Which amongst the given terms refers to a performance appraisal based on surveys from peers supervisors subordinates and customers?

Human Resource Management, 15e (Dessler)

Chapter 9 Performance Management and Appraisal

1) Which of the following terms refers to the process of evaluating an employee's current and/or

past performance relative to his or her performance standards?

A) employee selection

B) performance appraisal

C) employee orientation

D) organizational development

Answer: B

Explanation: B) Performance appraisal means evaluating an employee's current and/or past

performance relative to his or her performance standards. Performance appraisal always involves

setting work standards, assessing the employee's actual performance relative to those standards,

and providing feedback to the employee.

2) The primary purpose of providing employees with feedback during a performance appraisal is

to motivate employees to ________.

A) apply for managerial positions

B) remove any performance deficiencies

C) revise their performance standards

D) enroll in work-related training programs

Answer: B

Explanation: B) The purpose of providing feedback to the employee is to motivate him or her to

eliminate performance deficiencies or to continue to perform above par.

3) Which of the following is NOT one of the recommended guidelines for setting effective

employee goals?

A) creating specific goals

B) assigning measurable goals

C) administering consequences for failure to meet goals

D) encouraging employees to participate in setting goals

Answer: C

Explanation: C) Effective goals should be specific, measurable, attainable, relevant, and timely.

Goals should be challenging but doable, and employee participation should be encouraged.

Giving consequences for failing to meet goals is not recommended and unlikely to motivate

employees.

4) SMART goals are best described as ________.

A) specific, measurable, attainable, relevant, and timely

B) straightforward, meaningful, accessible, real, and tested

C) strategic, moderate, achievable, relevant, and timely

D) supportive, meaningful, attainable, real, and timely

Answer: A

Explanation: A) The acronym SMART stands for specific, measurable, attainable, relevant, and

timely.

5) All of the following are reasons for appraising an employee's performance EXCEPT________.

A) correcting any work-related deficiencies

B) creating an organizational strategy map

C) determining appropriate salary and bonuses

D) making decisions about promotions

Answer: B

Categories: Management

Question: Which of the following terms refers to a performance appraisal based on surveys from peers, supervisors, subordinates, and customers?

• A. 360-degree feedback
• B. team appraisals
• C. upward feedback
• D. rating committee

Answer A. 360-degree feedback

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Social Psychology and Human Nature

Baumeister/Bushman

Discussion

• Appraisal of an employee by supervisor, self, peers, subordinates and customers is termedas
• Wilson Consulting is a management consulting firm with seventy employees. As associate vice president of marketing, Suzanne Boyle is responsible for conducting performance appraisals of the twelve employees under her direct supervision. Suzanne plans to use the critical incident method to evaluate the performance of her subordinates. Which of the following, if true, undermines the argument that the critical incident method is the most appropriate performance appraisal tool for Suzanne to use?
• When ratings are collected from supervisors, customers and peers, it is called
• Stacey is using a behaviorally anchored rating scale as a performance appraisal tool. She has already asked employees and supervisors to describe critical incidents of effective and ineffective job performance. What should Stacey do next?
• If a performance appraisal focuses on an employee’s ability to “identify and analyze problems” or to “maintain harmonious and effective working relationships,” then the performance appraisal is focused on measuring _____.
• If a performance appraisal focuses on an employee’s quality and quantity of wok, then the performance appraisal is focused on measuring _____.
• Which performance appraisal tool requires supervisors to categorize employees from best to worst on various traits?
• Which performance appraisal tool requires supervisors to categorize employees from bestto worst on various traits?
• It is most important that supervisors who choose management by objectives as aperformance appraisal tool use __________
• When appraisals are made by superiors, peers, subordinates and clients then it is called ____.

Which of the following terms refers to a performance appraisal based on service from peers supervisors subordinates and customers?

Which amongst the following is the performance appraisal problem that is associated with supervisors giving all of their subordinates consistently high ratings?

Which performance appraisal problem is associated with supervisors giving all of their subordinates?

Which one of the following terms refers to the process of allowing subordinates to rate their supervisor's performance anonymously?