The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle branded credit cards from the major card schemes. Show
The PCI Standard is mandated by the card brands but administered by the Payment Card Industry Security Standards Council. The standard was created to increase controls around cardholder data to reduce credit card fraud. Validation of compliance is performed annually or quarterly,[1][better source needed] by a method suited to the volume of transactions handled:[2]
History[edit]Five different programs have been started by card companies:
The intentions of each were roughly similar: to create an additional level of protection for card issuers by ensuring that merchants meet minimum levels of security when they store, process, and transmit cardholder data. To cater out the interoperability problems among the existing standards, the combined effort made by the principal credit card organizations resulted in the release of version 1.0 of PCI DSS in December 2004.[citation needed] PCI DSS has been implemented and followed across the globe. The Payment Card Industry Security Standards Council (PCI SSC) was then formed, and these companies aligned their individual policies to create the PCI DSS.[3] MasterCard, American Express, Visa, JCB International and Discover Financial Services established the PCI SSC in September 2006 as an administration/governing entity which mandates the evolution and development of PCI DSS.[citation needed]Independent/private organizations can participate in PCI development after proper registration. Each participating organization joins a particular SIG (Special Interest Group) and contributes to the activities which are mandated by the SIG. The following versions of the PCI DSS have been made available:[4]
Requirements[edit]The PCI Data Security Standard specifies twelve requirements for compliance, organized into six logically related groups called "control objectives". The six groups are:[6]
Each version of PCI DSS (Payment Card Industry Data Security Standard) has divided these six requirements into a number of sub-requirements differently, but the twelve high-level requirements have not changed since the inception of the standard. Each requirement/sub-requirement is additionally elaborated into three sections.
The twelve requirements for building and maintaining a secure network and systems can be summarized as follows:
Updates and supplemental information[edit]The PCI SSC (Payment Card Industry Security Standards Council) has released several supplemental pieces of information to clarify various requirements. These documents include the following:
Reporting levels[edit]All companies who are subject to PCI DSS standards must be PCI compliant. However, how they prove and report their compliance is based on how many transactions they process per year and how they process those transactions. The acquirer or payment brands may also choose to manually place an organization into a reporting level at their discretion.[7] At a high level, the merchant levels are as follows:
Each card issuer maintains their own table of compliance levels as well as a separate table for service providers.[8][9] Validation of compliance[edit]Compliance validation involves the evaluation and confirmation that the security controls & procedures have been properly implemented as per the policies recommended by PCI DSS. In short, the PCI DSS, security validation/testing procedures are mutually a compliance validation tool. A PCI DSS assessment has the following entities.[10] Qualified Security Assessor (QSA)[edit]A Qualified Security Assessor is an individual bearing a certificate that has been provided by the PCI Security Standards Council. This certified person can audit merchants for Payment Card Industry Data Security Standard (PCI DSS) compliance. QSAs are the independent groups/entities which have been certified by PCI SSC for compliance confirmation in organization procedures. The confirmation just assigns that a QSA has tended to all the separate prerequisites which are mandatory to do PCI DSS appraisals. Internal Security Assessor (ISA)[edit]An Internal Security Assessor is an individual who has earned a certificate from the PCI Security Standards Company for their sponsoring organization. This certified person has the ability to perform PCI self-assessments for their organization. This ISA program was designed to help Level 2 merchants meet the new Mastercard compliance validation requirements.[11] ISA certification empowers a worker to do an inward appraisal of his/her association and propose security solutions/ controls for the PCI DSS compliance. As the ISAs are upheld by the organization for the PCI SSC affirmation, they are in charge of cooperation and participation with QSAs.[10] Report on Compliance (ROC)[edit]A Report on Compliance is a form that has to be filled by all level 1 merchants Visa merchants undergoing a PCI DSS (Payment Card Industry Data Security Standard) audit. The ROC form is used to verify that the merchant being audited is compliant with the PCI DSS standard. ROC confirms that policies, strategies, approaches & workflows are appropriately implemented/developed by the organization for the protection of cardholders against scams/frauds card-based business transactions. A template “ROC Reporting Template” available on the PCI SSC site contains detailed guidelines about the ROC.[10] Self-Assessment Questionnaire (SAQ)[edit]The PCI DSS self-assessment questionnaires (SAQs) are validation tools intended to assist merchants and service providers to report the results of their PCI DSS self-assessment. There are eight different types of SAQs, each with a different level of complexity. The most basic is the SAQ-A, consisting of just 22 questions; the most complex is the SAQ-D, consisting of 329 questions. The Self-Assessment Questionnaire is a set of Questionnaires documents that merchants are required to complete every year and submit to their transaction Bank. Another component of SAQ is Attestation of Compliance (AOC) where each SAQ question is replied to based on the internal PCI DSS self-evaluation. Each SAQ question must be replied with yes or no alternative. In the event that a question has the appropriate response "no", at that point the association must highlight its future implementation aspects. Compliance versus validation of compliance[edit]Although the PCI DSS must be implemented by all entities that process, store or transmit cardholder data, formal validation of PCI DSS compliance is not mandatory for all entities. Currently, both Visa and MasterCard require merchants and service providers to be validated according to the PCI DSS. Visa also offers an alternative program called the Technology Innovation Program (TIP) that allows qualified merchants to discontinue the annual PCI DSS validation assessment. These merchants are eligible if they are taking alternative precautions against counterfeit fraud such as the use of EMV or Point to Point Encryption.[12] Issuing banks are not required to go through PCI DSS validation although they still have to secure the sensitive data in a PCI DSS compliant manner. Acquiring banks are required to comply with PCI DSS as well as to have their compliance validated by means of an audit. In the event of a security breach, any compromised entity which was not PCI DSS compliant at the time of breach will be subject to additional card scheme penalties, such as fines. Legislation[edit]Compliance with PCI DSS is not required by federal law in the United States. However, the laws of some U.S. states either refer to PCI DSS directly or make equivalent provisions. The legal scholars Edward Morse and Vasant Raval have argued that, by enshrining PCI DSS compliance in legislation, the card networks have reallocated the externalized cost of fraud from the card issuers to merchants.[13] In 2007, Minnesota enacted a law prohibiting the retention of some types of payment card data subsequent to 48 hours after authorization of the transaction.[14][15] In 2009, Nevada incorporated the standard into state law, requiring compliance of merchants doing business in that state with the current PCI DSS, and shielding compliant entities from liability. The Nevada law also allows merchants to avoid liability by other approved security standards.[16][13] In 2010, Washington also incorporated the standard into state law. Unlike Nevada's law, entities are not required to be compliant to PCI DSS, but compliant entities are shielded from liability in the event of a data breach.[17][13] Risk management to protect cardholder data[edit]Under PCI DSS's requirement 3, merchants and financial institutions are implored to protect their clients’ sensitive data with strong cryptography. Non-compliant solutions will not pass the audit.[2] A typical risk management program can be structured in 3 steps:
Continuous monitoring and review are part of the process of reducing PCI DSS cryptography risks. This includes maintenance schedules and predefined escalation and recovery routines when security weaknesses are discovered. Controversies and criticisms[edit]Visa and Mastercard impose fines for non-compliance. Stephen and Theodora "Cissy" McComb, owners of Cisero's Ristorante and Nightclub in Park City, Utah, were allegedly fined for a breach for which two forensics firms could not find evidence as having occurred:
Michael Jones, CIO of Michaels' Stores, testified before a U.S. Congress subcommittee regarding the PCI DSS:
Others have suggested that PCI DSS is a step toward making all businesses pay more attention to IT security, even if minimum standards are not enough to completely eradicate security problems. For example, Bruce Schneier has spoken in favour of PCI DSS:
PCI Council General Manager Bob Russo's responded to the objections of the National Retail Federation:
Compliance and compromises[edit]According to Visa Chief Enterprise Risk Officer Ellen Richey (2018):
In 2008, a breach of Heartland Payment Systems, an organization validated as compliant with PCI DSS, resulted in the compromising of one hundred million card numbers. Around this same time Hannaford Brothers and TJX Companies, also validated as PCI DSS compliant, were similarly breached as a result of the alleged coordinated efforts of Albert "Segvec" Gonzalez and two unnamed Russian hackers.[23] Assessments examine the compliance of merchants and services providers with the PCI DSS at a specific point in time and frequently utilize a sampling methodology to allow compliance to be demonstrated through representative systems and processes. It is the responsibility of the merchant and service provider to achieve, demonstrate, and maintain their compliance at all times both throughout the annual validation/assessment cycle and across all systems and processes in their entirety. Although it could be that a breakdown in merchant and service provider compliance with the written standard was to blame for the breaches, Hannaford Brothers had received its PCI DSS compliance validation one day after it had been made aware of a two-month-long compromise of its internal systems. The failure of this to be identified by the assessor suggests that incompetent verification of compliance undermines the security of the standard.[citation needed] Other criticism lies in that compliance validation is required only for Level 1–3 merchants and may be optional for Level 4 depending on the card brand and acquirer. Visa's compliance validation details for merchants state that level 4 merchants compliance validation requirements are set by the acquirer, Visa level 4 merchants are "Merchants processing less than 20,000 Visa e-commerce transactions annually and all other merchants processing up to 1 million Visa transactions annually". At the same time, over 80% of payment card compromises between 2005 and 2007 affected Level 4 merchants; they handle 32% of transactions.[24] See also[edit]
References[edit]
External links[edit]
Who is responsible for merchant compliance?PCI Compliance is an ongoing process NOT a one time effort. Merchants (the Business Owner) are responsible for the financial management of their business operations i.e. decision makers responsible for the delegation of roles and responsibilities to facilitate financial and technical compliance as needed.
What is the governing body for PCI compliance?The PCI Security Standards Council operates programs to train, test, and qualify organizations and individuals who assess and validate compliance, to help merchants successfully implement PCI standards and solutions.
What is merchant PCI compliance?The PCI DSS (Payment Card Industry Data Security Standard) merchant levels are rankings of merchant transactions per year broken down into four levels. The payment card industry (PCI) uses merchant levels to determine risk from fraud and to ascertain the appropriate level of security for their businesses.
How does a merchant become PCI compliant?To become PCI compliant, a business typically must do three things: Meet the requirements set out by the Payment Card Industry Security Standards Council. Complete an assessment that shows how secure a business's systems and practices are. Most small businesses can perform a self-assessment.
|