PDCA cycle. ….. hmmmmm Show
Questions like these arise: What is it? Who can implement it? Where can it be implemented? These questions are common. It’s a way we react to something that we are not so familiar with. The PDCA cycle is a four-stage tool to continually improve your process, products and/or service. It’s a learning and improvement cycle. PDCA: P stands for PLAN, D stands for DO, C stands for CHECK, and A stands for ACT. The PDCA cycle was developed by Walter Shewhart (The Grandfather of Total Quality Management). Once you understand the principles of the PDCA cycle it will be very easy to implement. The PDCA cycle adds great value to any endeavor. It can be implemented on small and large processes. But how do I start? We need to sit down and start at the beginning: Plan: What are we going to do, and why are we going to do it. This is the first step of the cycle. Brainstorm about what you ultimately want to achieve. What are the improvements you want to make and how are you planning to control the outcome. Do: Perform the test, change. The second step is the implementation step. Implement what you have planned. Check: Analyzing step Check what went well, what went wrong, what can be done differently, so you can get the outcome you planned. Act: Implementing corrective actions, adjust your plan. The Act step is the final step. It’s the step where we have standardized what works, and keep working on what is not working. Quality professionals normally use the PDCA cycle to improve business processes; the quality of the final outcome, but the PDCA cycle can also be used as part of your personal life. If we look closely: IT IS PART of our daily life, and the way we operate each day. As human beings each of us have our own mission in this life, but to achieve our very own personal mission, we have to go through ups and downs, through a lot of challenges. If we stand still and look at the total picture, we can see that our personal life is a continuous improvement process. Plan: Plan your goals, what do you want to be, what do you want to do, and what do I need to do to get where I want to be. Do: Work hard to achieve what you have planned to do. Follow your PLAN. Check: Check your results periodically. Are your results according to your plan? Are they not in line with your goals? Analyzing your results is very important, so you can make the right decisions. Act: Take action. If your results are not what you have planned, it’s time to adapt and to change. After that: REPEAT the CYCLE. The PDCA cycle will show you how to keep improving yourself, and you will learn how to keep changing, and or adapting your methods/plans so you can achieve your goals. When using the PDCA cycle, you don’t have to be afraid if something goes wrong, you don’t have to be afraid to mess up. The PDCA cycle is a self-correcting tool. That’s why it keeps repeating itself. “It’s All about Quality” Also Called: Rapid cycle improvement, PDCA (plan-do-check-act) What is PDSA? What is PDSA?PDSA, or Plan-Do-Study-Act, is an iterative, four-stage problem-solving model used for improving a process or carrying out change. When using the PDSA cycle, it's important to include internal and external customers; they can provide feedback about what works and what doesn't. The customer defines quality, so it would make sense to also involve them in the process when appropriate or feasible, to increase acceptance of the end result. (If you're unsure about, who your customers are, you may want to create a customer chain to assist in identification.)In applying PDSA, ask yourself three questions:
Stage 1: PlanA. Recruit teamAssemble a team that has knowledge of the problem or opportunity for improvement. Consider the strengths each team member brings—look for engaged, forward-thinking staff. After recruiting team members, identify roles and responsibilities, set timelines, and establish a meeting schedule. B. Draft an aim statementDescribe what you want to accomplish in an aim statement. Try to answer those three fundamental questions:
C. Describe current context and processbrainstormExamine your current process. Start by asking the team these basic questions:
You might have already answered the last two questions if you have performed a SWOT analysis. Try a swim lane mapYou may find it helpful to construct a swim lane map to visually describe your process. Creating a process flow or at least depicting the current process can be very useful. If your team runs into road blocks, you might have found where the problem is occurring—or maybe the right person for identifying a missing step is not at the table. Gather more detailOnce the general structure is completed, these can be some more helpful questions to ask:
D. Describe the problemUsing the aim statement created in Step B, state your desired accomplishments, and use data and information to measure how your organization meets/does not meet those accomplishments. For example: If your objective is to maximize your staff's quality of work life, you might find evidence by surveying employees on workplace stressors. Write a problem statementWrite a problem statement to clearly summarize your team's consensus on the problem. You may find it helpful to prioritize problems, if your team has identified more than one, and/or include a justification of why you chose your problem(s). E. Identify causes and alternativesAnalyze causesFor the problem in your problem statement, work to identify causes of the problem using tools such as control charts, fishbones, and work flow process maps (e.g., flowcharts, swim lane maps). The end of the cause analysis should summarize the cause analysis by describing and justifying the root causes. Examine your process, and ask:
Develop alternativesTry to mitigate your root causes by completing the statement, "If we do __________, then __________ will happen." Choose an alternative (or a few alternatives) that you believe will best help you reach your objective and maximize your resources. Develop an action plan, including necessary staff/resources and a timeline. Try to account for risks you might face as you implement your action plan. Stage 2: DoStart to implement your action plan. Be sure to collect data as you go, to help you evaluate your plan in Stage 3: Study. Your team might find it helpful to use a check sheet, flowchart, swim lane map, or run chart to capture data/occurrences as they happen or over time. Your team should also document problems, unexpected effects, and general observations. Stage 3: StudyUsing the aim statement drafted in Stage 1: Plan, and data gathered during Stage 2: Do, determine:
You can use a number of different tools to visually review and evaluate an improvement, like a Pareto chart, control chart, or run chart. Stage 4: ActReflect on plan and outcomes
The PDSA cycle is ongoing, and organizations become more efficient as they intuitively adopt PDSA into their planning. Celebrate improvements and lessons learned
More informationThe ABCs of PDCA and PDSA Flowchart (PDF) Embracing Quality in Local Public Health (PDF) Baldrige Performance Excellence Program Balanced Scorecard Institute PDSA [Note: Video will autoplay] Whiteboard: The PDSA Cycle (Part 1) [Note: Video will autoplay] How would you use the PDSA cycle in your personal life?How would you use the PDSA cycle in your personal life?. Plan: Look ahead for the long term. ... . Do: Make things happen in a way that can be observed and understood.. Study: Take a look at results of actions that were planned and put into motion.. Act: Make a standard practice of what works; keep working on what doesn't.. Can you use the PDSA cycle in your personal life and your work experiences?In order to help an organization embrace quality and continuous improvement, even a small business, it is very effective to help people see how they can use simple quality tools in their daily life first, like for example the PDSA Cycle.
What is the use of PDCA cycle in your life?The PDCA/PDSA cycle is a continuous loop of planning, doing, checking (or studying), and acting. It provides a simple and effective approach for solving problems and managing change. The model is useful for testing improvement measures on a small scale before updating procedures and working practices.
What is PDCA cycle with example?What is the PDCA cycle? PDCA, which stands for Plan-Do-Check-Act, is a four-step project management tool for implementing continuous improvement. It involves systematically testing possible solutions, assessing the results, and implementing the ones that have shown to work.
|