What includes the hardware software and telecommunications equipment that when combined provide the underlying foundation to support the organizations goals?

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Terms in this set (73)

MIS Infrastructure

includes the plans for how a firm will build, deploy, use and share its data, processes and MIS assets

hardware

consists of the physical devices associated with a computer

software

the set of instructions the hardware executes to carry out specific tasks

network

a communications system created by linking two or more devices establishing a standard methodology in which they can communicate

client

computer designed to request information from a server

server

a computer dedicated to providing information in response to requests

entreprise architect

a person grounded in technology, fluent in business and able to provide the important bridge between MIS and the business

supporting operations (information MIS infrastructure)

identifies where and how important information is stored and maintained

supporting change (agile MIS infrastructure)

includes the hardware, software and telecommunications equipment that, when combined, provides the underlying foundation to support the organizations goals

supporting the environment (sustainable MIS infrastructure)

identifies ways that a company can grow in terms of computing resources while simultaneously becoming less independent on hardware and energy consumption

backup

an exact copy of a systems information

recovery

the ability to get a system up and running in the event of a system crash or failure that includes restoring the information backup

fault tolerance

ability for a system to respond to unexpected failures or system crashes as the backup system immediately and automatically takes over with no loss of service

failover

a specific type of fault tolerance that occurs when a redundant storage server offers an exact replica of the real time data, and if the primary server crashes, the users are automatically directed to the secondary server or backup server

failback

occurs when the primary machine recovers and resumes operations, taking over from the secondary server

disaster recovery plan

a detailed process for recovering information or a system in the event of a catastrophic disaster

hot site

a separate and fully equipped facility where the company can move immediately after a disaster and resume business

cold site

separate facility that does not have any computer equipment but is a place where employees can move after a disaster

warm site

a separate facility with computer equipment that requires installation and configuration

disaster recovery cost curve

charts (1) the cost to the company of the unavailability of information and technology and (2) the cost to the company of recovering from a disaster overtime

emergency

sudden, unexpected event requiring immediate action due to potential threat to health and safety, the environment or property

emergency preparedness

ensures a company is ready to respond to an emergency in an organized, timely and effective manner

business continuity planning (BCP)

details how a company recover and restores critical business operations and systems after a disaster or extended disruption

business impact analysis

identifies all critical business functions and the effect that a specific disaster may have upon them

emergency notification service

an infrastructure built for notifying people in the event of an emergency

technology failure

occurs when the ability of a company to operate is impaired because of hardware, software or data outage

incidents

unplanned interruption of service

incident record

contains all of the details of an incident

incident management

process responsible for managing how incidents are identified and corrected

technology recovery strategies

focus specifically on prioritizing the order for restoring hardware, software and data across the organization that best meets business recovery requirements

accessibility

refers to the varying levels that define what a user can access, view or perform when operating a system

administrator success

unrestricted access to the entire system

web accessibility

means the people with disabilities can use the web

we accessibility initiative (WAI)

brings together people from industry, disability organizations, government and research labs from around the world to develop guidelines and resources to help make the web accessible to people with disabilities

availability

refers to the time frames when the system is operational

unavailable

when it is not operating and cannot be used

high availability

occurs when a system is continuously operational at all times

maintainability (flexibility)

refers to how quickly a system can transform to support environmental changes

portability

refers to the ability of an application to operate on different devices or software platforms, such as different operating systems

reliability (accuracy)

ensures a system in functioning correctly and providing accurate information

vulnerability

a system weakness, such as a password that is never changed or a system left on while an employee goes to lunch, that can be exploited by a threat

scalability

describes how well a system can scale up, or adapt to the increased demands on growth

performance

measures how quickly a system performs a process or transaction

capacity

represents the maximum throughput a system can deliver

capacity planning

determines future environmental infrastructure requirements to ensure high quality system performance

usability

the degree to which a system is easy to learn and efficient and satisfying to use

serviceability

how quickly a third party can change a system to ensure it meets user needs and the terms of any contracts

moores law

refers to the computer chip performance per dollar doubles every 18 months

sustainable (green) MIS

describes the production, management, use and disposal of technology in a way that minimizes damages to the environment

corporate social responsibility

companies acknowledged responsibility to society

ewaste

refers to discarded, obsolete or broken electronic devices

sustainable MIS disposal

refers to the safe disposal of MIS assets at the end of their life cycle

energy consumption

amount of energy consumed by business processes and systems

carbon emissions

carbon dioxide and carbon monoxide

grid computing

collection of computers that are coordinated to solve a common problem

smart grid

delivers electricity using two-way digital technology

virtualization

creates multiple "virtual" machines on a single computing device (form of consolidation)

data center (server farms)

facility used to house management information systems and associated components

cloud computing

a model for enabling ubiquitous, convenient, on-demand access to a shared pooled of configurable computing resources that can be rapidly provisioned and released with minimal management effort or service provider interaction

multi-tenancy

means that a single instance of a system serves multiple customers

single-tenancy

each customer must purchase and maintain an individual system

cloud fabric

software that makes possible the benefits of cloud computing, i.e. multi-tenancy

cloud fabric controller

an individual that monitors and provisions cloud resources

utility computing

offers a pay-per-use revenue model similar to a metered service

infrastructure as a service (IaaS)

delivers hardware networking capabilities over the cloud using a pay-per-use revenue model

dynamic scaling

means MIS infrastructure can be automatically scaled up or down based on need requirements

software as a service (SaaS)

delivers applications over the cloud using a pay-per-use revenue model

platform as a service (PaaS)

supports the deployment of entire systems using a pay-per-use revenue model

public cloud

promotes massive, global and industrial wide applications offered to the general public

private cloud

serves only one customer or organization and can be located on the customers premises or not

community cloud

serves a specific community with common business models, security requirements and compliance considerations

hybrid cloud

includes two or more private, public or community clouds, but each cloud remains separate and is only linked by technology that enables data and application portability

cloud bursting

when a company uses its own computing infrastructure for normal usage and accesses the cloud when it needs to scale for peak load requirements, ensuring a sudden spike in usage does not result in poor performance or system crashes

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