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Organizational Behavior, 15e (Robbins/Judge) Chapter 3 Attitudes and Job Satisfaction 1) ________ refers to evaluative statements or judgments concerning objects, people, or events. A) Attitude B) Behavior C) Appearance D) Demeanor E) Performance Answer: A Explanation: A) Attitudes are evaluative statements, either favorable or unfavorable, about objects, people, or events. They reflect how one feels about something. Page Ref: 70 LO: 1 Difficulty: Easy Quest. Category: Concept Learning Outcome: Define organizational behavior and identify the variables associated with its study 2) The statement, "A person who eats meat and then fights for animal rights demonstrates double standards" is an evaluative statement. Such an opinion constitutes the ________ component of an attitude. A) cognitive B) affective C) reflective D) behavioral E) reactive Answer: A Explanation: A) The cognitive component of an attitude is a description of, or belief in the way things are, which is exemplified in the statement, "A person who eats meat and then fights for animal rights demonstrates double standards." Page Ref: 70 LO: 1 Difficulty: Moderate Quest. Category: Concept Learning Outcome: Describe the factors that influence the formation of individual attitudes and values 3) Which of the following statements represents the cognitive component of attitude? A) I have decided to inform my supervisor that I will be quitting my job. B) I intend to work during the weekend to meet the month's deadline. C) I feel upset about having to work during Christmas. D) It is disappointing to know that I did not get a good evaluation. E) This job is not giving me an opportunity to explore my skills. Answer: E Explanation: E) The cognitive component of an attitude is a description of, or belief in the way things are, which is exemplified in the statement, "This job is not giving me an opportunity to explore my skills." 1 Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
The major job attitudes are job satisfaction, job involvement, and organizational commitment. They are all alike by either really liking their job or really hating it. Which of the following is most likely a characteristic of disengaged employees?Missed deadlines and poor sales results are common characteristics of disengaged employees. Customer complaints often rise with employee disengagement. Disengaged employees create disengaged customers because frustrated workers can’t help but pass on their cynicism and negativity. Which of the following is most likely to be related to reduced absenteeism and lower turnover rates?High job involvement Under which of the following conditions is job dissatisfaction most likely to result in turnover?When employees have high human capital – i.e., high education, high ability – job dissatisfaction is more likely to translate into turnover because they have, or perceive, many available alternatives. What is the major job attitude?Attitudes based on personal experience are stronger predictors. Major Job attitudes: Job SatisfactionA positive feeling about the job resulting from an evaluation of its characteristics. Job Involvement. What are the 3 major job attitudes?A person can have thousands of attitudes, but within the sphere of organizational behavior, researchers focus their attention on three types of work-related attitudes. They include job satisfaction, job involvement, and organizational commitment What are the major job attitudes and how is job satisfaction measured?There are three dimensions of overall job satisfaction which include general satisfaction, internal work motivation, and growth satisfaction, which are combined into a single measure. The facets which are measured on the survey include security, compensation, co-workers, and supervision. What is the feature of actively disengaged employee?Actively Disengaged Employees Actively disengaged employees aren’t just unhappy at work; they’re busy acting out their unhappiness. Every day, these workers undermine what their engaged coworkers accomplish. How do disengaged employees feel?When those vital relationships weaken (or never form in the first place), disengagement sets in. With no connection to the people you work with, accountability diminishes. Loyalty shrivels up right alongside it, and employees feel like they’re operating in a lonely void with goals that are theirs alone. Which of the following is most likely to be related to reduced absences and lower resignation rates group of answer choices?High job involvement What does it mean to be actively disengaged?The actively disengaged are detached from their work, their team, or the company’s mission and vision. Their negativity spreads throughout the culture. They’re toxic and contagious with a negative narrative that undercuts the company and its leaders. Which of the following is most likely to be related to reduced absences and lower turn over rates?High job involvement How is job satisfaction related to absenteeism and turnover?Job Satisfaction has inversely related to Absenteeism and Turnover. ufeffExplanation: Job satisfaction is known as the contentment of employees to love their job. If satisfaction is higher, absenteeism and turnover rate would be reduced, reverse in the case as well. Which factor has been shown to be a cause of high levels of absenteeism in a firm?When employees have high human capital – i.e., high education, high ability – job dissatisfaction is more likely to translate into turnover because they have, or perceive, many available alternatives. What are some of the major causes of job dissatisfaction and turnover at your organization?What Causes Job Dissatisfaction?
Under which of the following conditions is job dissatisfaction?Job dissatisfaction refers to discontentment towards their job or the working environment of the organization. Several causes can contribute to it: low attention, poor salary and wages, discrimination, bad working conditions and environment What are the two top causes of job dissatisfaction?There exist many factors which may result in job dissatisfaction. Some of them are poor working conditions, overwork, low levels of pay, no scope of promotion or career advancement and lack of recognition. Causes of Job Dissatisfaction are; Underpaid Which of the following is a type of response to dissatisfaction?In both Study 1 and Study 2, four general categories of response to dissatisfaction were observed: (a) exitending or actively abusing the relationship; (b) voiceactively attempting to improve conditions; (c) loyaltypassively waiting for conditions to improve; and (d) neglectpassively allowing the relationship to What is meant by job attitude?A person can have thousands of attitudes, but within the sphere of organizational behavior, researchers focus their attention on three types of work-related attitudes. They include job satisfaction, job involvement, and organizational commitment What are the major job attitudes Slideshare?A job attitude is a set of evaluations of one’s job that constitute one’s feelings toward, beliefs about, and attachment to one’s job. Overall job attitude can be conceptualized in two ways. Employees evaluate their advancement opportunities by observing their job, their occupation, and their employer. What are 3 types of attitude?Attitude is composed of three components, which include cognitive component, affective/emotional component, and behavioral component. Basically, the cognitive component is based on the information or knowledge, whereas affective component is based on the feelings. What are the major types of job attitudes?Major Job attitudes:
What are the three characteristics of attitude?Attitudes represent our evaluations, preferences, or rejections based on the information we receive. 3 components of attitude are (1) Cognitive Component, (2) Affective Component, and (3) Behavioral Component. What are job related attitudes?A job attitude is a set of evaluations of one’s job that constitute one’s feelings toward, beliefs about, and attachment to one’s job. Employees evaluate their advancement opportunities by observing their job, their occupation, and their employer. What are the major job attitudes?Major Job attitudes:
Which of the following is most likely to be characteristic of disengaged employees?The answer is D) They put in the time but give no attention to their work.
Which of the following is most likely to be related to reducing absences and lower resignation rates?Answer and Explanation:
A) High job involvement is most likely to be related to reduced absences and lower resignation rates? High job involvement will keep individuals engaged and excited about their employment.
Which of the following actions best represents Kiran's high job involvement?12. Which of the following actions best represents Kelly's high job involvement? Kelly always complains about her work to her colleagues. Kelly actively takes part in team activities and proactively takes up additional job responsibilities.
Which of the following does cognitive dissonance indicate between two or more attitudes or between behavior and attitudes Group of answer choices?Test 1 - MGNT. |
Which of the following is most likely to be a characteristic of disengaged employees group of answer choices?
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