Which of the following are appropriate strategies for communication in diverse workplaces quizlet?

- Typical paragraphs follow one of three plans:

1. Direct paragraphs
- Topic sentence followed by supporting sentences
--Useful to define, classify, illustrate, and describe

2. Pivoting paragraphs
- Limiting sentence followed by a topic sentence and supporting sentences
--Useful to compare and contrast

3. Indirect paragraphs
- Supporting sentences followed by a topic sentence
--Build a rationale and foundation of ideas before presenting the main idea

- Paragraphs are more coherent when the writer links ideas by
1. Sustaining a key thought
2. Dovetailing sentences
--When an idea at the end of one sentence connects with an idea at the beginning of the next
3. Using pronouns effectively
--We, they, he, she, it, this, that, these, those
4. Employing transitional expressions
--Enable the reader to anticipate what's coming

- Paragraphs with eight or fewer lines look most attractive

1. Apply the KISS formula: Keep It Short and Simple

2. Avoid foggy, indirect, and pompous language

3. Do not include:
- Trite business phrases
--As per your request, enclosed please find, pursuant to your request
- Cliches
--Better than new, beyond a shadow of a doubt, easier said than done
- Slang
--Snarky, lousy, bombed
- Buzzwords
--Optimize, paradigm shift, incentivize

4. Also avoid burying nouns
- To conduct an investigation rather than to investigate, to perform an analysis rather than to analyze
--Converting a verb into a noun lengthens the sentence, saps the force of the verb, and muddies the message

5. Do not overuse intensifiers that show exuberance
- Totally, actually, very, definitely
--These words can emphasize and strengthen meaning, but overusing them makes your messages sound unbusinesslike

Corrected: Typing an e-mail message is a form of message encoding; an idea is converted into written language.

Comma splices are two independent clauses joined only by a comma.

Run-ons are two dependent clauses that are not joined by any punctuation.

To correct run-ons and comma splices, you may form a compound sentence. Compound sentences are two independent clauses joined in one of three ways: by a coordinating conjunction preceded by a comma, by a semicolon, or by a conjunctive adverb preceded by a semicolon and followed by a comma.

Fragments are incomplete sentences that can often be identified by the words that introduce them, such as although, as, because, even, except, if, instead, which, when, and that. To correct this error, you may form a complex sentence by joining the dependent clause to the independent clause with a comma.

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Communication with the public and employees should be overseen by the director of PR. The duties of the crisis team should be divided according to each member's area of expertise. Since communicating accurate information is critical, you will need to assign specific members to interface with your own employees and public-safety agencies. If your company does not have a public relations executive, this job should be handled by the head of marketing or human resources. Furthermore, all members of your crisis team should receive training in crisis communication.
1. Communication with the public and employees should be overseen by the director of PR. The duties of the crisis team should be divided according to each member's area of expertise. Since communicating accurate information is critical, you will need to assign specific members to interface with your own employees and public-safety agencies. If your company does not have a public relations executive, this job should be handled by the head of marketing or human resources. Furthermore, all members of your crisis team should receive training in crisis communication.
2. All members of your crisis team should receive training in crisis communication, and the duties of the crisis team should be divided according to each member's area of expertise. Since communicating accurate information is critical, you will need to assign specific members to interface with your own employees and public-safety agencies. Communication with the public and employees should be overseen by the director of PR. If your company does not have a public relations executive, this job should be handled by the head of marketing or human resources.
3. The duties of the crisis team should be divided according to each member's area of expertise. Since communicating accurate information is critical, you will need to assign specific members to interface with your own employees and public-safety agencies. Communication with the public and employees should be overseen by the director of PR. If your company does not have a public relations executive, this job should be handled by the head of marketing or human resources. Nevertheless, all members of your crisis team should receive training in crisis communication.

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