Which of the following is a priority action for medical administrative assistant to take when making a financial policy change?

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Which is the priority to take when making a financial policy change?
Which of the following actions is appropriate for a medical administrative assistant to take before scheduling a patient for surgery?
Which of the following actions is appropriate for a medical administrative assistant to take?
Which of the following actions should a medical administrative assistant take when collecting monies owed by a patient?

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Term	Definition
Which of the following describes the birthday rule?	The parent whose date of birth occurs earlier in the calendar year holds the primary policy for the dependent children.
A $15 unapplied balance remains after applying payments from a remittance advice(RA). Which of the following is the medical administrative assistant's first step in reconciling the balance?	Review the detail of the line item application.
Which of the following is the best way for a medical administrative assistant to greet a established patient when entering the physician's office for an appointment?	"Good afternoon, Mrs. Johnson."
Which of the following allows employees to access information regarding workplace safety?	Right-to-know law
Before scheduling a patient for the surgery, a medical administrative assistant must verify which of the following?	Completion of presurgery laboratory values
Which of the following should a medical administrative assistant complete if Medicare provider believes a procedure may not be covered by Medicare?	ABN (Advance Beneficiary Notice)
Which of the following is an example of incidental disclosure?	Having a sign-in sheet detailing the reason for each patient's visit at check-in
A medical administrative assistant should include which of the following in a compliance plan when training new medical administrative assistants?	HIPPA compliance
Which of the following types of referrals is used in an emergent situation?	STAT
Which of the following is the priority action for medical administrative assistant to take when making a financial policy change?	Notify all patients of the fee schedule policy change
A medical administrative assistant created an invoice for the remaining percentage of an encounter fee after receiving a co-payment. This portion is considered which of the following?	Co-Insurance
Which of the following actions should a medical administrative assistant take to reconcile a bank deposit at the end of the day?	Make sure the total of checks and cash equal the deposit slip amounts.
Fee schedules are based off of which of the following?	RBRVS (resource base relative value scale)
When a medical administrative assistant transmits medical record, which of the following documents is required?	Release of information authorization form
A patient calls into the physician's office complaining of chest pains. Which of the following is the most appropriate action for the medical administrative assistant to take?	Advise the patient to call emergency medical services(EMS)
Which of the following is a function of a business associate HITECH?	Collecting delinquent accounts
Which of the following office procedures is outside the scope of practice for medical administrative assistant?	Signing for a court ordered subpoena issued for the office
Which of the following is the most effective way for a medical administrative assistant to reduce the number of no show appointments?	Call patients 1 to 2 days before a scheduled appointment.
An older adult patient presents to the physician's office with his elder adult daughter to clarify when to take his new medications. Which of the following actions should the medical administrative assistant take?	Advise the daughter and the patient that the physician will speak to them about the prescription
A physician is called out of the office for an emergency while the patients are in the waiting room. After informing the patients, which of the following is the most appropriate way for the medical administrative assistant to manage the patients?	Try to reschedule the appointments before the patients leave
What is the main purpose of a day sheet?	To ensure accurate accounting
Which of the following oversees workplace safety?	OSHA
Who is responsible for obtaining preauthorization for inpatient hospitalization ?	The provider performing the procedure
A patient calls and has a question about her prescription dosage as it relates to her condition. Which of the following actions is the most appropriate for the medical administrative assistant to take?	Route the call to the physician
Which of the following documents must a medical administrative assistant provide for a patient to submit for reimbursement?	Encounter Form
A patient requests a follow-up visit for unavailable timeslot. Which of the following is the most appropriate for a medical administrative assistant to take?	Schedule the appointment closes to the requested timeslot
Which of the following is the primary reason for medical administrative assistant to document no-shows and cancellations with less than 24 hour notice?	To update patient records
Which of the following procedures is best for medical administrative assistant to track unpaid vendor invoices?	Place the unpaid invoices in an alphabetical vendor folder
Which of the following should a referring provider verify when giving referrals?	Provider availability
A dentist office increases the cost of routine teeth cleaning. The medical administrative assistant should take which of the following actions?	Update the fee schedule
When creating a retention schedule for patient medical records, a medical administrative assistant should consult which of the following?	State guidelines
When a medical administrative assistant makes arrangements for a staff member to attend a conference, which of the following is the most important step for keeping the office informed?	Distribute the travel itinerary
A third-party payer is requesting documentation to support billed services. Which of the following is the appropriate document the medical administrative assistant should forward to the third-party payer?	Progress notes
When a provider requests a patient to have a diagnostic test at the hospital, which of the following actions should have the medical administrative assistant take?	Schedule the test with the hospital
Which of the following is the correct amount the medical administrative assistant should submit to the secondary insurance company if the encounter balance is $360 and the patient had two plans with an 80/20 split?	$72
A provider is running 30 minutes behind schedule because of an early morning emergency. Which of the following actions should the medical administrative assistant take to maintain effective scheduling in the office?	Inform waiting patients that an emergency has caused a delay in the schedule and they can wait or reschedule
A provider's office receives a remittance advice showing a denial code. The medical administrative assistant creates a formal written request for review of the rejected claim. The assistant should use which of the following formats?	Claim appeal
A patient presents to the physician's office with flu-like symptoms. Which of the following actions should the medical administrative assistant take first?	Move the patient to an isolated location
Which of the following reports is produced using practice management software?	Patient by procedure
In order to maintain an accurate record of medical practice payments, medical administrative assistant should enter all payments made by the facility into what?	A software management program
Which of the following types of files should a medical administrative assistant maintain in order to remind patients of future appointments or procedures?	Tickler
A medical administrative assistant should take which of the following actions when documenting a prescription refill?	Retrieve the patient's medical record and verify the dosage
When a patient requires a diagnostic procedure, which of the following is required?	Written order from the provider
When returning laboratory results, a medical administrative assistant should take which of the following actions after pulling the patient's chart and flagging abnormal results?	Place the results on the provider's desk for review
Which of the following terms indicates the improper release of PHI?	Breach of confidentiality
Which of the following is required to establish medical necessity on the patient encounter form?	Diagnosis code
Which of the following forms is required to ensure a clean claim for an established patient?	CMS-1500 claim form
When submitting claims to third party payers, the medical administrative assistant should retrieve information from which of the following?	Encounter Form
Before adding a medical record to a patient's chart, the medical administrative assistant should take which of the following actions?	Ensure that the provider has initialed reports
When a medical administrative assistant communicates information that contains PHI, which of the following means is appropriate?	Letter

Which is the priority to take when making a financial policy change?

Practice flashcards for exam.

Which of the following actions is appropriate for a medical administrative assistant to take before scheduling a patient for surgery?

Which of the following actions is appropriate for a medical administrative assistant to take before scheduling a patient for surgery. Verify the patients benefits. Which of the following is the purpose of a matrix? To indicate when a provider is unavailable to treat patients.

Which of the following actions is appropriate for a medical administrative assistant to take?

Which of the following actions is appropriate for a medical administrative assistant to take when processing incoming mail? Shred unwanted mail. A patient who has Medicare insurance is covered for both inpatient and outpatient services under the same part of Medicare.

Which of the following actions should a medical administrative assistant take when collecting monies owed by a patient?

CMAA Practice Exam 10.

Which of the following is a priority action for medical administrative assistant to take when making a financial policy change?

Which is the priority to take when making a financial policy change?

Which of the following actions is appropriate for a medical administrative assistant to take before scheduling a patient for surgery?

Which of the following actions is appropriate for a medical administrative assistant to take?

Which of the following actions should a medical administrative assistant take when collecting monies owed by a patient?

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