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Terms in this set (10)
Which stage in a work-unit activity analysis focuses on the product, information, or service provided?
A) Raw inputs
B) Equipment
C) Output
D) Activity
E) Human resource input
C) Output
Which of the following led to problems for
McDonald when it began offering the McWrap product?
A) Poor quality inputs
B) Complex work processes
C) Outdated equipment
D) Low task interdependence
E) Low outcome interdependence
B) Complex work processes
Which of the following is likely to happen when a private equity group hires an efficiency expert?
A) Overburdening people by removing machines
B) Modifying production processes to
support excess inventories
C) Increasing the number of employees involved in a particular task
D) Limiting procedures that streamline operations
E) Decreasing movements that create no value
E) Decreasing movements that create no value
Jemma reviews job applicants and screens their applications into thee piles: highly qualified, qualified, and not qualified. She then lets the hiring manager see those who
are highly qualified and qualified. This is part of
A) career planning.
B) human resource planning.
C) training.
D) selection.
E) job evaluation.
D) selection.
Which of the following includes a list of the tasks, duties, and responsibilities that a job entails?
A) Job specification
B) Job description
C) Job standardization
D) Job satisfaction
E) Job evaluation
B) Job description
Which of the following was replaced by the Occupational Information Network (O*NET)?
A) Position Analysis Questionnaire
B) General Aptitude Test Battery
C) Dictionary of Occupational Titles
D) Workforce Learning Link
E) Work Profiling System
C) Dictionary of Occupational Titles
Which of the following is the process
of defining the way work will be performed and the tasks that will be required in a given job?
A) Job specification
B) Job evaluation
C) Job performance
D) Job design
E) Job satisfaction
D) Job design
Katerina is looking for a job that will be quick to learn and not require a lot of thinking, so she can earn money and still focus on earning her degree. She is looking for a job that follows the
________ approach.
A) motivational
B) mechanistic
C) biological
D) perceptual-motor
E) ergonomic
B) mechanistic
Which of the following approaches to job design identifies the "one best way" to perform a job?
A) Motivational approach
B) Scientific management approach
C) Biological approach
D) Perceptual-motor approach
E) Cognitive task analysis approach
B) Scientific management approach
Huan, a manager, decides to design jobs based on the principles of the motivational approach. If he does not balance them with some traits of the mechanistic approach, he will see minimal impact on
A) job satisfaction.
B) employee engagement.
C) production.
D) employee retention.
E) leadership skills of employees.
C) production.
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