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Additional InformationLevel of instruction: Intermediate Intended Audience: The target audience for this course is laboratory professionals (Medical Laboratory Scientists, Laboratory Directors, Pathologists, et.al.) who act in an administrative capacity or would like to increase their knowledge regarding laboratory administrative issues. The course is also appropriate for Clinical Laboratory Science students. Author information: Kevin F. Foley, PhD, DABCC, MT, SC is the Northwest chemistry, toxicology, immunology and POC director for Kaiser Permanente. He also teaches pharmacology, clinical chemistry, immunology and medicinal chemistry at Oregon Health Sciences University. Dr. Foley earned his PhD in clinical pharmacology and toxicology at East Carolina School of Medicine in North Carolina. His research areas include cardiovascular risk and inflammation markers as well as the neuropharmacology of amphetamine-like compounds. He is a frequent contributor to several clinical laboratory publications and is active in the American Association of Clinical Chemistry. Reviewer information: Dina N. Greene, PhD, DABCC is a Clinical Laboratory R&D Scientist for Kaiser Permanente Regional Laboratories, Berkeley , California. She holds a PhD in biochemistry, cell, and developmental biology from Emory University and is certified by the American Board of Clinical Chemistry. What is a Laboratory Utilization?Laboratory Test Utilization Definition
• A strategy for performing appropriate laboratory. and pathology testing with the goal of providing. high-quality, cost-effective patient care.
Which of these graphic tools would be helpful in identifying and organizing known or possible causes of a specific problem when performing a root cause analysis?Fishbone diagram, also known as Ishikawa or cause and effect diagram is one of the classic tools for RCA. It is used to identify various possible causes that led to the current effect under investigation.
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