Non-verbal communication is:
- a. Linguistic in nature
b. Single channeled
c. Less ambiguous than verbal communication
d. Continuous
The following rules are appropriate for dealing with touch violations:
- a. begin by assuming the first touch violation is accidental
b. provide gentle nonverbal signs of rejection for repeat offenders
c. describe your reaction and the behavior that produces the perception of violation to the offender
d. both a and c
An obnoxious driver flips you off, gives you the finger, shows you the middle digit. This is an example of
- a. an illustrator
b. a manipulator
c. an emblem
d. none of the above
Nonverbal and verbal communication are interconnected in which of the following ways?
- a. nonverbal cues can repeat verbal messages
b. nonverbal cues can substitute for verbal messages
c. nonverbal cues can contradict verbal messages
d. all of the above
Which of the following linguistic characteristics also apply to nonverbal communication?
- a. Displacement
b. Self-reflexiveness
c. Structure
d. None of the above
From research, the following valid conclusions can be drawn about cross-cultural perceptions of facial expressions:
- a. members of diverse cultures do not recognize
the same emotions from photographs of facial expressions
b. members of diverse cultures show significant differences in perceptions of the intensity of emotion exhibited by a facial expression
c. display rules dictate that collectivist cultures such as Singapore or China suppress exhibitions of anger or contempt toward rival group members
d. none of the above
To communicate competently with nonverbal communication
- a. observe multiple nonverbal cues before drawing any conclusions about a person's communication
b. try to match nonverbal and verbal communication to avoid mixed messages
c. monitor your own nonverbal communication
d. all of the above
The following are valid conclusions, based on research, about gestures and cultures:
- a. identical gestures always produce identical meaning in different cultures because gestures are natural displays of feelings
b. illustrators usually come naturally to individuals from all cultures
c. there are no gestures that mean the same thing to members of different cultures
d. every culture uses the thumbs up sign to mean "good going" or "nice job"
Differences between verbal and nonverbal communication include
- a. verbal communication is multichanneled; nonverbal communication is single-channeled
b. nonverbal communication possesses none of the four essential characteristics of language (verbal communication)
c. verbal communication is single-channeled; nonverbal communication is multichanneled
d. both b and c
Friendship-warmth touch
- a. is the least intense form of touching
b. is most ambiguous type of touch
c. leads to the most misunderstandings between people
d. both b and c
Which statement is true regarding nonverbal communication?Select all thatapply.
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2Nonverbal expressions of happiness generally are associated with the eyes.Correct3A person's culture has an influence on his or her use of nonverbal communication.Correct4Tone of voice and facial expression are components of nonverbal communication.Correct5Physical appearance, eye contact, hand gestures, and fidgeting are examples of nonverbalbehavior.It is the person's nonverbal behaviors that may be sending the "real" message through thetone or pitch of the voice. It is important to keep in mind that culture influences the pitchand the tone a person uses. Other common examples of nonverbal communication arephysical appearance, body posture, eye contact, hand gestures, sighs, fidgeting, andyawning. Facial expression is extremely important in terms of nonverbal communication; theeyes (sadness) and the mouth (happiness) seem to hold the biggest clues into how peopleare feeling through emotional decoding.Which statement by the nurse reflects the process occurring in the clinicalinterview?1"Give me an example of something your wife does that 'drives you nuts.'"2"What makes you think your health care provider will give you a pass?"
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"When is your child custody hearing going to be held?"