Which of the following refers to the communication strategies that we use to control how others view us?

1. A set of relatively stable perceptions that each of us holds about ourselves is called:
1. Self-esteem
2. Self-image
3. Self-disclosure
4. Self-concept

Answer: D
Page: 4
Bloom’s: Remembering
A-head: Communication and the Self
2. ________ refers to how we develop an image of ourselves from the way we think others view us
1. Reflected appraisal
2. Self-esteem
3. Social comparison
4. Significant others

Answer: A
Page: 8
Bloom’s: Remembering
A-head: Communication and the Self
3. A self-fulfilling prophecy occurs when:
1. You think someone else has low (or high) expectations of you.
2. You lack the knowledge or skill to complete a task.
3. Someone else asks you to complete a task you are good at, but don’t want to do.
4. Your expectation of an outcome, and subsequent behavior, makes the outcome more likely to occur than would otherwise have been true.

Answer: D
Page: 11
Bloom’s: Remembering
A-head: Communication and the Self
4. Which of the following is a physiological influence on our perception:
1. Hair color
2. Age
3. Shoe size
4. Religious affiliation

Answer: B
Page: 19
Bloom’s: Remembering
A-head: Perceiving Others
5. We organize our perceptions of other people using perceptual schema, cognitive frameworks that allow us to give order to the information we have selected. One specific perceptual schema, interaction constructs, refers to:
1. Internal states of mind and dispositions
2. Social position: student, attorney, wife, etc.
3. Social behavior: friendly, helpful, aloof, etc.
4. People’s appearance

Answer: C
Page: 16
Bloom’s: Remembering
A-head: Perceiving Others
6. Personal stories that we and others create to make sense of our personal world are called:
1. Narratives
2. Self-concept
3. Attributions
4. Stereotypes

Answer: A
Page: 24
Bloom’s: Remembering
A-head: Perceiving Others
7. Some of the biggest problems that interfere with understanding and agreement arise from errors in the process of attaching meaning to behavior. This process is known as:
1. Self-serving bias
2. Attribution
3. Empathy
4. Stereotyping

Answer: B
Page: 25-26
Bloom’s: Remembering
A-head: Perceiving Others
8. Sociologist Erving Goffman coined the term _______to describe the verbal and nonverbal ways we act to maintain our own presenting image and the image of others.
1. Face
2. Identity management
3. Facework
4. Sympathy

Answer: C
Page: 38
Bloom’s: Remembering
A-head: Communication and Identity Management
9. Which of the following is an advantage of computer-mediated communication (CMC) in impression management?
1. There is no way to present false or dishonest information using CMC.
2. Everyone who uses CMC is a high self-monitor.
3. People who use CMC only have one identity to manage.
4. CMC allows the sender to say difficult things without forcing the receiver to respond immediately.

Answer: D
Page: 46
Bloom’s: Remembering
A-head: Communication and Identity Management
10. There are two reasons why we manage our identities: to follow social norms and ________.
1. To accomplish personal goals.
2. To make someone else happy.
3. To try out a different identity.
4. To break social norms.

Answer: A
Page: 45-45
Bloom’s: Remembering
A-head: Communication and Identity Management

Back to Test

What involves the communication strategies people use to influence how others view them?

Which of the following term refers to the way we see ourselves?

What are the three ways that communicators can manage their public face in face to face interaction?

What do social scientists call others against whom you evaluate your own characteristics?