One of the main ways nurses establish trust with patients is through communication. Because nurses are likely to have the most direct contact with patients, effective nurse-patient communication is critical. Nurses can utilize proven therapeutic communication techniques that promote quality care. Show Therapeutic communication is a collection of techniques that prioritize the physical, mental, and emotional well-being of patients. Nurses provide patients with support and information while maintaining a level of professional distance and objectivity. With therapeutic communication, nurses often use open-ended statements and questions, repeat information, or use silence to prompt patients to work through problems on their own. Therapeutic Communication TechniquesThere are a variety of therapeutic communication techniques nurses can incorporate into practice.
Learn Nursing Communication SkillsRivier University’s online nursing degrees teach the communication skills needed to excel in nursing. From the online BSN to online DNP, the programs provide nurses with a challenging, flexible learning environment that accommodates personal and work schedules. What is the role of silence in patient communication?The clinician deliberately creates a silence meant to convey empathy, allow a patient time to think or feel, or to invite the patient into the conversation in some way.
Why is it important for the nurse to listen to the patient?By listening, nurses assess the situation and the problems of the patient; they enhance his/her self-esteem and integrate both the nursing diagnosis and the process of care at all levels (5).
Why is silence a powerful clinical tool?Silence in counselling allows the client to speak about their issues without interruption (sometimes a new experience for them). Silence also enables the client space to process their thoughts and feelings without distraction.
How can you use silence as an effective communication tool?It can indicate contemplation or empathy. It can indicate authority and power. Silences create a listening space and deepen your understanding of others and yourself. Generally speaking, eastern cultures value silence more than the use of words, while in western culture, sometimes the opposite is true.
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