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Survey research and team building are technostructural organizational development techniques

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Survey research and team building are technostructural organizational development techniques
1 .       Organizational renewal often starts with: [Hint]
  Strategic change.
  Improved technology.
  Intense competition.
  Company's culture.
Survey research and team building are technostructural organizational development techniques
2 .       Adopting new corporate values is a part of: [Hint]
  Communication.
  Structural change.
  Cultural change.
  Rewards and status.
Survey research and team building are technostructural organizational development techniques
3 .       Redesigning the company's span of control or decision-making procedures is a part of: [Hint]
  Structural change.
  Cultural change.
  Organizational development interventions.
  Technological change.
Survey research and team building are technostructural organizational development techniques
4 .       Technological change will most likely fail without: [Hint]
  Organizational development interventions.
  Employee support.
  Attitudes and skills.
  Structural change.
Survey research and team building are technostructural organizational development techniques
5 .       Reducing the forces striving to maintain the status quo is termed by Psychologist Kurt Lewin as: [Hint]
  Moving.
  Unfreezing.
  Refreezing.
  Sense of urgency.
Survey research and team building are technostructural organizational development techniques
6 .       According to Lewin, reinforcing changes is necessary to prevent: [Hint]
  Weakening the status quo.
  Reverting to former methods.
  Refreezing the organization.
  Instituting new systems.
Survey research and team building are technostructural organizational development techniques
7 .       Leaders begin organizational change by: [Hint]
  Developing a vision.
  Diagnosing problems.
  Creating a sense of urgency.
  Creating a coalition.
Survey research and team building are technostructural organizational development techniques
8 .       A statement of the organization's intended direction that evokes emotional feelings in members is: [Hint]
  Sense of urgency.
  Diagnosis of problems.
  Moving.
  Leadership vision.
Survey research and team building are technostructural organizational development techniques
9 .       Employees formulate change that's required and implement it in: [Hint]
  Action research.
  Human process interventions.
  Sensitivity training.
  Organizational development.
Survey research and team building are technostructural organizational development techniques
10 .       Helping employees develop a better understanding of their own and others' behaviors and improve that behavior is: [Hint]
  human process interventions.
  organizational development.
  action research.
  sensitivity training.
Survey research and team building are technostructural organizational development techniques
11 .       Four basic types of organizational development include all the following except: [Hint]
  team building.
  technostructural.
  strategic applications.
  human process.
Survey research and team building are technostructural organizational development techniques
12 .       The basis of the four basic types of organizational development applications is: [Hint]
  human process interventions.
  action research.
  human resource management.
  strategic applications.
Survey research and team building are technostructural organizational development techniques
13 .       The most widely used technique in human process applications is: [Hint]
  sensitivity training.
  team building.
  strategic applications.
  Total Quality Management.
Survey research and team building are technostructural organizational development techniques
14 .       T-group training may be viewed as unethical because: [Hint]
  participation may not be entirely voluntary.
  it may be dangerous.
  it depends on feedback from others.
  participants must feel safe to expose their feelings.
Survey research and team building are technostructural organizational development techniques
15 .       Bringing problems into the open so they can be resolved is performed in: [Hint]
  survey research.
  strategic applications.
  sensitivity training.
  confrontation meetings.
Survey research and team building are technostructural organizational development techniques
16 .       Changing firms' structures, methods and job designs are accomplished with: [Hint]
  strategic applications.
  technostructural interventions.
  Total Quality Management.
  team building.
Survey research and team building are technostructural organizational development techniques
17 .       How well a product or service meets customer needs is a measure of: [Hint]
  quality.
  Total Quality Management.
  ISO 9000.
  continuous improvement.
Survey research and team building are technostructural organizational development techniques
18 .       Organization-wide programs aimed at maximizing customer satisfaction through continuous improvements are called: [Hint]
  Malcolm Baldrige Award.
  Total Quality Management.
  ISO 9000
  Six Sigma.
Survey research and team building are technostructural organizational development techniques
19 .       Teams that have the training ability and authority to get their jobs done are said to be: [Hint]
  enriched.
  trained.
  interdependent.
  empowered.
Survey research and team building are technostructural organizational development techniques
20 .       Characteristics of self-directed teams do not include: [Hint]
  highly trained.
  empowered.
  perform enriched jobs.
  use in small businesses.
Survey research and team building are technostructural organizational development techniques
21 .       A formal program that lets employees participate in formulating important work decisions is a(n): [Hint]
  Total Quality Management.
  employee involvement program.
  business process reengineering.
  teams.
Survey research and team building are technostructural organizational development techniques
22 .       _________________ assumes that organizing departments and processes around specialized tasks is wasteful and unresponsive to customers. [Hint]
  Business process reengineering
  Building teams
  Redesigning compensation
  TQM
Survey research and team building are technostructural organizational development techniques
23 .       Business process reengineering means switching from functional departments to: [Hint]
  commitment.
  specialized tasks.
  flextime.
  process-oriented teams.
Survey research and team building are technostructural organizational development techniques
24 .       Workers determine their own starting and stopping hours in a ___________ arrangement. [Hint]
  Team-based
  Flextime
  Job sharing
  Telecommuting
Survey research and team building are technostructural organizational development techniques
25 .       Many flexible work arrangements have failed due to: [Hint]
  management resistance.
  supervisory indoctrination.
  limited worker freedom.
  flexibility.
Survey research and team building are technostructural organizational development techniques
26 .       Two people perform the same job in: [Hint]
  telecommuting.
  flextime.
  job sharing.
  work sharing.
Survey research and team building are technostructural organizational development techniques
27 .       A group of employees voluntarily reduce paid work hours as a part of: [Hint]
  job sharing.
  worksharing.
  layoffs.
  flextime.
Survey research and team building are technostructural organizational development techniques
28 .       With a __________ plan, employees can work variable hours during each month. [Hint]
  Flextime
  Job sharing
  Flexyear
  Worksharing
Survey research and team building are technostructural organizational development techniques
29 .       Business process reengineering requires employees to have high: [Hint]
  commitment.
  specialization.
  flextime.
  compensation.
Survey research and team building are technostructural organizational development techniques
30 .       HR-related guidelines for building effective teams do not include: [Hint]
  selecting members for skill.
  selecting people who like teamwork.
  training extensively.
  supervising closely.
Survey research and team building are technostructural organizational development techniques

Which one of the following consolidates information regarding required tasks and skills in a format that is helpful for determining training requirements?

Some managers supplement the job description and specification with a task analysis record form. This consolidates information regarding required tasks and skills in a form that's especially helpful for determining training requirements.

Which of the following is a purpose of organizational development?

The purpose of OD is to enable an organization to better respond and adapt to industry/market changes and technological advances.

Which one of the following is most likely not measured when evaluating a training program?

Accordingly, overall organizational productivity is not the measure of evaluating the training program because the overall organizational productivity is not based on training programs.

What is the first step in the training process?

Assess training needs: The first step in developing a training program is to identify and assess needs. Employee training needs may already be established in the organization's strategic, human resources or individual development plans.

survey research team building technostructural organizational development techniques

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