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Question 11 / 1 ptsWhich of the following is the most important reason to be able to communicate effectively with patientsand keep them informed?Educate patients about diseaseRetain patientsMake patients feel more comfortable and less threatenedMake patients like the staff better
Question 21 / 1 ptsWhich of the following attributes of a medical assistant does NOT identify a true professional?
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Question 31 / 1 ptsWhich of the following organizations allows one to use the initials CMA (AAMA), which are awardedupon successful completion of their credentialing examination?
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Which of the following will keep the medical assistant current in knowledge in the years to come and willserve as testimony of a commitment to professionalism?
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Question 51 / 1 ptsWhich of the following best describes the primary characteristic of the certified medical assistant to thephysician employer in the ambulatory care setting?Broad range of administrative and clinical skillsAbility to work under nursesNeed for fewer trained personnelAdvances in specialization
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