Scheduled maintenance: Saturday, September 10 from 11PM to 12AM PDT
Home
Subjects
Solutions
Create
Log in
Sign up
Upgrade to remove ads
Only ₩37,125/year
-
Flashcards
-
Learn
-
Test
-
Match
-
Flashcards
-
Learn
-
Test
-
Match
Terms in this set (60)
The psychological processes that arouse and direct goal-directed behavior are collectively called ______.
leadership
motivation
organization
influence tactics
motivation
Which are principal perspectives on motivation?
job
design
competition
process
reinforcement
content
job design
process
reinforcement
content
What theories of motivation would be characterized as content perspectives?
Vroom's expectancy theory
Herzberg's two-factor theory
McClelland's acquired needs theory
Maslow's hierarchy of needs theory
Herzberg's two-factor theory
McClelland's
acquired needs theory
Maslow's hierarchy of needs theory
The theory of motivation that asserts that people are motivated by physiological, safety, love, esteem, and self-actualization needs is ______ theory.
Alderfer's ERG
McClelland's acquired needs
Vroom's expectancy
Maslow's hierarchy of needs
Maslow's hierarchy of needs
The theory of motivation that asserts that achievement, affiliation, and power are the major motives determining people's behavior in the workplace is called ______.
Vroom's expectancy theory
Alderfer's ERG theory
Maslow's hierarchy of needs theory
McClelland's acquired needs theory
McClelland's acquired needs theory
Which statements about motivation are true?
Motivation is easy to see in another
person.
Motivation can only be inferred from a person's behavior.
Because motivation comes from within, it cannot be understood.
Multiple contextual and personal factors create motivation.
Motivation can only be inferred from a person's behavior.
Multiple contextual and personal factors create motivation.
The theory of motivation that asserts that people are driven to try to grow and attain fulfillment, with their behavior and well-being influenced by the three innate needs of competence, autonomy, and relatedness, is known as the ______ theory.
acquired needs
self-determination
hierarchy of needs
two-factor
self-determination
Liu wants to better understand how to motivate employees at her company. Because she knows there is no single leading theory accepted by everyone on what motivates people, she looks into the top four perspectives: content, process, reinforcement, and ______.
hierarchy
job design
punishment
status theory
job design
Physiological or psychological deficiencies that arouse behavior are called ______.
needs
problems
theories
processes
needs
Which of the following are levels of Maslow's hierarchy of needs?
Physiological
Love
Autonomy
Esteem
Safety
Physiological
Love
Esteem
Safety
Physiological
Love
Autonomy
Esteem
Safety
House's path-goal model
Malsow's hierarchy of needs
Alderfer's ERG theory
Herzberg's two-factor theory
Herzberg's two-factor theory
How does McClelland view needs?
We are born with needs.
Needs are something we learn from our culture.
Needs are all related to our desire for power.
Needs must be satisfied in order, beginning with safety needs.
Needs are something we learn from our culture.
According to self-determination theory, people's behavior and well-being are influenced by what three innate needs?
Hygiene factors, motivators, and expectancy
Competence, autonomy and relatedness
Self-actualization, esteem, and safety
Achievement, power, and affiliation
Competence, autonomy and relatedness
Which theories of motivation are characterized as process perspectives?
Equity theory
Hierarchy of needs theory
Expectancy theory
Goal-setting theory
Equity
theory
Expectancy theory
Goal-setting theory
The model of motivation called equity theory is based on which of the following ideas?
Employees accept that they will be treated unfairly in the workplace.
Employees are incapable of resolving feelings of injustice.
Employees want to see fairness in how they are rewarded for task performance.
Employees want to see fairness in how they are rewarded for task performance.
A survey showed that while most employees were pleased with the company's advancement opportunities and merit system, they were dissatisfied with factors such as pay scale and sharing an office with someone they disliked. These results exemplify which theory of motivation?
Two-factor theory
Self-determination theory
Hierarchy of needs theory
Acquired needs theory
Two-factor theory
Which perspectives on motivation are concerned with the thought progression that leads to people deciding how to act?
Need perspectives
Hierarchy perspectives
Bias perspectives
Process perspectives
Process perspectives
Equity theory is focused on explaining how people work to achieve which of the following?
Motivation
Justice
Dissonance
Fairness
Justice
Fairness
What theory asserts that motivation is essentially a decision about how much effort to exert to get what you want in a particular situation?
Goal-setting
Justice
Behavioral
Expectancy
Expectancy
Which theory proposes that work satisfaction originates from motivating factors, and dissatisfaction originates from hygiene factors?
Malsow's hierarchy of needs
Alderfer's ERG theory
Herzberg's two-factor theory
House's path-goal model
Herzberg's two-factor theory
Which theory suggests that employees can be motivated by objectives that are specific and challenging but achievable and that have rewards tailored to individual needs?
Alderfer's ERG theory
Expectancy
theory
Equity theory
Goal-setting theory
Goal-setting theory
According to self-determination theory, people's behavior and well-being are influenced by what three innate needs?
Self-actualization, esteem, and safety
Achievement, power, and affiliation
Competence, autonomy and relatedness
Hygiene factors, motivators, and expectancy
Competence, autonomy and relatedness
What is the modern way of designing jobs?
Working as groups
Fitting jobs to people
Fitting people to jobs
Working as individuals
Fitting jobs to people
Which theories of motivation are characterized as process perspectives?
Hierarchy of needs theory
Goal-setting theory
Equity theory
Expectancy theory
Goal-setting theory
Equity theory
Expectancy theory
What are the stages of Victor Vroom's expectancy theory of motivation?
Performance to outcomes
Hygiene factors to motivating factors
Equity to justice
Effort to performance
Performance to outcomes
Effort to performance
What does the technique called scientific management seek to do?
Reduce the number of tasks a worker performs
Design jobs to be less repetitive
Increase employee efficiency
Raise employee productivity
Reduce the number of tasks a worker performs
Increase employee efficiency
Raise employee productivity
A survey showed that while most employees were pleased with the company's advancement opportunities and merit system, they were dissatisfied with factors such as pay scale and sharing an office with someone they disliked. These results exemplify which theory of motivation?
Acquired needs theory
Hierarchy of needs theory
Two-factor theory
Self-determination theory
Two-factor theory
What are characteristics of motivating goals according to goal-setting theory?
Specific
Challenging
Complex
Achievable
Specific
Challenging
Achievable
Dividing work among employees and applying motivational theories to increase employee satisfaction are the two components of job ______.
enrichment
enlargement
design
simplification
design
Which perspectives on motivation are concerned with the thought progression that leads to people deciding how to act?
Hierarchy perspectives
Process perspectives
Bias perspectives
Need perspectives
Process perspectives
Scientific ______ is the process of reducing the number of tasks a worker performs.
enrichment
analysis
design
management
management
What are the two means by which jobs are fitted to people?
Job enrichment
Job equalization
Job elimination
Job enlargement
Job enrichment
Job enlargement
The concept of fitting jobs to people is based on what ideas?
Employees want more responsibility, challenges, and variety.
Employees will eventually adapt to their positions.
Employees are underutilized.
Employees can only handle a limited number of tasks.
Employees want more responsibility, challenges, and variety.
Employees are underutilized.
Which of the following focuses on five core job characteristics that affect the psychological states of an employee, which in turn affect work outcomes?
Reinforcement theory
Job characteristics model
Expectancy theory
Pay for knowledge
Job characteristics model
Dividing work among employees and applying motivational theories to increase employee satisfaction are the two components of job ______.
design
simplification
enlargement
enrichment
design
"Consequences influence behavior" best describes which theory of motivation?
Acquired needs theory
Expectancy theory
Reinforcement theory
Equity theory
Reinforcement theory
Which perspectives on motivation are concerned with the thought progression that leads to people deciding how to act?
Need perspectives
Bias perspectives
Process perspectives
Hierarchy perspectives
Process perspectives
Using rewards or positive consequences to strengthen a particular behavior
Positive reinforcement
Strengthening a behavior by withdrawing something negative
Negative reinforcement
Weakening a behavior by ignoring it or making sure it is not reinforced
Extinction
Weakening a behavior by presenting something negative or withholding something positive
Punishment
What are the three major elements of Hackman and Oldham's job characteristics model?
Work outcomes
Psychological states
Instrumentality
Core job characteristics
Work outcomes
Psychological states
Core job characteristics
When rewarding an employee for a behavior, you should ______.
avoid telling employees how to earn rewards
give rewards as soon as possible
reward employees based on personality, not behavior.
reward all employees the same
give rewards as soon as possible
The use of reinforcement theory to change human behavior is called behavior ______.
modification
consequence
focus
challenge
modification
Anything that causes a given behavior to be repeated or inhibited is known as ______.
onboarding
dissonance
reinforcement
gainsharing
reinforcement
What are characteristics of the best incentive compensation plans?
They link rewards to performance.
They involve generally unattainable stretch goals.
They are agreed on by both employees and
managers.
They are designed to meet employee, not company, needs.
They link rewards to performance.
They are agreed on by both employees and managers.
Which guidelines should be followed when giving positive reinforcement?
Combine punishment and positive reinforcement.
Be clear about what behavior is desired.
Administer punishment in private.
Give rewards as soon as possible.
Be clear about what behavior is desired.
Give rewards as soon as possible.
What are three types of learning opportunities?
Learning and development
Studying co-workers
Incentive compensation
Tuition reimbursement
Learning and development
Studying co-workers
Tuition reimbursement
One survey found that about half of U.S. adults would be willing to take a 10% pay cut if it meant ______.
getting a promotion
working at a job they found meaningful
working fewer hours
having more flexible hours and days off
working at a job they found meaningful
Which types of reinforcement are intended to weaken a behavior?
Negative reinforcement
Positive reinforcement
Extinction
Punishment
Extinction
Punishment
The economic or protective potential of employee experience, actions, and knowledge is referred to as ______.
human capital
employee development
worker skill
reimbursement
human capital
What is the first step in developing career readiness?
Prioritize the tasks you need to complete to reach your
goal.
Create a to-do list for accomplishing short-term goals.
Create a time schedule for reaching your long-term goal.
Identify your most important long-term goal.
Identify your most important long-term goal.
After breaking your long-term goal into several short-term goals, what is the next step in developing career readiness?
Prioritize the tasks you need to complete to reach your goal.
Create
a to-do list for accomplishing short-term goals.
Seek financial planning advice to make the best use of expected income.
Create a time schedule for reaching your long-term goal.
Create a to-do list for accomplishing short-term goals.
Why should you break your most important long-term goal into many short-term goals?
Achieving a short-term goal is a much bigger challenge than achieving a long-term
goal.
It is unlikely you will ever reach your long-term goal, but this will allow you to at least reach some goals.
You are more likely to achieve a long-term goal if you break it down into smaller goals.
Employers do not want employees to have long-term goals, because it interferes with their ability to work.
You are more likely to achieve a long-term goal if you break it down into smaller goals.
After the creation of a "to-do" list for accomplishing short-term goals, what is the next step in developing career readiness?
Create a time schedule for reaching your long-term goal.
Reward yourself for reaching milestones, and adjust as needed.
Identify your most important long-term goal.
Prioritize the tasks you need to complete to reach your goal.
Prioritize the tasks you need to complete to reach your goal.
After tasks on a to-do list are prioritized, what is the next step in developing career readiness?
Break long-term goals into short-term goals.
Create a time schedule for reaching your long-term goal.
Work the plan, and give yourself rewards at certain milestones.
Create a second to-do list for accomplishing long-term goals.
Create a time schedule for reaching your long-term goal.
Your to-do list for achieving short-term goals should identify the ______.
order in which the goals should be achieved
daily tasks you need to complete
next long-term goal you want to pursue
rewards you plan to give yourself
daily tasks you need to complete
When prioritizing the tasks you need to complete to reach your career goals, you should ______.
order them from low importance to high
importance
arrange them by how long they will take to complete
place them in order from easiest to hardest
put the tasks you find most interesting first
order them from low importance to high importance
After creating a time schedule for accomplishing tasks and goals, what is the next step in developing career readiness?
Create a to-do list for accomplishing your short-term goals.
Prioritize
the tasks you need to complete to reach each goal.
Work the plan, give yourself rewards when appropriate, and make needed adjustments.
Identify five important long-term goals.
Work the plan, give yourself rewards when appropriate, and make needed adjustments.
After breaking your long-term goal into several short-term goals, what is the next step in developing career readiness?
Seek financial planning
advice to make the best use of expected income.
Prioritize the tasks you need to complete to reach your goal.
Create a to-do list for accomplishing short-term goals.
Create a time schedule for reaching your long-term goal.
Create a to-do list for accomplishing short-term goals.
Sets found in the same folderManagement Chapter 12 Quiz
10 terms
hlbarragan
Management Chapter 11 Quiz
10 terms
hlbarragan
MGT 300 Chpater 12
134 terms
MimiChi
MGMT 3000 14.1-14.5
96 terms
kjarco2726
Other sets by this creator18.1
44 terms
hlbarragan
Audit Chapter 18
57 terms
hlbarragan
Advance Chapter 4
35 terms
hlbarragan
Audit Ch20
6 terms
hlbarragan
Other Quizlet setsAC211 Chapter 21
32 terms
april_hill50PLUS
Mod 15 Unit 1 Quiz 2
30 terms
christian_mendoza71
Physiology Endocrine
134 terms
sunshine1624
HSP M 260 Exam 1
101 terms
emmagjennings
Related questionsQUESTION
Who has overall responsibility for the UK's financial system, including the institutional structure and the legislation that governs it?
2 answers
QUESTION
when applying system theory to doing therapy with groups, which group systems concept is most reflected by the power structure of decision making (aside from therapist direction) in a given group?
5 answers
QUESTION
You are called to the scene of an unexplained explosion at the local shopping mall. The reports are that there are multiple injuries. You are the first unit to arrive on the scene. Your first responsibility is:
15 answers
QUESTION
Regarding the situation of Marge Nelson and Carrie James presented at the beginning of the chapter, how should you respond?
4 answers