attitudes toward women as managers or executives. Although succeeding in a managerial position is always difficult, the job is all the harder if your coworkers, superiors, or subordinates are not supportive.

To See Ourselves as Others See Us

In considering stereotyping in organizations, it may be interesting to examine how people in different countries and cultures see others around the world. Specifically, we should note that “foreigners” often hold certain stereotypes of what a “typical” American looks and acts like. Look, for example, at (Figure). This table shows how people in seven countries around the globe view the typical American. Note the sizable differences in perceptions.

(Attribution: Copyright Rice University, OpenStax, under CC BY-NC-SA 4.0 license)

Foreign Observations of Americans

The following are quotations from foreign visitors to the United States:

India: “Americans seem to be in a perpetual hurry. Just watch the way they walk down the street. They never allow themselves the leisure to enjoy life; there are too many things to do.”Kenya: “Americans appear to us rather distant. They are not really as close to other people—even fellow Americans—as Americans overseas tend to portray. It’s almost as if an American says, ‘I won’t let you get too close to me.’ It’s like building a wall.”Turkey: “Once we were out in a rural area in the middle of nowhere and saw an American come to a stop sign. Though he could see in both directions for miles and no traffic was coming, he still stopped!”Colombia: “The tendency in the United States to think that life is only work hits you in the face. Work seems to be the one type of motivation.”

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[Solved] …………..is the process of screening out information that we are uncomfortable with or thatcontradict to our beliefs

Q.

…………..is the process of screening out information that we are uncomfortable with or thatcontradict to our beliefs

A. perceptual context

B. selective perception

C. halo effect D. stereotyping

Answer» B. selective perception

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____ is the process of screening out information that we are uncomfortable with or that contradicts our beliefs?

Answer (1 of 1): Selective Perception :)

____ is the process of screening out information that we are uncomfortable with or that contradicts our beliefs?

____ is the process of screening out information that we are uncomfortable with or that contradicts our beliefs? 1 Answers

Anonymous answered

Selective Perception :)

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What is the process of screening out information that we are uncomfortable with or that contradict?

Selective perception is the process of screening out information that we are uncomfortable with or that contradicts our beliefs.

What is selective perception bias?

Selective perception is the tendency not to notice and more quickly forget stimuli that cause emotional discomfort and contradict our prior beliefs. For example, a teacher may have a favorite student because they are biased by in-group favoritism. The teacher ignores the student's poor attainment.