How do you call the knowledge skills abilities and behaviors that contribute to individual and organizational performance?

Menu Menu
  • Gartner client? Log in for personalized search results.

Knowledge, Skills, Abilities and Other Characteristics (KSAOs)

Knowledge, skills, abilities and other characteristics (KSAOs) are the attributes required to perform a job:

  • Knowledge refers to the body of factual or procedural information that can be applied, such as knowledge of foreign languages or computer programming languages.
  • Skills are the capabilities require to perform tasks accurately, such as psychomotor activities like typing speed or driving ability.
  • Abilities are more stable characteristics that can include cognitive, sensory and physical abilities, such as empathy.
  • Other characteristics are traits that do not fit into the other categories, including values, work style, personality and degrees and certifications.

 Download this research to close critical skills gaps

Sorry, No data match for your criteria. Please refine your filters to display data.

Gartner ReimagineHR Conference

Join your peer CHROs and senior HR executives from leading organizations to discuss specific HR challenges and learn top HR trends and priorities.

Top 5 Priorities for HR Leaders in 2021

Gartner surveyed more than 800 human resources leaders across 60 countries and all major industries to identify HR trends and assess HR priorities and expected challenges for 2021. Discover the top five initiatives chief human resource officers and HR professionals are prioritizing in 2021.

112 Items

Sorry, No data match for your criteria. Please refine your filters to display data.

Contact Information

All fields are required.

First Name Last Name Person Type

What are knowledge skills and abilities called?

Knowledge, Skills, and Abilities are popularly known as the KSAs in the corporate world. The KSAs are a group of individual attributes and qualifications needed to perform job duties effectively.

What knowledge skills and abilities are required to perform the job effectively?

Good communication skills. Critical thinking. Working well in a team. Self-motivation.

Which term refers to the combination of knowledge, skills and characteristics needed to effectively perform a role in an organization?

Competency: The combination of observable and measurable knowledge, skills, abilities and personal attributes that contribute to enhanced employee performance and ultimately result in organizational success. To understand competencies, it is important to define the various components of competencies.

What are knowledge, skills and Behaviours?

This stands for Knowledge, Skills & Behaviours and they are the main assessment methods used in an End-Point Assessment (EPA). They represent the core attributes an apprentice must have in order to be competent in the occupation they are working in.