When problems arise in a total quality managed organization it is important to assign blame and punish the worker responsible for causing the problem?

-Total quality management attempts to involve everyone in an organization in the effort to achieve quality.

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-There is a positive link between quality and productivity.

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-The term "quality at the source" refers primarily to the practice of requiring each of our vendors to provide quality parts and materials.

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-ISO standards aid in transferring technology to developing countries.

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-TQM is not just a collection of techniques. It is rather a whole new attitude toward quality.

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-The PDSA cycles is also referred to as the Baldrige Wheel.

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-When problems arise in a total quality managed organization, it is important to assign blame and punish the worker responsible for causing the problem.

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-ISO standards apply only to manufacturing organizations.

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-One of the major obstacles to implementing TQM is the emphasis on long-term financial results.

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-One criticism of total quality management is that it may produce blind pursuit of quality to the neglect of other priority considerations.

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-Process mapping is part of process improvement.

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-Total quality management is a collection of techniques, such as quality control charts, ISO 9000, and quality function deployment.

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-A tool that is not used for quality is ___.A. FlowchartB. HistogramC. Parato AnalysisD. RedesignE. Check sheets*D. Redesign

-The four dimensions of quality that are sometimes used to determine fitness for use of aproduct are ___.

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-A tool used to organize data into logical categories is called a(n) ___.

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Why is total quality management important to an organization?

TQM can have an important and beneficial effect on employee and organizational development. By having all employees focus on quality management and continuous improvement, companies can establish and uphold cultural values that create long-term success to both customers and the organization itself.

Which one of these is the conceptual basis for continuous improvement?

The PDSA cycle forms the conceptual basis for continuous improvement.

What is the full form of TQM?

Total Quality Management (TQM) is a management approach that seeks to provide long-term success by providing unparalleled customer satisfaction through the constant delivery of quality IT services.

Which of the following is not a tool for total quality management?

The correct answer is d) Queuing model. This is not a tool that is used in total quality management.