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EA Billing administration on the Azure portal
In this articleThis article explains the common tasks that an Enterprise Agreement (EA) administrator accomplishes in the Azure portal. A direct enterprise agreement is signed between Microsoft and an enterprise agreement customer. Conversely, an indirect EA is one where a customer signs an agreement with a Microsoft partner. This article is applicable for both direct and indirect EA customers. Note We recommend that direct EA Azure customers use Cost Management + Billing in the Azure portal to manage their enrollment and billing instead of using the EA portal. For more information about enrollment management in the Azure portal, see Get started with the Azure portal for direct Enterprise Agreement customers. As of October 10, 2022 direct EA customers won’t be able to manage their billing account in the EA portal. Instead, they must use the Azure portal. This change doesn’t affect direct Azure Government EA enrollments or indirect EA (an indirect EA is one where a customer signs an agreement with a Microsoft partner) enrollments. Both continue using the EA portal to manage their enrollment. Manage your enrollmentTo manage your service, the initial enterprise administrator opens the Azure portal and signs in using the email address from the invitation email. If you've been set up as the enterprise administrator, then go to the Azure portal and sign in with your work, school, or Microsoft account email address and password. If you have more than one billing account, select a billing account from billing scope menu. You can view your billing account properties and policy from the left menu. Check out the EA admin manage enrollment video. It's part of the Enterprise Customer Billing Experience in the Azure portal series of videos. Select a billing scopeEnterprise agreements and the customers accessing the agreements can have multiple enrollments. A user can have access to multiple enrollment scopes (billing account scopes). All the information and activity in the Azure portal are in the context of a billing account scope. It's important that the enterprise administrator first selects a billing scope and then does administrative tasks. To select a billing scope
View enrollment detailsAn Azure enterprise administrator (EA admin) can view and manage enrollment properties and policy to ensure that enrollment settings are correctly configured. To view enrollment properties
View and manage enrollment policies
For more information about the department admin (DA) and account owner (AO) view charges policy settings, see Pricing for different user roles. Add another enterprise administratorOnly existing EA admins can create other enterprise administrators. Use one of the following options, based on your situation. If you're already an enterprise administrator
Make sure that you have the user's email address and preferred authentication method handy, such as a work, school, or Microsoft account. An EA admin can manage access for existing enterprise administrators by selecting the ellipsis (…) symbol to right of each user. They can Edit and Delete existing users. If you're not an enterprise administratorIf you're not an EA admin, contact your EA admin to request that they add you to an enrollment. The EA admin uses the preceding steps to add you as an enterprise administrator. After you're added to an enrollment, you receive an activation email. If your enterprise administrator can't help youIf your enterprise administrator can't assist you, create an Azure support request. Provide the following information:
Note
Create an Azure enterprise departmentEA admins and department administrators use departments to organize and report on enterprise Azure services and usage by department and cost center. The enterprise administrator can:
A department administrator can add new accounts to their departments. They can also remove accounts from their departments, but not from the enrollment. Check out the Manage departments in the Azure portal video. To create a department
Add a department administratorAfter a department is created, the EA admin can add department administrators and associate each one to a department. Department administrators can do the following actions for their departments:
¹ An EA admin must grant the permissions. To add a department administratorAs an enterprise administrator:
To set read-only accessEA admins can grant read-only access to department administrators. When you create a new department administrator, set the read-only option to Yes. To edit an existing department administrator:
Enterprise administrators automatically get department administrator permissions. Add an account and account ownerThe structure of accounts and subscriptions affect how they're administered and how they appear on your invoices and reports. Examples of typical organizational structures include business divisions, functional teams, and geographic locations. After a new account is added to the enrollment, the account owner is sent an account ownership email that's used to confirm ownership. Check out the EA admin manage accounts video. It's part of the Enterprise Customer Billing Experience in the Azure portal series of videos. To add an account and account owner
To confirm account ownershipAfter the account owner receives an account ownership email, they need to confirm their ownership.
After account ownership is confirmed, you can create subscriptions and purchase resources with the subscriptions. To activate an enrollment account with a .onmicrosoft.com email accountIf you're a new EA account owner with a .onmicrosoft.com email account, you might not have a forwarding email address by default. In that situation, you might not receive the activation email. If this situation applies to you, use the following steps to activate your account ownership.
Change Azure subscription or account ownershipEA admins can use the Azure portal to transfer account ownership of selected or all subscriptions in an enrollment. When you complete a subscription or account ownership transfer, Microsoft updates the account owner. Before starting the ownership transfer, get familiar with the following Azure role-based access control (Azure RBAC) policies:
Before changing an account owner:
To transfer account ownership for all subscriptions:
To transfer account ownership for a single subscription:
Associate an account to a departmentEA admins can associate existing accounts to departments in the enrollment. To associate an account to a department
Associate an account with a pay-as-you-go subscriptionIf you already have an existing school, work, or Microsoft account for an Azure pay-as-you-go subscription, you can associate it with your Enterprise Agreement enrollment. To associate an account, you must have the EA administrator or department admin role. To associate an existing account
It might take up to eight hours for the account to appear in the Azure portal. To confirm account ownership
Enable Azure Marketplace purchasesAlthough most pay-as-you-go subscriptions can be associated with an Azure Enterprise Agreement, previously purchased Azure Marketplace services can't. To get a single view of all subscriptions and charges, we recommend that you enable Azure Marketplace purchases.
The account owner can then repurchase any Azure Marketplace services that were previously owned in the pay-as-you-go subscription. The setting applies to all account owners in the enrollment. It allows them to make Azure Marketplace purchases. After subscriptions are activated under your Azure EA enrollment, cancel the Azure Marketplace services that were created with the pay-as-you-go subscription. This step is critical in case your pay-as-you-go payment instrument expires. MSDN subscription transferWhen your transfer an MSDN subscription to an EA enrollment it's automatically converted to an MSDN Dev/Test subscription. After conversion, the subscription loses any existing monetary credit. So, we recommended that you use all your credit before you transfer it to your Enterprise Agreement. Azure in Open subscription transferWhen you transfer an Azure in Open subscription to an Enterprise Agreement, you lose any unused Azure in Open credits. We recommended that you use all your credit for the Azure in Open subscription before you transfer it to your Enterprise Agreement. Subscription transfers with support plansIf your Enterprise Agreement doesn't have a support plan and try to transfer an existing Microsoft Online Support Agreement (MOSA) subscription that has a support plan, the subscription won't automatically transfer. You'll need to repurchase a support plan for your EA enrollment during the grace period, which is by the end of the following month. Manage department and account spending with budgetsEA customers can set budgets for each department and account under an enrollment. Budgets in Cost Management help you plan for and drive organizational accountability. They help you inform others about their spending to proactively manage costs, and to monitor how spending progresses over time. You can configure alerts based on your actual cost or forecasted cost to ensure that your spending is within your organizational spend limit. When the budget thresholds you've created are exceeded, only notifications are triggered. None of your resources are affected and your consumption isn't stopped. You can use budgets to compare and track spending as you analyze costs. For more information about how to create budgets, see Tutorial: Create and manage Azure budgets. Enterprise Agreement user rolesThe Azure portal helps you to administer your Azure EA costs and usage. There are three main EA roles:
Each role has a different level of access and authority. For more information about user roles, see Enterprise user roles. Add an Azure EA accountAn Azure EA account is an organizational unit in the Azure portal. In the Azure portal, it's referred to as account. It's used to administer subscriptions and it's also used for reporting. To access and use Azure services, you need to create an account or have one created for you. For more information about accounts, see Add an account. Enable the Enterprise Dev/Test offerAs an EA admin, you can allow account owners in your organization to create subscriptions based on the EA Dev/Test offer. To do so, select the Dev/Test option in the account properties. After you've selected the Dev/Test option, let the account owner know so that they can create EA Dev/Test subscriptions needed for their teams of Dev/Test subscribers. The offer enables active Visual Studio subscribers to run development and testing workloads on Azure at special Dev/Test rates. It provides access to the full gallery of Dev/Test images including Windows 8.1 and Windows 10. To set up the Enterprise Dev/Test offer
When a user is added as an account owner, any Azure subscriptions associated with the user that are based on either the pay-as-you-go Dev/Test offer or the monthly credit offers for Visual Studio subscribers get converted to the EA Dev/Test offer. Subscriptions based on other offer types, such as pay-as-you-go, that are associated with the account owner get converted to Microsoft Azure Enterprise offers. Currently, the Dev/Test Offer isn't applicable to Azure Gov customers. Create a subscriptionAccount owners can view and manage subscriptions. You can use subscriptions to give teams in your organization access to development environments and projects. For example:
When you create different subscriptions for each application environment, you help secure each environment.
Check out the EA admin manage subscriptions video. It's part of the Enterprise Customer Billing Experience in the Azure portal series of videos. Add a subscriptionAccount owners create subscriptions within their enrollment account. The first time you add a subscription to your account, you're asked to accept the Microsoft Online Subscription Agreement (MOSA) and a rate plan. Although they aren't applicable to Enterprise Agreement customers, the MOSA and the rate plan are required to create your subscription. Your Microsoft Azure Enterprise Agreement Enrollment Amendment supersedes the preceding items and your contractual relationship doesn't change. When prompted, select the option that indicates you accept the terms. Microsoft Azure Enterprise is the default name when a subscription is created. You can change the name to differentiate it from the other subscriptions in your enrollment, and to ensure that it's recognizable in reports at the enterprise level. To add a subscription
The subscription name appears on reports. It's the name of the project associated with the subscription in the development portal. New subscriptions can take up to 24 hours to appear in the subscriptions list. After you've created a subscription, you can:
You can also create subscriptions by navigating to the Azure Subscriptions page and selecting + Add. Cancel a subscriptionOnly account owners can cancel their own subscriptions. To delete a subscription where you're the account owner:
For more information, see What happens after I cancel my subscription?. Delete an enrollment accountYou can delete an enrollment account only when there are no active subscriptions.
Notifications allow enterprise administrators to enroll their team members to receive usage, invoice, and user management notifications without giving them billing account access in the Azure portal. Notification contacts are shown in the Azure portal in the Notifications under Settings. Managing your notification contacts makes sure that the right people in your organization get Azure EA notifications. To view current notifications settings and add contacts:
The new notification contact is shown in the Notification list. An EA admin can manage notification access for a contact by selecting the ellipsis (…) symbol to the right of each contact. They can edit and remove existing notification contacts. By default, notification contacts are subscribed for the coverage period end date approaching lifecycle notifications. Unsubscribing lifecycle management notifications suppresses notifications for the coverage period and agreement end date. The Azure sponsorship offer is a limited sponsored Microsoft Azure account. It's available by e-mail invitation only to limited customers selected by Microsoft. If you're entitled to the Microsoft Azure sponsorship offer, you'll receive an e-mail invitation to your account ID. If you need assistance, create a support request in the Azure portal. Convert to work or school account authenticationAzure Enterprise users can convert from a Microsoft Account (MSA or Live ID) to a Work or School Account. A Work or School Account uses the Azure Active Directory authentication type. To begin
To convert subscriptions from Microsoft accounts to work or school accounts
Azure EA term glossaryAccount Account
owner Amendment subscription Prepayment Department
administrator Enrollment number Enterprise administrator Enterprise agreement Enterprise
agreement enrollment Microsoft account Microsoft Azure Enterprise Enrollment Amendment (enrollment amendment) Resource quantity consumed Service administrator Subscription Work or school account Enrollment statusNew Pending Active Indefinite extended term Before the Azure EA enrollment reaches the Enterprise Agreement end date, the enrollment administrator should decide which of the following options to take:
Expired Transferred Note Enrollments don't automatically transfer if a new enrollment number is generated at renewal. You must include your prior enrollment number in your renewal paperwork to facilitate an automatic transfer. Next steps
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