Which of the following refers to the role of a broker in the career development roles of managers?

CPD stands for Continuing Professional Development. It refers to the process of tracking and documenting the skills, knowledge and experience that you gain both formally and informally as you work, beyond any initial training. It’s a record of what you experience, learn and then apply. The term is generally used to mean a physical folder or portfolio documenting your development as a professional. Some organisations use it to mean a training or development plan, which I would argue is not strictly accurate. This article is about Continuing Professional Development as a process of recording and reflecting on learning and development.

What is it for?

The CPD process helps you manage your own development on an ongoing basis. Its function is to help you record, review and reflect on what you learn. It’s not a tick-box document recording the training you have completed. It’s broader than that.

Training or development – what’s the difference?

These terms are often used interchangeably, though there is a distinction. As a rule of thumb, training is formal and linear. It’s to do with learning how to do something specific, relating to skill and competence. Training can be as simple as using a PC application and as complex as learning how to be a pilot. Development is often informal and has a wider application, giving you the tools to do a range of things and relating to capability and competency. It involves progression from basic know-how to more advanced, mature or complex understanding.  Alternatively, it can be about widening your range of transferable skills like leadership, managing projects or organising information.

The key features of the CPD process

To justify the name, CPD needs to:

  • be a documented process
  • be self-directed: driven by you, not your employer
  • focus on learning from experience, reflective learning and review
  • help you set development goals and objectives
  • include both formal and informal learning.

What will it do for you?

CPD may be a requirement of membership of a professional body. It can help you to reflect, review and document your learning and to develop and update your professional knowledge and skills. It is also very useful to:

  • provide an overview of your professional development to date
  • remind you of your achievements and how far you’ve progressed
  • direct your career and help you keep your eye on your goals
  • uncover gaps in your skills and capabilities
  • open up further development needs
  • provide examples and scenarios for a CV or interview
  • demonstrate your professional standing to clients and employers
  • help you with your career development or a possible career change.

How do I start?

Keep a learning log and record your thoughts in whatever way suits you best. You may find it helpful to write things down in detail, for example, or to make notes on insights and learning points. The process of writing makes you think about your experiences at the time and makes planning and reflection much easier. You can’t review your experiences without recording them, however good your memory is.

Answering the following questions may help you to get started:

Where am I now?

Review and reflect on any learning experiences over the previous year or over the past three months. Write your thoughts down about what you learned, what insights it gave you and what you might have done differently. Include both formal training events and informal learning, such as:

  • learning from colleagues or shared learning from networking
  • reading about new technologies, new methods of working, legislative changes
  • shadowing or assisting an experienced colleague
  • insights and learning points from coaching and mentoring
  • reflections, insights and learning points from taking on a new responsibility
  • organisational or role change
  • temporary job swaps within the department/organisation
  • deputising or covering for colleagues
  • insights and lessons learned from mistakes
  • lessons learned from critical incidents or events

Make a note of any outcomes of each learning experience and what difference it has made to you, your colleagues, your students (if relevant) or your employer.

Where do I want to be?

Write down your overall career goals – where you want to be in two, five and 10 years’ time. Then write down no more than three specific and achievable shorter term objectives, including the dates by which you want to achieve them.

What do I have to do to get there?

Looking at your overall career goals, make a note of what you need to do to achieve them. This could include further training, job or role progression or changes in direction.

For shorter-term objectives, include the first step – what you can do today or tomorrow. For example, having a chat with your manager about a new responsibility or finding out about new technology from a colleague who has experience of it.

When should I review progress?

This step is essential! You’ll need to set a date in advance for review of the objectives you’ve set yourself. You can either do this from one review to the next or decide to review regularly – once every three, six or 12 months. Put it in your diary and do it! The cycle of continuing professional development has begun.

Ready to get started?

Download this handy Interactive CPD Toolkit for a structured and step-by-step approach to your professional development.

Which of the following performance appraisal methods is also referred to as multi rater assessment select one?

A 360-degree performance appraisal, also known as 360-degree feedback or multi-rater feedback, is when employers evaluate employee performance from as many sources as possible, instead of only one-on-one feedback from a direct manager.

Which of the following is a typical responsibility of a human resource manager?

The Human Resource Manager will lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.

Which of the following is a benefit the organization receives when employees engage in career self management?

Which of the following is a benefit an organization receives when employees engage in career self-management? The organization will be able to retain highly skilled and flexible employees.

Is the inclination of a manager to rate most employees performance near the middle of the performance scale?

Central tendency is the inclination of managers to rate all their subordinates with an “average” score during performance appraisal. For instance, if the rating scale was from 1-7, the managers would leave out the extremes i.e. 1,2,6,7, and rate all the employees with a score between 3-5.