_____ is the extent of individual freedom and discretion in work and its scheduling.

This CQ Dossier describes the Job Characteristics Model and the five characteristics that influence important work outcomes and psychological states. The dossier provides a critique of the Job Characteristics Model through reviewing meta-analytic studies that have tested the validity of the model. We also have a look at two case studies that show how the model can be used in different settings.

About the Author

Annette was born in England and now lives in the United States. She has a PhD in Industrial and Organizational Psychology and has taught at several institutions. Annette has published in several journals, including Journal of Applied Psychology, Personnel Psychology, Human Resource Development Quarterly, and Organizational Research Methods. She worked in the public and private sector for many years, primarily as a management trainer.

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Chapter 04 - Workforce, Jobs, and Job Analysis

1. Which of the following statements defines the labor force participation rate?

a. It is the percentage of the population working or seeking work.

b. It is the percentage of the population that is eligible to work legally.

c. It is the percentage of the population that is constantly changing jobs.

d. It is the percentage of the population with a bachelor's degree.

ANSWER: a

2. Which of the following is a flow into the U.S. population?

a. Graduation

b. Immigratio

n

c. Retirement

d. Death

ANSWER: b

3. Individuals who belong to the generational group of Generation Y are called _____.

a. iGen'ers

b. Baby Boomers

c. Millennials

d. Traditionalists

ANSWER: c

4. In the United States, which of the following age groups is estimated to have the highest labor force participation rate by

the year 2020?

a. 16- to 24-year-olds

b. 25- to 54-year-olds

c. 55- to 64-year-olds

d. 65- to 74-year-olds

ANSWER: b

5. An individual born in 1967 belongs to the generational group called _____.

a. Generation Y

b. Traditionalists

c. Baby Boomers

d. Generation X

ANSWER: d

6. Which of the following is true of work?

a. It is effort directed toward accomplishing results.

b. It is the output achieved through various activities.

c. It is a group of tasks assigned to an employee.

d. It is the output that comes from organizational design.

ANSWER: a

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Is the extent of individual freedom and discretion in the work?

Is the extent to which the job has an important impact on the lives of other people?

Is the extent to which the job includes a whole identifiable unit of work that is carried out from start to finish and that results in a visible outcome?

What is the process of dividing the work and assigning tasks to workers?