6.What component is most suspect if a burning electronics smell isevident?•CPU•hard drive•RAM module•power supply Show Quiz7.When troubleshooting a computer, where can a technician findupdated information about errors caused by the system, the user, orthe software? Get answer to your question and much more Quiz8. During what step in the troubleshooting process does thetechnician demonstrate to the customer how the solution correctedthe problem? Get answer to your question and much more Quiz9.If a technician is unable to create a backup of data on a customercomputer, what three pieces of information should the technician includeon the liability release form signed by the customer before beginningwork? (Choose three.) Get answer to your question and much more Quiz10. What should a technician do before beginning anytroubleshooting steps on a customer computer?•Perform a data backup.•Document the findings.•Identify the problem.•Establish a plan of action. Quiz11. After consulting the manufacturer manuals, a technician applies aseries of recommended solutions that resolve a problem with aworkstation computer. What is the next step in the troubleshootingprocess that the technician should perform? Get answer to your question and much more Quiz12. A customer asks for a solution to a printer problem that is beyondthe knowledge level of the technician. What should the techniciando? Get answer to your question and much more Upload your study docs or become a Course Hero member to access this document Upload your study docs or become a Course Hero member to access this document End of preview. Want to read all 26 pages? Upload your study docs or become a Course Hero member to access this document
What is the most important step in the troubleshooting process?The troubleshooting process steps are as follows:. Identify the problem.. Establish a theory of probable cause.. Test the theory to determine the cause.. Establish a plan of action to resolve the problem and implement the solution.. Verify full system functionality and, if applicable, implement preventive measures.. What are the 6 steps of troubleshooting?The six steps of troubleshooting.. Identify the problem. ... . Establish a theory of probable cause. ... . Test probable cause theory to determine actual cause. ... . Establish an action plan and execute the plan. ... . Verify full system functionality. ... . Document the process.. When troubleshooting a computer where can a technician?When troubleshooting a computer, where can a technician find updated information about errors caused by the system, the user, or the software? Explanation: Information about errors caused by the system, user, or software can be found in Event Viewer.
What is the next step after a possible solution is implemented during the troubleshooting process?What is the next step after a possible solution is implemented during a troubleshooting process? Test another possible solution. Identify other possible causes for the problem. Document the cause and the solution for the problem.
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