When attitudes influence behavioral activity for a consumer this is known as a __________ function

The Theory of Planned Behavior (TPB) started as the Theory of Reasoned Action in 1980 to predict an individual's intention to engage in a behavior at a specific time and place. The theory was intended to explain all behaviors over which people have the ability to exert self-control. The key component to this model is behavioral intent; behavioral intentions are influenced by the attitude about the likelihood that the behavior will have the expected outcome and the subjective evaluation of the risks and benefits of that outcome.  

Índice

  • Limitations of the Theory of Planned Behavior
  • Structure of Attitudes
  • Attitude Strength
  • Function of Attitudes
  • Self / Ego-expressive
  • Ego-defensive

The TPB has been used successfully to predict and explain a wide range of health behaviors and intentions including smoking, drinking, health services utilization, breastfeeding, and substance use, among others. The TPB states that behavioral achievement depends on both motivation (intention) and ability (behavioral control). It distinguishes between three types of beliefs - behavioral, normative, and control. The TPB is comprised of six constructs that collectively represent a person's actual control over the behavior.

  1. Attitudes - This refers to the degree to which a person has a favorable or unfavorable evaluation of the behavior of interest. It entails a consideration of the outcomes of performing the behavior.
  2. Behavioral intention - This refers to the motivational factors that influence a given behavior where the stronger the intention to perform the behavior, the more likely the behavior will be performed.
  3. Subjective norms - This refers to the belief about whether most people approve or disapprove of the behavior. It relates to a person's beliefs about whether peers and people of importance to the person think he or she should engage in the behavior.  
  4. Social norms - This refers to the customary codes of behavior in a group or people or larger cultural context. Social norms are considered normative, or standard, in a group of people.
  5. Perceived power - This refers to the perceived presence of factors that may facilitate or impede performance of a behavior. Perceived power contributes to a person's perceived behavioral control over each of those factors.
  6. Perceived behavioral control - This refers to a person's perception of the ease or difficulty of performing the behavior of interest. Perceived behavioral control varies across situations and actions, which results in a person having varying perceptions of behavioral control depending on the situation. This construct of the theory was added later, and created the shift from the Theory of Reasoned Action to the Theory of Planned Behavior.

When attitudes influence behavioral activity for a consumer this is known as a __________ function

Limitations of the Theory of Planned Behavior

There are several limitations of the TPB, which include the following:  

  • It assumes the person has acquired the opportunities and resources to be successful in performing the desired behavior, regardless of the intention.
  • It does not account for other variables that factor into behavioral intention and motivation, such as fear, threat, mood, or past experience.
  • While it does consider normative influences, it still does not take into account environmental or economic factors that may influence a person's intention to perform a behavior.
  • It assumes that behavior is the result of a linear decision-making process, and does not consider that it can change over time.
  • While the added construct of perceived behavioral control was an important addition to the theory, it doesn't say anything about actual control over behavior.
  • The time frame between "intent" and "behavioral action" is not addressed by the theory.

The TPB has shown more utility in public health than the Health Belief Model, but it is still limiting in its inability to consider environmental and economic influences. Over the past several years, researchers have used some constructs of the TPB and added other components from behavioral theory to make it a more integrated model. This has been in response to some of the limitations of the TPB in addressing public health problems.

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By Dr. Saul McLeod updated 2018

An attitude is "a relatively enduring organization of beliefs, feelings, and behavioral tendencies towards socially significant objects, groups, events or symbols" (Hogg & Vaughan 2005, p. 150)

"..a psychological tendency that is expressed by evaluating a particular entity with some degree of favor or disfavor" (Eagly & Chaiken, 1993, p. 1)

Structure of Attitudes

Attitudes structure can be described in terms of three components.

  • Affective component: this involves a person’s feelings / emotions about the attitude object. For example: “I am scared of spiders”.
  • Behavioral (or conative) component: the way the attitude we have influences on how we act or behave. For example: “I will avoid spiders and scream if I see one”.
  • Cognitive component: this involves a person’s belief / knowledge about an attitude object. For example: “I believe spiders are dangerous”.

This model is known as the ABC model of attitudes.

One of the underlying assumptions about the link between attitudes and behavior is that of consistency. This means that we often or usually expect the behavior of a person to be consistent with the attitudes that they hold. This is called the principle of consistency.

The principle of consistency reflects the idea that people are rational and attempt to behave rationally at all times and that a person’s behavior should be consistent with their attitude(s).

Whilst this principle may be a sound one, it is clear that people do not always follow it, sometimes behaving in seemingly quite illogical ways; for example, smoking cigarettes and knowing that smoking causes lung cancer and heart disease.

There is evidence that the cognitive and affective components of behavior do not always match with behavior. This is shown in a study by LaPiere (1934).

Attitude Strength

The strength with which an attitude is held is often a good predictor of behavior. The stronger the attitude the more likely it should affect behavior. Attitude strength involves:

Importance / personal relevance refers to how significant the attitude is for the person and relates to self-interest, social identification and value.

If an attitude has a high self-interest for a person (i.e. it is held by a group the person is a member of or would like to be a member of, and is related to a person's values), it is going to be extremely important.

As a consequence, the attitude will have a very strong influence upon a person's behavior. By contrast, an attitude will not be important to a person if it does not relate in any way to their life.

The knowledge aspect of attitude strength covers how much a person knows about the attitude object. People are generally more knowledgeable about topics that interest them and are likely to hold strong attitudes (positive or negative) as a consequence.

Attitudes based on direct experience are more strongly held and influence behavior more than attitudes formed indirectly (for example, through hear-say, reading or watching television).

Function of Attitudes

Attitudes can serve functions for the individual.  Daniel Katz (1960) outlines four functional areas:

Knowledge

Attitudes provide meaning (knowledge) for life.  The knowledge function refers to our need for a world which is consistent and relatively stable. 

This allows us to predict what is likely to happen, and so gives us a sense of control. Attitudes can help us organize and structure our experience. 

Knowing a person’s attitude helps us predict their behavior. For example, knowing that a person is religious we can predict they will go to Church.

Self / Ego-expressive

The attitudes we express (1) help communicate who we are and (2) may make us feel good because we have asserted our identity.  Self-expression of attitudes can be non-verbal too: think bumper sticker, cap, or T-shirt slogan. 

Therefore, our attitudes are part of our identify, and help us to be aware through the expression of our feelings, beliefs and values.

Adaptive

If a person holds and/or expresses socially acceptable attitudes, other people will reward them with approval and social acceptance

For example, when people flatter their bosses or instructors (and believe it) or keep silent if they think an attitude is unpopular.  Again, expression can be nonverbal [think politician kissing baby]. 

Attitudes then, are to do with being apart of a social group and the adaptive functions helps us fit in with a social group. People seek out others who share their attitudes, and develop similar attitudes to those they like.

Ego-defensive

The ego-defensive function refers to holding attitudes that protect our self-esteem or that justify actions that make us feel guilty.  For example, one way children might defend themselves against the feelings of humiliation they have experienced in P.E. lessons is to adopt a strongly negative attitude to all sports.

People whose pride has suffered following a defeat in sport might similarly adopt a defensive attitude: “I’m not bothered, I’m sick of rugby anyway…”.  This function has psychiatric overtones.  Positive attitudes towards ourselves, for example, have a protective function (i.e. an ego-defensive role) in helping us reserve our self-image.

The basic idea behind the functional approach is that attitudes help a person to mediate between their own inner needs (expression, defense) and the outside world (adaptive and knowledge).

The basic idea behind the functional approach is that attitudes help a person to mediate between their own inner needs (expression, defense) and the outside world (adaptive and knowledge).

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How to reference this article:

McLeod, S. A. (2018, May 21). Attitudes and behavior. Simply Psychology. www.simplypsychology.org/attitudes.html

APA Style References

Eagly, A. H., & Chaiken, S. (1993). The psychology of attitudes. Harcourt Brace Jovanovich College Publishers.

Hogg, M., & Vaughan, G. (2005). Social Psychology (4th edition). London: Prentice-Hall.

Katz, D. (1960).  Public opinion quarterly, 24, 163 - 204.

LaPiere, R. T. (1934). Attitudes vs. Actions. Social Forces, 13, 230-237.

 Download this article as a PDF

How to reference this article:

McLeod, S. A. (2018, May 21). Attitudes and behavior. Simply Psychology. www.simplypsychology.org/attitudes.html

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How does attitude influence consumer behavior?

Consumer attitude may be defined as a feeling of favorableness or unfavorableness that an individual has towards an object. As we, all know that an individual with a positive attitude is more likely to buy a product and this results in the possibility of liking or disliking a product.

What are the types of attitudes in consumer behavior?

The three models, which are very popular, are: the attitude-toward-object model, the attitude-toward-behavior model, and the theory of- reasoned-action model. Attitude toward object model: The attitude-toward object model is suitable for measuring attitudes towards a product or service category or specific brands.

What function attitude helps consumers?

The functional theory of attitude states that consumers buy due to one of four physiological functions—value expression, application of prior knowledge, adjustment, and ego defense.

What is utilitarian function?

Utilitarian function: Utilitarian function is related to the basic principles of reward and punishment. We develop some attitudes toward products simply on the basis of whether these products provide. pleasure or pain. If a person likes the taste of a cheeseburger, that person will develop a positive.