What is a reason why the Exceptions to Closing Date report is not visible in the Reports Center

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Learn how to change your closing date and password.

Close your books with peace of mind. If you need to change the closing date, or forgot the password you used to lock your books, don't worry. You can easily edit both.

Edit the closing date

If you need to edit the closing date or forgot the closing date password:

  1. Before you start, sign in to QuickBooks Online as a primary admin or company admin. Only admins can make these changes.
  2. Go to Settings ⚙ and then select Accounts and Settings.
  3. Select the Advanced tab.
  4. Select Edit ✎ in the Accounting section.
  5. Change the closing date. Note: To change your password, just enter a new password and confirm it.
  6. Select Save and then Done.

Track any changes made after you close your books

You can use an Exceptions to Closing Date report to see any changes made after you close your books.

  1. Go to Business overview and select Reports (Take me there).
  2. In the search field, enter Exceptions to Closing Date and open the report.

Closing the books


QB Issue Resolution:

Closing the books normally refers to the accounting process of zeroing out your Income and Expense accounts and recording the company’s Net Profit or Loss onto the Balance Sheet.. At the end of the year, QuickBooks Online automatically closes out your Income and Expense accounts and rolls up your net profit or loss into your Retained Earnings account.

Along with the normal accounting process, we also have an additional feature called Closing the Books. The main purpose of officially closing the books is to protect transactions in previous periods from being changed. This is done by setting up and requiring a password to edit transactions past a particular date. Both Master and Company Administrators can set the closing date and password:

  1. Choose the Gear icon > Company Settings.
  2. Choose  Advanced.
  3. In the Accounting section, click on the Edit icon.
  4. Click to mark the Closing The Books checkbox.
  5. Enter a closing date. Transactions dated on or before the closing date cannot be changed without warning.
  6. Decide what you want users to see if they try to save a transaction that is dated prior to the closing date:

  • Choose Allow changes after viewing a warning to make a warning message appear.
  • Choose Allow chnages after viewing a warning and entering a password to make the user also enter a password. Then enter the password in the two password fields below.

  1. Click Save then Done.

Viewing the transactions that are changed after the closing date:

After you close your books, you may want to track any changes that anyone makes in spite of the closing date warning. The  Exceptions to Closing Date report tracks such changes on the Audit Trail page.

  1. Choose Reports from the menu on the left.
  2. Select Accountant Reports.
  3. Click Exceptions to Closing Date and view the report.

See also: How I can find my password for closing the books

Resolution for Issue 'Closing the books' available: Yes (Solved).
Source: Intuit Community forum.

Closing the books: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Accounting section
Quickbooks Repair Pro will resolve it efficiently and affordably. Guaranteed resolution of your issue, or you pay nothing!

Error Recovery for Accounting section [Canada]
E-Tech is the #1 Quickbooks data migration and Conversion service provider.

Additional Support Options:

  • Accounting section
  • Company Settings
  • Gear icon

Where is the exceptions to closing date report in QBO?

You can use an Exceptions to Closing Date report to see any changes made after you close your books. Go to Business overview and select Reports (Take me there). In the search field, enter Exceptions to Closing Date and open the report.

How do I change the closing date in QuickBooks desktop?

On a Windows system user are required to navigate to the “QuickBooks Desktop“. Then, navigate to the “Company” menu. Once you are there in the Company menu, now click on the “Set Closing Date” option.

Why use the close books feature in QBO?

This locks your books so no one can edit your accounting data before the closing date. This is an important step when you review the previous year's financial data. Closing your books ensures everything stays the way you want it to. It also prevents any accidental changes that could affect your financial reports.

How do I turn off closing date in QuickBooks?

Open the Company Preferences tab. Click Set Date/Password. Remove the password from the Password/Confirm Password fields. Note: If you want to remove the closing date, just clear the Closing Date field.