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Terms in this set (27)
Networking
Using communications technology and other means to link organizations and allow them to work together on common objectives.
real time
The present moment or actual time in which something takes place.
Virtual corporation
A temporary networked organization made up of replaceable firms that join and leave as needed.
Benchmarking
Compares an organization's practices, processes and products against the world's best.
Core competencies
Functions that the organization can do as well as or better than any other organization in the world.
Digital natives
young people who have grown up using the internet and social networking
Restructuring
redesigning an organization so that it can more effectively and efficiently serve its customers
inverted organization
an organization that has contact people at the top and the chief executive officer at the bottom of the organization chart
- Manager's job is to assist and support frontline people, not boss them around.
Organizational or corporate culture
-widely shared values within an organization
that provide unity and cooperation to achieve common goals
-culture is shown in stories, traditions and myths
Formal organization
Details lines of responsibility, authority and position.
-The formal system is often slow and bureaucratic, but it helps guide the lines of authority.
informal organization
the system that develops spontaneously as employees meet and form cliques, relationships, and lines of authority outside the formal organization
Economies of scale
Companies can reduce their production costs by purchasing raw materials in bulk.
hierarchy
a system or organization in which people or groups are ranked one above the other according to status or authority.
Chain of command
the line of authority that moves from the top of a hierarchy to the lowest level
organization chart
A visual device that shows relationships among people and divides the organization's work; it shows who reports to whom.
Bureaucracy
An organization with many layers of managers who set rules and regulations and oversee all decisions.
centralized authority
When decision- making authority is maintained at the top level of management at the company's headquarter.
decentralized authority
When decision-making is delegated to lower-level managers and employees more familiar with local conditions than headquarters is.
span of control
the optimal number of subordinates a manager supervises or should supervise
tall organization structure
an organizational structure in which the pyramidal organization chart would be quite tall because of the various levels of management
Flat Organizational Structure
characteristic of decentralized companies with relatively few layers of management
Departmentalization
the dividing of organizational functions into separate units
- Workers are grouped by skills and expertise to specialize their skill
line organization
Has direct two-way lines of responsibility, authority and communication running from the top to the bottom. Everyone reports to one supervisor.
-No specialists
line personnel
employees who are part of the chain of command that is responsible for achieving organizational goals
staff personnel
employees who advise and assist line personnel in meeting their goals
Matrix Organization
Specialists from different parts of the organization work together temporarily on specific projects, but still remain part of a line-and-staff structure.
cross-functional self-managed teams
groups of employees from different departments who work together on a long-term basis
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