Which of the following is NOT a concern of human resource development HRD mgt501

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MGT501-HRM Super File - Solved MCQs

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MGT501-HRM super file -Solved MCQs

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1 Solved and Composed By AANIYAH MBS MGT501 HRM Mcqs Mega File MGT501 - May June : Which of the following is the main focus of Organizational behavior? Society Stockholders People at work Union page #17 This is the focus of organizational behavior (OB), the study of the actions of people at work. 2: The group of tasks performed within an organization is known as: Duty Responsibility Job Position Job: A group of tasks that must be performed in an organization to achieve its goals. page #66 3: Which of the following is an obligation to perform certain tasks/activities? Element Responsibility Position Work Responsibility: An obligation to perform certain tasks and duties. page #66 4: The specific means used to attract potential candidates is referred to as:

2 Selection Recruitment HR Planning Staffing Recruitment is the process of attracting such individuals in sufficient numbers and encouraging them to apply for jobs with the organization. page #45 5: Who is responsible for creating a link between outsiders and the people inside the organization? Entrepreneur

3 Spokesperson Figurehead Liaison Liaison Contact outsiders who provide the manager with information. These may be individuals or groups inside or outside the organization. page #11 6: Authority is classified among levels of categories Two Four Six three a. Line Authority b. Staff Authority c. Functional Authority page # 50 7: Which of the following involves channeling the behavior of all personnel to accomplish the organization s mission and objectives while simultaneously helping them accomplish their own career objectives? Planning Organizing Leading Controlling c. Leading Leading is stimulating people to be high performers. It is directing, motivating, and communicating with employees, individually and in groups. Leading involves close day-today contact with people, helping to guide and inspire them toward achieving team and organizational goals. Leading takes place in teams, departments, divisions, and at the tops of entire organization. The outcome of leading is a high level of motivation and commitment. page #8 8: Which of the following test indicates the person s inclination towards a particular occupation that provides satisfaction to that individual? Vocational interest test Cognitive aptitude test Personality test Psychomotor abilities Vocational Interest Tests It indicates the occupation in which a person is most interested and is most likely to receive satisfaction. 9: In order to make recruitment process more efficient, organizations shift this responsibility to outside expertise in the recruitment services. Which of the given term represents this shifting of responsibility by an organization? Outsources hiring Employee referrals Employee leasing Job Advertising

4 Outsourcing: Outsourcing is the process of transferring responsibility for an area of service and its objectives

5 to an external service provider instead of internal employee. Page #79

6 10: The cognitive component of aptitude signifies a person s: Emotions Knowledge Sentiment Feelings The cognitive component consists of a person s beliefs, opinions, knowledge, and information held by a person page#20. 11: Which of the following represents a situation in which employment decisions are NOT affected by illegal discrimination? Fair Employment Legal Compliance Litigation process Affirmative action Fair employment A situation in which employment decisions are not affected by discrimination is termed as Fair employment. page #54 12: Many decades ago, what were the duties of a personnel manager in an organization? Deal with employee s recruitment, selection, training and development Deal with employee s training, development and performance management Deal with employee s wages, minor medical problems and leaves record Deal with employee s hiring, performance and compensation 13: The recruitment process is influenced by Labor market conditions. When the economy is growing rapidly and unemployment levels are very low then; Recruiting is extremely difficult Recruiting is quite easy Recruiting process becomes fast Recruiting has no effect Labor Market Influence: The recruitment process is influenced by labor market conditions. When the economy is growing rapidly and unemployment levels are very low, recruiting is extremely difficult. page #73 14: Unilever is serving all over the world with its diversified products, it is said to be practicing: Technological advancements Rapid changes Stakeholder s management Business globalization

7 Globalization

8 Managers are faced with a myriad of challenges due to an array of environmental factors when doing business

9 abroad. These managers must effectively plan, organize, lead, control, and manage cultural differences to be

10 successful globally.

11 15: The central office of DFA Courier service transfers responsibility and decision making power to the regional offices regarding appointment of staff and giving them budgets and authority to make important decisions. What this process is called? Empowerment Outsourcing Enlargement Restructuring The process of transferring responsibility for an area of service and its objectives to an external provider. page #39 16: A person is known by the company he/she keeps; is well described by which of the following term? Prejudice Stereotype Introversion Extroversion Stereotypes are qualities assigned to groups of people related to their race, nationality and sexual orientation, to name a few. Because they generalize groups of people in manners that lead to discrimination and ignore the diversity within groups, stereotypes should be avoided Question No: 1 ( Marks: 1 ) - Please choose one Which of the following term is used to identify, "what the job holder does"? "how it is done"? & "why it is done"? Job specification Job evaluation Job description Job title Job Description: A job description is a written statement of what the jobholder actually does, how he or she does it, and under what conditions the job is performed page #69 Question No: 2 ( Marks: 1 ) - Please choose one Which of the following is an obligation to perform certain tasks/activities? Element Responsibility Position Work Responsibility: An obligation to perform certain tasks and duties. page #66 Question No: 3 ( Marks: 1 ) - Please choose one Job specification is a statement that represents: Required skills Specific qualification

12 Personality traits All of the given options Job specification A job specification is a document containing the minimum acceptable qualifications that a person should possess in order to perform a particular job. Items typically included in the job specification are educational requirements, experience, personality traits, and physical abilities. page #68 Question No: 4 ( Marks: 1 ) - Please choose one The thorough & detailed study regarding jobs within an organization is termed as: Job analysis Job description Job specification Job evaluation Job Analysis Job Analysis is the SYSTEMATIC process of collecting and making judgments about all the important information related to a job. Job analysis is the procedure through which you determine the duties and nature of the jobs and the kinds of people who should be hired for them. page 66 Question No: 5 ( Marks: 1 ) - Please choose one Job analysis is performed to define: Job description & job specification Job specification & job position Organizational rules & policies Job description & job duties Job descriptions and job specifications are formed from the information gathered from a job analysis, page # 67 Question No: 6 ( Marks: 1 ) - Please choose one Organizations started to think about the welfare of their employees during: Hawthorne Studies were conducted. and after the completion of that studies the organizations wer started thinking about this concept REF: Page No. 14 Question No: 7 ( Marks: 1 ) - Please choose one HR department became the main force behind all changes during: Mechanistic period Catalytic period not confirm :( Organist period Strategic period not confirm

13 Question No: 8 ( Marks: 1 ) - Please choose one Part-time workers, temporaries, independent contractors; all fall under which of the given category? Conditional workers Transitory workers Interim workers Contingent workers Contingent Workers It is also known as part-timers, temporaries, and independent contractors, comprise the fastest-growing segment of our economy page #79. Question No: 9 ( Marks: 1 ) - Please choose one Resources are allocated & assigned while: Planning & Organizing Leading & Controlling Organizing & Controlling Controlling & Planning Organizing Organizing is assembling and coordinating the human, financial, physical, informational, and other resources needed to achieve goals. Planning is specifying the goals to be achieved and deciding in advance the appropriate actions taken to achieve those goals. Planning activities include analyzing current situations, anticipating the future, determining objectives, deciding what types of activities the company will engage in, choosing corporate and business strategies, and determining the resources needed to achieve the organization's goals. page#7 Question No: 10 ( Marks: 1 ) - Please choose one Conceptual skills are required mostly by: First-line managers Top-level managers Middle-level managers Functional-level managers Conceptual Skills Conceptual skills include the ability to think and to conceptualize about abstract and complex situations, Top mangers/ceo needs this type of skill the most. page #9 Question No: 11 ( Marks: 1 ) - Please choose one Which one of the following is NOT the benefit of making teams? Every member is mutually accountable within a team Teams enable organizations to better utilize employees' talents Teams create trust and a collaborative culture Teams always perform better than individuals in all situations Question No: 12 ( Marks: 1 ) - Please choose one is an attribute of work teams which results in a level of

14 performance that is greater than the sum of the individual inputs. Synergy Enthusiasm Energy Initiative Synergy Systems theory also popularized the concept of synergy, which states that the whole is greater than the sum of its parts page #13. Question No: 13 ( Marks: 1 ) - Please choose one ABC Company is currently hiring employees from different provinces of a country. ABC Company is said to be implementing. Decentralization Downsizing Diversity Retrenchment Diversity simply refers to human characteristics that make people different page #40 Question No: 14 ( Marks: 1 ) - Please choose one HR managers are generally considered as Middle Manager Functional Manager Staff Manager Line Manager Staff Manager Authorized to assist and advise line managers in accomplishing these basic goals. HR managers are generally staff managers. page # 10 Question No: 15 ( Marks: 1 ) - Please choose one 'Career counseling' is part of which of the following functions of HRM? Compensation & benefits Planning & selection Training & development Maintainence of HRIS Human Resource Development: A major HRM function that consists not only of T&D but also individual career planning and development activities and performance appraisal page #104 Question No: 16 ( Marks: 1 ) - Please choose one Which of the following managers are referred as service providers? Line Staff Functional Operational As organizations get larger and more complex, line managers find that they do not have the time, expertise, or resources to get their jobs done effectively. They create staff

15 authority functions to support, assist, advice, and generally reduce some of the informational burdens they have page #50 Question No: 17 ( Marks: 1 ) - Please choose one Which of the following defines the process of 'Recruitment'? Forecasting the demand of human resources Forecasting the supply of human resources Discovering potential job candidates for a particular position Making a hire or no hire decisions Recruitment It is the process of attracting individuals on a timely basis, in sufficient numbers and with appropriate qualifications, and encouraging them to apply for jobs with an organization. page #73 Question No: 18 ( Marks: 1 ) - Please choose one Which of the following refers to the management's perception of degree to which the prospective employee will fit in with the firm's culture or value system? Work proficiency Personal inclination Organizational fit Academic achievement Organizational fit: A hiring criterion that is not prominently mentioned in the literature is organizational fit. Organizational fit is ill-defined but refers to management s perception of the degree to which the prospective employee will fit in with, for example, the firm s culture or value system. Question No: 19 ( Marks: 1 ) - Please choose one Which of the following test indicates the person s inclination towards a particular occupation that provides satisfaction to that individual? Vocational interest test Cognitive aptitude test Personality test Psychomotor abilities test Vocational Interest Tests It indicates the occupation in which a person is most interested and is most likely to receive satisfaction. page # 84 Question No: 20 ( Marks: 1 ) - Please choose one Non-Muslims are not allowed to enter the territory of Mekkah & Madina, due to this restriction, McDonalds made local hiring for its subsidiaries in these regions. Which hiring approach they have adopted in response to this limitation? Parent-country national Host-country national Third-country national Headquarter national Parent-Country Nationals Parent country nationals are residents of home country page # 89. Question No: 21 ( Marks: 1 ) - Please choose one HRM is said to be effective when is achieved.

16 Minimization of wastage Cohesive work environment Customer satisfaction Large market share Question No: 22 ( Marks: 1 ) - Please choose one The mental process to interpret environment as per one's own understanding is known as: Perception Personality Attitude Ability Perceptions: We use the mental process of perception to pay attention selectively to some stimuli and cues in our environment. page # 19 Question No: 23 ( Marks: 1 ) - Please choose one Mr. Ahmed was working as a computer operator, but he was unable to work in Ms Excel with the required speed. Due to this reason management has forcefully retired him & appointed a new person to replace him, the company is said to be indulged in: Rightsizing Affirmative action Downsizing Discrimination Downsizing Periodic reductions in a company's work force to improve its bottom line-often called downsizing-are becoming standard business practice, even among firms that were once legendary for their "no layoff' policies, such as AT&T, IBM, Kodak, and Xerox. In addition to fostering a lack of emotional commitment, transient employment relationships create a new set of challenges for firms and people competing in the labor market, as well as for government agencies that must deal with the social problems associated with employment insecurity (including loss of health insurance and mental illness) page #35 Question No: 24 ( Marks: 1 ) - Please choose one 'Job description' provides which of the following information? Defined job activities & responsibilities Set of KSA required to perform a job Level of experience mandatory for a particular job Individual s general attitude that affects the job performance Job Description A job description is a written statement of what the jobholder actually does, how he or she does it, and under what conditions the job is performed. page #68 Question No: 25 ( Marks: 1 ) - Please choose one Which of the following management function is being performed by the HR manager when he/she reports on successful cost control with a new health care package? Planning Organizing Leading

17 Controlling Planning is specifying the goals to be achieved and deciding in advance the appropriate actions taken to achieve those goals. Planning activities include analyzing current situations, anticipating the future, determining objectives, deciding what types of activities the company will engage in, choosing corporate and business strategies, and determining the resources needed to achieve the organization's goals page #7 Question No: 26 ( Marks: 1 ) - Please choose one What attributes employers need to develop for effectively managing diverse workforce? Acceptance Open mindedness Cultural awareness All of the given options Question No: 27 ( Marks: 1 ) - Please choose one Which of the following is considered as a negative attribute of globalization for employees in the developed country? Reduction in job security Promotion of free trade Increase in competition Increase in information flow Question No: 28 ( Marks: 1 ) - Please choose one Which of the following statement is true regarding employee involvement concept in todays organizations? Managers should set targets and spelled out to each employees Employees feel more secure when they know the boss is incharge Employee involvement enhances productivity but decreases innovative ideas Participative management gives employees more control over day to day job activities Question No: 29 ( Marks: 1 ) - Please choose one Which job analysis method is recommended for jobs like janitors, assembly line workers and accounting clerks? Observation Log/diary Structured questionnaire Technical conference Structured or unstructured questionnaires may be used to obtain job analysis information page #69 Question No: 30 ( Marks: 1 ) - Please choose one Which of the following selection technique would require the applicant for the position of cashier at South Leasing Corporation to make computation on calculator? Work sampling In basket simulation Business game Aptitude test

18 Question No: 31 ( Marks: 1 ) - Please choose one In practice, organizations use interviews to Determine applicant-organization fit Assess only an applicant s confidence level Manipulate an applicant s image of the company Assess a candidate s credit history Question No: 32 ( Marks: 1 ) - Please choose one All of the following are disadvantages of hiring host country nationals. EXCEPT There might be delay in control and coordination of headquarters It limits opportunities for parent country nationals to gain overseas experience Not required to fulfill requirements such as visa and work permit None of the given option Host-Country Nationals PAGE 89 Host country national are residents of the host country. Disadvantages Control and Coordination of headquarters may be impeded. Hiring HCN s limits opportunities for PCN s to gain overseas experience. Question No: 33 ( Marks: 1 ) - Please choose one Who is responsible for orienting the new employees in large organizations? Board of governers share the disciplinary actions Human resource department explain overall organizational policies and employee benefits Entry-level employees are responsible to introduce with the organizational vision, mission, rules and regulations New employee is on his own responsible to familiarize with office environment Question No: 34 ( Marks: 1 ) - Please choose one Mostly the content of employee handbooks include(s): Welcome note Introduction of organization Rules and procedures All of the given option Question No: 1 ( Marks: 1 ) - Please choose one HRIS helps managers to perform which of the following functions more effectively & systematically? Controlling functions Planning functions Human resource functions PAGE 66 Management functions Human Resource Information System: HRISs are systems used to collect, record, and store, analyze, and retrieve data concerning an organization's human resources. Page #65 Question No: 2 ( Marks: 1 ) - Please choose one Technically HRIS is a/an: System software System hardware Database system

19 Operating system HRIS Applications A computerized HRIS contains hardware and software applications that work together to help managers make HR decisions page 64 Question No: 3 ( Marks: 1 ) - Please choose one HRIS is used to facilitate the decisions related to: Overall organization Employment planning Sales forecasting Resource allocation Question No: 4 ( Marks: 1 ) - Please choose one The major concern of the organizations during 1990s was: Productivity Efficiency Quality All of the given options Question No: 5 ( Marks: 1 ) - Please choose one Which of the following is NOT a method of an external recruitment? Job advertisements Job postings Internship programs Job fairs EXTERNAL RECRUITMENT METHODS PAGE 78 a. A.Advertising b. b. Employment Agencies c. c. Recruiters d. d. Special Events e. e. Internships f. f. Executive Search Firms g. g. Professional Associations h. h. Unsolicited Walk-In Applicants Question No: 6 ( Marks: 1 ) - Please choose one Controlling involves all EXCEPT: Goal attainment Corrective measures Standards achievement Employees motivation Question No: 7 ( Marks: 1 ) - Please choose one Controlling is mandatory to: Small & medium enterprises Private organizations All of the given options Large organizations Question No: 8 ( Marks: 1 ) - Please choose one Effectiveness is the degree to which organizations products/services respond to:

20 All of the given options Customer satisfaction Environmental needs Quality standard Effectiveness is the degree to which the organizations output correspond to the need and wants of the external environment that include customers suppliers competitors and regulatory agencies page #8. Question No: 9 ( Marks: 1 ) - Please choose one Unofficial part of an organization formed on the basis of common interests is known as: Formal organization Informal organization Bureaucratic organization Virtual organization Question No: 10 ( Marks: 1 ) - Please choose one According to Hawthorne Studies, which of the following work group influenced productivity & employees' behavior? Formal Informal Reserved Ceremonial Question No: 11 ( Marks: 1 ) - Please choose one Which of the following is categorized as the authority to give orders to subordinates? Functional Staff Operational Line PAGE 51 Line Authority Line authority entitles a manager to direct the work of an employee. It is the employer employee authority relationship that extends from top to bottom. A line manager directs the work of employees and makes certain decisions without consulting anyone. page 50 Question No: 12 ( Marks: 1 ) - Please choose one Which one of the following is NOT the benefit of making teams? Every member is mutually accountable within a team Teams enable organizations to better utilize employees' talents Teams create trust and a collaborative culture Teams always perform better than individuals in all situations Question No: 13 ( Marks: 1 ) - Please choose one The process of pursuing an inclusive culture where newcomers feel welcomed by existing employees and everyone sees the value of his or her job, is termed as: Management of uniformity Variety management Managing stereotypes Diversity management

21 Diversity Management : We can define the workforce diversity management as set of activities involved in integrating diverse employees into the work force and using their diversity to the firm s competitive advantage Question No: 14 ( Marks: 1 ) - Please choose one How often HR planning process is implemented within an organization? Continuously Annually Bi-annually Quarterly Question No: 15 ( Marks: 1 ) - Please choose one As an HR manager you are going to conduct job analysis, which one of the following factor you should consider for its effectiveness? Ensure top management support Use a single source of information Conduct analysis for multiple jobs at once Review existing job documents Question No: 16 ( Marks: 1 ) - Please choose one Which of the following skills are required most by the Top-level managers? Technical skills Interpersonal skills Conceptual skills All of the given options Conceptual Skills Conceptual skills include the ability to think and to conceptualize about abstract and complex situations, Top mangers/ceo needs this type of skill the most. page 9 Question No: 17 ( Marks: 1 ) - Please choose one Individual's behavior comprises of: Heritage Perception Emotions All of the given options Question No: 18 ( Marks: 1 ) - Please choose one Organizations started giving more focus on the quality of work life (QWL) during: Question No: 19 ( Marks: 1 ) - Please choose one Which of the following force makes an individual eligible to make decisions, give orders & directing work activities of others? Power Influence Authority Command

22 Authority Authority is the right to make decisions, to direct the work of others, and to give orders. Authority refers to the rights inherent in a managerial position to give orders and expect the orders to be obeyed. page 50 Question No: 20 ( Marks: 1 ) - Please choose one Which of the following information is NOT collected through observation method while conducting job analysis? Who is monitoring the task? What task has done? How task has done? How long a task has taken to complete? Questions Job Analysis What physical and mental tasks does the worker accomplish? When does the job have to be completed? Where is the job to be accomplished? How does the worker do the job? Why is the job done? What qualifications are needed to perform the job? page67 Question No: 21 ( Marks: 1 ) - Please choose one Which of the following is a goal-directed summary of a person's experience, education and training developed for use in the selection process? Curriculum vitae Educational record Career goal Interview questioning Question No: 22 ( Marks: 1 ) - Please choose one Which of the following test can best evaluate the routine production activities of job that require coordination & physical strength? Cognitive aptitude test Job knowledge test Vocational interest test Psychomotor abilities test Psychomotor Abilities Tests This type of test is used to measure strength, coordination, and dexterity. It is feasible to measure many abilities that are involved in many routine production jobs and some office jobs. Question No: 23 ( Marks: 1 ) - Please choose one is an attribute of work teams which results in a level of performance that is greater than the sum of the individual inputs. Synergy Enthusiasm Energy Initiative Synergy

23 Systems theory also popularized the concept of synergy, which states that the whole is greater than the sum of its parts. page 13 A horizontal extension of the object to increase task variety is called: Job evaluation. Job enrichment Job enlargement. Job rotation Job enlargement Job enlargement assigns workers to additional same-level tasks to increase the number of tasks they have to perform Question No: 25 ( Marks: 1 ) - Please choose one Which of the following is the main focus of Organizational Behavior? Society Stockholders People at work Union Organizational Behavior: OB is concerned specifically with the actions of people at work page 20 Question No: 26 ( Marks: 1 ) - Please choose one Decentralization offers several benefits to the organizations. Which one of the following is/are considered benefit(s) of decentralization? Increased work schedule flexibility Increased pool of skilled workers Increased employees participation All of the given options Question No: 27 ( Marks: 1 ) - Please choose one Entrepreneurs are said to perform the: Interpersonal role Informational role Supportive role Decisional role Decisional roles Entrepreneur managers initiate and oversee new projects that will improve their organization s performance Disturbance handlers take corrective action in response to unforeseen problems Resource allocators responsible for allocating human, physical, and monetary resources Negotiator role discuss issues and bargain with other units to gain advantages for their own unit Question No: 28 ( Marks: 1 ) - Please choose one Which of the following department is responsible for handling safety & health issues of employees? Which of the following department is responsible for handling safety & health issues of employees? HR department

24 Procurement department Finance department Marketing department Question No: 29 ( Marks: 1 ) - Please choose one Impact of individuals' behavior within an organization is studied under: tional culture Organizational behavior Organizational Behavior Organizational behavior (OB) is a field of study that investigates the impact that individuals, groups, and structure have on behavior within an organization, and then applies that knowledge to make organizations work more effectively. page 16 Question No: 30 ( Marks: 1 ) - Please choose one Read carefully the following section of job advertisement. ü Management, both technical & administrative affairs. ü Promotion of marine R&D activities for the purpose of protection/preservation of marine environment. ü Exploration & management of marine research & development within the marine zone of Pakistan". This section of job advertisement represents which of the following term? Job analysis Job description Job specification Job summary Job Summary Describe the general nature of the job, and includes only its major functions or activities. Question No: 31 ( Marks: 1 ) - Please choose one Which of the following component of attitude represents a person s opinions, knowledge, and information? Affective component Cognitive component Behavioral component Objective component Cognitive component: The cognitive component consists of a person s beliefs, opinions, knowledge, and information held by a person. page 20 Question No: 32 ( Marks: 1 ) - Please choose one The three most important job-related attitudes are: Job involvement, organizational commitment and job enrichment Job satisfaction, job orientation and organizational commitment Job satisfaction, job involvement and organizational commitment Job satisfaction, job enlargement and organizational behavior

25 Question No: 33 ( Marks: 1 ) - Please choose one The number of people hired for a particular job compared to the number of individuals in the applicant pool is often expressed as: Application ratio Recruitment ratio Selection ratio PAGE 81 Employment ratio Applicant Pool The number of people hired for a particular job compared to the individuals in the applicant pool is often expressed as a selection ratio page 80 Question No: 34 ( Marks: 1 ) - Please choose one Which of the following test indicates the person s inclination towards a particular occupation that provides satisfaction to that individual? Vocational interest test Cognitive aptitude test Personality test Psychomotor abilities test Vocational Interest Tests It indicates the occupation in which a person is most interested and is most likely to receive satisfaction. page 84 Question No: 1 ( Marks: 1 ) - Please choose one Organizational Behavior is a study of investigating the impact of: Employees' behavior in an organization Societal behavior on an organization Country's culture on an organization Country's economy on an organization Organizational Behavior Organizational behavior (OB) is a field of study that investigates the impact that individuals, groups, and structure have on behavior within an organization, and then applies that knowledge to make organizations work more effectively page 16. Question No: 2 ( Marks: 1 ) - Please choose one With the emergence of Information Technology (IT), organizations are needed to perform which of the following activity in response to this new technological trend? Job evaluation Job specification Job description Job analysis Job specification A job specification is a document containing the minimum acceptable qualifications that a person should possess in order to perform a particular job. Items typically included in the job specification are educational requirements, experience, personality traits, and physical abilities.

26 Question No: 3 ( Marks: 1 ) - Please choose one Which of the following is said to be the main focus of Organization Behavior? How to become more effective in society How to best utilize human resource How to become environmental friendly How to become a market leader Organizational Behavior Organizational behavior (OB) is a field of study that investigates the impact that individuals, groups, and structure have on behavior within an organization, and then applies that knowledge to make organizations work more effectively. Question No: 4 ( Marks: 1 ) - Please choose one 'Job specification' is said to be an outcome of which of the given term? Job analysis Job title Job evaluation Job worth Job analysis outcomes a. Job description b. Job specification c. Job evaluation page 68 Question No: 5 ( Marks: 1 ) - Please choose one Jobs are compensated on the basis of: Job analysis Job specification Job worth Job description Question No: 6 ( Marks: 1 ) - Please choose one Technically HRIS is a/an: System software System hardware Database system Operating system HRIS Applications A computerized HRIS contains hardware and software applications that work together to help managers make HR decisions Question No: 7 ( Marks: 1 ) - Please choose one HRIS is used to facilitate the decisions related to: Overall organization Employment planning Sales forecasting Resource allocation Question No: 8 ( Marks: 1 ) - Please choose one As a result of which of the following activity, HRIS is gaining popularity day by day? Generating organizational reports Managing resources effectively

27 Retrieving timely information Handling bundles of data Human Resource Information System: HRISs are systems used to collect, record, and store, analyze, and retrieve data concerning an organization's human resources Question No: 9 ( Marks: 1 ) - Please choose one HR department maintains records. Employee Sales Production Inventory The role of HR Department in employee separations and outplacement Question No: 10 ( Marks: 1 ) - Please choose one Why organizational goals should be measurable? Ensure goal ambiguity Ensure goal attainment Put high effort Encourage employee participation Question No: 11 ( Marks: 1 ) - Please choose one is the main source of innovations. Upgraded technology Human mind Competitors' pressure Research & Development Question No: 12 ( Marks: 1 ) - Please choose one Which of the following emerged when individuals realized the strength they could gain by joining together to negotiate with employers? Trade unions Human relation movement Employment legislations None of the given options Question No: 13 ( Marks: 1 ) - Please choose one Who is responsible to take corrective actions in response to unforeseen problems? Liaison Disturbance-handler PAGE 12 Figurehead Spokesperson Disturbance handlers Take corrective action in response to unforeseen problems. Page 11 Question No: 14 ( Marks: 1 ) - Please choose one Which of the following role a manager performs as a Resource allocator? Interpersonal role Decisional role Informational role Supportive role

28 Question No: 15 ( Marks: 1 ) - Please choose one Under which of the following role, manager discusses issues and bargains with other units to gain advantages for their own unit? Negotiator Spokesperson Disseminator Entrepreneur Negotiator role Discuss issues and bargain with other units to gain advantages for their own unit. Question No: 16 ( Marks: 1 ) - Please choose one Organization is said to be an open system, because: It operates within an environment It operates in isolation Its activities are random Its activities are independent All organizations are open systems, dependent on inputs from the outside world page 13 Question No: 17 ( Marks: 1 ) - Please choose one Which of the following approach emphasizes the effect of psychological & social factors on employees performance? Scientific approach Rational approach Human relations approach Systematic approach Question No: 18 ( Marks: 1 ) - Please choose one How often HR planning process is implemented within an organization? Continuously Annually Bi-annually Quarterly Question No: 19 ( Marks: 1 ) - Please choose one The best hiring occurs when the goals of which of the following should consistent to each other? HR managers, Finance managers Head office, Branch Organization, Individual Lower managers, Top managers Question No: 20 ( Marks: 1 ) - Please choose one Why organizations provide attractive salaries, fringe benefits, career development opportunities and respect to their employees? To retain valuable human resource To be the market leader in the future To attract more and more people To enforce government regulations Question No: 21 ( Marks: 1 ) - Please choose one An organization posts advertisement in the news paper as: Approximate Gross salary is Rs. 24,000/ per month. In addition to above salary

29 the candidate on appointment will also be entitled for other attractive benefits/facilities like pick and drop, indoor medical facility, housing subsidy etc. This represents: The organization s policy for attracting more potential candidates The organization is creating its positive image in the market The organization is clearly defining the job position The organization s policy to retain valuable employees Question No: 22 ( Marks: 1 ) - Please choose one A test conducted to ensure the biological fitness of an individual by identifying the presence of any inherited diseases like diabetese, heart diseases, neurological disorders etc, is termed as: Hereditary testing Gene testing Instinct testing Genetic testing Question No: 23 ( Marks: 1 ) - Please choose one A practice used by different companies to reduce costs by transferring portions of work to outside provider rather than completing it internally is termed as: Planning Decentralization Restructuring Outsourcing Question No: 24 ( Marks: 1 ) - Please choose one People within a group who initiate the work, give new ideas and also collect information about the task, are actually performing: Information collector roles Task oriented roles Relationship oriented roles Individual roles Task-oriented roles Initiator-Contributors Information seekers/providers page23 Question No: 25 ( Marks: 1 ) - Please choose one Organizations started emphasizing on making rules and regulations during: Mechanistic period Legalistic period Catalytic period Strategic period Question No: 26 ( Marks: 1 ) - Please choose one 'Career counseling' is part of which of the following functions of HRM? Compensation & benefits Planning & selection Training & development Maintainence of HRIS Training & Development:

30 Training typically focuses on providing employees with specific skills or helping them to correct deficiencies in their performance. In contrast, development is an effort to provide employees with the abilities that the organization will need in the future. page 102 Question No: 27 ( Marks: 1 ) - Please choose one Which of the following force makes an individual eligible to make decisions, give orders & directing work activities of others? Power Influence Authority Command Authority Power vested in a particular position. Question No: 28 ( Marks: 1 ) - Please choose one SWOT Analysis is a tool for: Determining the mission Dividing missons into goals Scanning the environment Monitoring frequent performances Question No: 29 ( Marks: 1 ) - Please choose one What comes prior to environmental scanning of an organization? Determining organizational mission Monitoring the action plans Developing budgets for plans None of the given options Question No: 30 ( Marks: 1 ) - Please choose one What measure should be needed to ensure effective recruitment? Keep pool of large size to get best out of it Address personnel needs of applicants Meet economies of scale for an organization Clearly understand organizational goals Question No: 31 ( Marks: 1 ) - Please choose one Which of the following is a process of attracting individuals on timely basis, in sufficient numbers and with appropriate qualifications, to apply for jobs with an organization? Selection Recruitment Staffing Enrollment Recruitment It is the process of attracting individuals on a timely basis, in sufficient numbers and with appropriate qualifications, and encouraging them to apply for jobs with an organization. Question No: 32 ( Marks: 1 ) - Please choose one The extent to which an employment selection test provides consistent results is

31 known as: Reliability Dependability Consistency Trustworthiness Reliability: The extent to which a selection test provides consistent results. If a test has low reliability, its validity as a predictor will also be low. To validate reliability, a test must be verified. Question No: 33 ( Marks: 1 ) - Please choose one Which of the following test can best evaluate the routine production activities of job that require coordination & physical strength? Cognitive aptitude test Job knowledge test Vocational interest test Psychomotor abilities test Question No: 34 ( Marks: 1 ) - Please choose one Which of the following test indicates the person s inclination towards a particular occupation that provides satisfaction to that individual? Vocational interest test PAGE 85 Cognitive aptitude test Personality test Psychomotor abilities test Vocational Interest Tests It indicates the occupation in which a person is most interested and is most likely to receive satisfaction. Question No: 35 ( Marks: 1 ) - Please choose one Which of the following source can be used to ensure the authentication of the information provided by the job applicant? Reference check Criminal record Application form Credit history Question No: 36 ( Marks: 1 ) - Please choose one Background investigations and reference checks are considered to verify candidate s. Age Marital status Credentials Gender Question No: 37 ( Marks: 1 ) - Please choose one Non-Muslims are not allowed to enter the territory of Mekkah & Madina, due to this restriction, McDonalds made local hiring for its subsidiaries in these regions. Which hiring approach they have adopted in response to this limitation? Parent-country national Host-country national

32 Third-country national Headquarter national Parent-Country Nationals Parent country nationals are residents of home country. Question No: 38 ( Marks: 1 ) - Please choose one Decision regarding the delivery medium for training is made prior to which of the following step? Evaluating the training program Designing the contents of training to be delivered Identifying whether the training is required or not Conducting need assessment to identify issues Question No: 39 ( Marks: 1 ) - Please choose one HRM is said to be effective when is achieved. Minimization of wastage Cohesive work environment Customer satisfaction Large market share Question No: 40 ( Marks: 1 ) - Please choose one "Effectiveness" is represented by: Doing things before time Doing right things right Doing things in minimum time Doing things with minimum resources Question No: 1 ( Marks: 1 ) - Please choose one The re-arrangement of organizational structure & change in organizational culture is accomplished during: Task analysis Organizational analysis Person analysis Management analysis Question No: 2 ( Marks: 1 ) - Please choose one Decision regarding the delivery medium for training is made prior to which of the following step? Evaluating the training program Designing the contents of training to be delivered Identifying whether the training is required or not Conducting need assessment to identify issues Question No: 3 ( Marks: 1 ) - Please choose one Organization, where employees are provided with the opportunity to learn on continuous basis is known as: Formal Informal Bureaucratic Learning Learning

33 Learning is a relatively permanent change in behavior that results from direct or indirect experience. Question No: 4 ( Marks: 1 ) - Please choose one Which of the following statement defines 'Socialization'? The formation of an attachment bond between an infant and its career The tendency of social theorists to explain everything in terms of social causes The process of becoming part of a society by learning its norms and values The historical process by which societies change from traditional to modern ones Socialization: Teaching the corporate culture and philosophies about how to do business In order to reduce the anxiety that new employees may experience, attempts should be made to integrate the person into the informal organization. Question No: 5 ( Marks: 1 ) - Please choose one The screening used to reduce absenteeism on the basis of medical problems and to establish a baseline for future health insurance claims, is: Physical examination Personality test Polygraph test Substance abuse Substance Abuse Screening Because drug abuse is a serious problem for employers, it is common practice for most employers to conduct drug screening just before employees are formally hired. Question No: 6 ( Marks: 1 ) - Please choose one In order to appoint a lecturer for management, the senior faculty asked Mr. Ali to deliver a sample lecture to one of the MBA batch. The evaluation form is provided to students to grade Mr. Ali as a competent teacher in terms of his communication & convincing abilities. What type of test is said to be conducted for the evaluation of Mr. Ali? Reliable test Content-valid test Face-valid test Construct-valid test Question No: 7 ( Marks: 1 ) - Please choose one What measure should be needed to ensure effective recruitment? Keep pool of large size to get best out of it Address personnel needs of applicants Meet economies of scale for an organization Clearly understand organizational goals Question No: 8 ( Marks: 1 ) - Please choose one Which of the following identifies the minimum acceptable qualification that the incumbent must possess to perform a particular job successfully? Job analysis Job specification Job description Job evaluation Job specification

34 A job specification is a document containing the minimum acceptable qualifications that a person should possess in order to perform a particular job. Items typically included in the job specification are educational requirements, experience, personality traits, and physical abilities. Question No: 9 ( Marks: 1 ) - Please choose one SWOT Analysis is a tool for: Determining the mission Dividing missions into goals Scanning the environment Monitoring frequent performances SWOT analysis through this process organizations identify different opportunities available in the market and the threats that can be faced by the organization, and the weaknesses and strengths possessed by organizations are also measured and identified through this process. Question No: 10 ( Marks: 1 ) - Please choose one People within a group who initiate the work, give new ideas and also collect information about the task, are actually performing: Information collector roles Task oriented roles Relationship oriented roles Individual roles Task-oriented roles Initiator-Contributors Information seekers/providers page 23 Question No: 11 ( Marks: 1 ) - Please choose one Individual's behavior comprises of: Heritage Perception Emotions All of the given options Question No: 12 ( Marks: 1 ) - Please choose one Which of the following term is used to study the collective behavior of individuals within an organization? Organizational culture Organizational norms Organizational behavior Organizational rules Organizational Behavior Organizational behavior (OB) is a field of study that investigates the impact that individuals, groups, and structure have on behavior within an organization, and then applies that knowledge to make organizations work more effectively. page 16 Question No: 13 ( Marks: 1 ) - Please choose one Which of the following skills are required most by the Top-level managers? Technical skills Interpersonal skills

35 Conceptual skills All of the given options Conceptual Skills Conceptual skills include the ability to think and to conceptualize about abstract and complex situations, Top mangers/ceo needs this type of skill the most page 9. Question No: 14 ( Marks: 1 ) - Please choose one Which of the following department of an organization perform the managerial function of matching organizational needs with the skills & abilities of the employees? Finance department Marketing department Production department Human Resource department Question No: 15 ( Marks: 1 ) - Please choose one A practice used by different companies to reduce costs by transferring portions of work to outside provider rather than completing it internally is termed as: Planning Decentralization Restructuring Outsourcing Outsourcing Out sourcing is the process of transferring responsibility for an area of service and its objectives to an external service provider instead of internal employee. Question No: 16 ( Marks: 1 ) - Please choose one Which of the following aspect should be considered during task analysis, before conducting the training in an organization? Individuals who require training Shortcomings in existing technology Ineffective feedback system of organization Areas where training is required Question No: 17 ( Marks: 1 ) - Please choose one As an HR manager you have collected and reviewed the information\data related to a particular job, while conducting the job analysis. What will be your next step in this situation? Maintaining and updating the jobs Identify objectives of job analysis Identify the job to be analyzed Draft job description & job specification Question No: 18 ( Marks: 1 ) - Please choose one Which of the following step is MOST important in creating job-fit? An effective selection process Promotion and transfer of existing employees Training of employees Competitive compensation packages Question No: 19 ( Marks: 1 ) - Please choose one Members of an effective team should be more: