1.Teamwork is a common theme of organizational citizenship behavior.
True
False
2.Strategy is the concept of how an organization will achieve its objectives; therefore strategic
management is:
a. knowledge to help in the development and implementation of strategies.
b. definitions to help in the development and implementation of good strategies.
c. processes to help the organization in the development of strategies.
d. the purpose of developing strategies in an organization.
3.A group is a cohesive coalition of people working together to achieve an agenda:
True
False
4.Organizational design decisions are made about:
a. the structure of an organization.
b. the strategies of an organization.
c. the environment of an organization.
d. the various roles in an organization.
5.Effective controlling requires the existence of plans,
a. since planning provides the necessary performance standards or objectives.
b. since understanding the mission of the organization requires strategic plan.
c. since control techniques are budget and performance audits.
d. since managers must show compliance with company policies.
6.Common arguments against corporate social responsibility argue that:
a. CSR detracts from the fundamental economic role of businesses.
b. CSR does not achieve a triple bottom line.
c. there is no positive relationship between CSR and shareholder returns.
d. there are no financial benefits of social or environmental initiatives.
7.Managers are responsible for getting activities completed efficiently and achieving the firm’s goals by
utilizing:
a. Human, financial, and material resources
b. Information, human, and service resources
c. Human resources, organizational competitiveness, and organizational goals
d. Financial resources, top management, and organizational goals.
8. Since there have been tremendous changes in the environment faced by managers, the functions of
planning, organizing, leading and controlling are not considered essential functions by many
organizations today
True
False
9.Monitor, disseminator, and spokesperson are the three decisional managerial roles in an organization.
True
False