Working with patients who are cognitively impaired presents an ongoing communication challenge. For instance, they likely will have trouble following any instructions about their care, including how and when to take prescriptions. Make sure someone can closely monitor care management, and try to
involve a care partner whenever possible. This content is provided by the NIH National
Institute on Aging (NIA). NIA scientists and other experts review this content to ensure it is accurate and up to date. Content reviewed: May 17, 2017
Chapter 2 – Therapeutic Communication and Interviewing There are many communication strategies that should be used to facilitate therapeutic communication. See Table 2.2 for a list of these strategies and considerations and examples on how they build the therapeutic relationship. Table 2.2: Communication strategies.
Film Clip 2.3: Demonstration of false reassurance. http://pressbooks.library.ryerson.ca/communicationnursing/wp-content/uploads/sites/99/2020/06/How-to-Avoid-False-Reassurance.mp4 Film Clip 2.4: Demonstration of how to avoid false reassurance. Activity: Check Your UnderstandingWhich therapeutic communication technique is used when the nurse and a client have a conversation?Active listening involves showing interest in what patients have to say, acknowledging that you're listening and understanding, and engaging with them throughout the conversation. Nurses can offer general leads such as “What happened next?” to guide the conversation or propel it forward.
Which action indicates that the nurse is actively listening to the client?Which nursing action indicates that the nurse is actively listening to the client? The nurse interprets what the client is saying and reiterates in his or her own words. The nurse is listening actively if he or she is able to take in what the client says.
What is the nurse's most important role in caring for a client with a mental health disorder?A patient with mental illness may require nurses to adopt the following strategy: Assess a patient's mental state. Establish good communication with the patient. Build a relationship with the patient.
What is the purpose of a nurse providing appropriate feedback?What is the purpose of a nurse providing appropriate feedback? The purpose of providing appropriate feedback is to give the client critical information. Feedback should not be used to give advice or evaluate behaviors. A client who frequently exhibits angry outbursts is diagnosed with antisocial personality disorder.
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