A licensee or applicant who is ordered into active military service may request


The California Department of Insurance (CDI) is aware that many licensees may be called to military service. Below are the CDI's procedures that provide the licensee with the guidelines to insure that his or her license status will remain in force during their period of military service.

Activation into Military Service

The licensee must notify the CDI by mailing or faxing a copy of their activation orders which must include the date they entered the military service, as well as the branch of service. The fax number is (916) 327-6907.

The mailing information is as follows:

California Department of Insurance
320 Capitol Mall
Sacramento, CA 95814

Mark the outside of the envelope "personal and confidential - Military Service"

Renewal requirements for licenses which expire during the licensees period of military service will be waived, and the license will remain in force for the duration of their military service and until the end of the license year in which the licensee is released from service, but not less than six months. The licensee may transact and acquire new appointments during this time.

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Release from Military Service

  • Upon release from military service, the licensee must immediately notify the CDI by providing a copy of their military discharge papers. The mailing information is the same as provided above.
  • The CDI will review this information, and the licensee will be notified of any additional requirements if applicable.
  • In the event that the licensee fails to notify the CDI of their return, and the license expires after they have been discharged from military service, the license and all active appointments or endorsements will be cancelled due to failure to renew. In order to reactivate the license, a renewal application, fees, including a 50% penalty, and any other applicable requirements must be submitted.

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If you have any questions about this form or the license information you retrieved, please see the most commonly asked questions in our License Questions and Answers section. If you need further assistance, please call CDI's Licensing Hotline at (800) 967-9331. The Licensing Hotline is available Monday through Friday, 7:00 a.m. to 5:00 p.m., excluding State Holidays. You may also send an e-mail to Producer Licensing Bureau. Please be sure to include your name, telephone number, license number and e-mail address in all correspondence with the CDI.

(1)

An individual insurance producer who is unable to comply with license renewal procedures due to military service or another extenuating circumstance such as a long term medical disability may request a waiver from compliance with those procedures as authorized by ORS 744.072 (Renewal or reinstatement of insurance producer license), as provided in this rule. The waiver may include an extension of the expiration date of the license as provided in this rule.

(2)

An individual insurance producer who is ordered by a branch of the armed forces of the United States into active military duty may obtain an extension of the expiration date of the license for the period of time provided in this section. The extended expiration date is established for a license as follows:

(a)

By adding the number of days the licensee served on active duty to the date on which the licensee is released from active duty, if the license would otherwise have expired during the period of active duty; or

(b)

By adding the number of days the licensee served on active duty to the date on which the license of the licensee expires, if the license would otherwise have expired after the date on which the licensee is released from active duty.

(3)

The expiration date of the license of an insurance producer who requests extension of the expiration date of the license for an extenuating circumstance other than being ordered into active military duty under section (2) of this rule may be extended by the Director according to the Director’s judgment, as provided in this section. The extended expiration date is established for a license as follows:

(a)

By adding the number of days the insurance producer was unable to exercise authority under the insurance producer license to the date on which the insurance producer was once again able to resume duties under the license, if the license would otherwise have expired during the period of the extenuating circumstance; or

(b)

By adding the number of days the insurance producer was unable to exercise authority under the insurance producer license to the date on which the insurance producer was once again able to resume duties under the license, if the license would otherwise have expired after the date on which the period of the extenuating circumstance ends.

(4)

The extended expiration date established under sections (2) and (3) of this rule is the last day of the month in which the final day of the added period occurs. The date so established shall also be the expiration date for purposes of subsequent renewals of the license.

(5)

The fee, continuing education and other applicable requirements for renewal that would have applied for the normal expiration date of a license of an insurance producer described in section (2) or (3) of this rule apply for the extended expiration date. An insurance producer applying for renewal under this rule shall include documentation with the renewal application as follows:

(a)

If the reason for the requested extension is that the insurance producer was called to active duty in the military, the insurance producer shall provide a copy of documentation by the branch of the armed forces in which the insurance producer served that shows the period served on active duty or an affidavit, signed by the applicant, that states the period served on active duty.

(b)

If the extension is requested for some other reason, the insurance producer shall provide documentation or other evidence of the extenuating circumstances as specified by the Director.

(6)

Sections (2) and (3) of this rule apply only to licensees who leave active duty under honorable conditions. This rule does not apply to regular and routine reservist training periods of service.