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Which of the following statements is an example of understatement? (ch 7)
a. "It was so cold that I thought I was going to freeze to death on the spot."
c. "Mike always shows up late to work."
d. "Gina was having a shouting match with Lucy."
b. "The hurricane brought a few breezes to the city."
- This is an example of an understatement because it downplays the intensity of the hurricane.
Culture is learned through all of the following EXCEPT... (ch 7)
a. biology.
b. life experience.
c. communication.
d. education.
a. biology.
- Although you're born with a certain ethnicity, culture is learned over time and isn't necessarily something you're born with.
Which of the following examples best illustrates how to address cultural differences? (ch 7)
a. Moving to a neighborhood where multiple cultural groups live
b. Learning more about your own culture
c. Pointing out cultural differences
d. Asking a friend questions about his culture and its traditions
d. Asking a friend questions about his culture and its traditions
- Learning about other cultures is a good way to address and respect cultural differences.
Which of the following is the BEST example of an ingroup? (ch 7)
a. Your gender
b. Your country
c. Your generation
d. Your family
d. Your family
- Ingroups are groups with which we identify and to which we feel we belong.
Social identity theory helps explain how... (ch 7)
a. our identity
influences our communication.
b. our gender influences our communication.
c. our culture influences our communication.
d. our group memberships influence our communication.
d. our group memberships influence our communication.
- Social identity theory explains how we divide ourselves into "us" and "them" on the basis of our affiliations with various co-cultures.
Suki is Japanese and lives in Tokyo with her family. Considering that Japan is a collectivist culture, Suki is likely to do which of the following when using social networking sites? (ch 7)
a. Express her personal opinions about the prime minister's latest policy
b. Compliment her friends on their recent accomplishments
c. Announce her latest personal achievement
d. Share photos of herself alone
b. Compliment her friends on their recent accomplishments
- Individuals from collectivist cultures such as Suki, who is Japanese, tend to consider the good of the group when they post online and are careful not to offend anyone.
Which of the following mediated interactions might help someone learn about another culture? (ch 7)
a. Making a phone call to a long-lost friend
b. Using Facebook to connect with family
c. Participating in online gaming with people from around the world
d. Taking an online course
offered by your university
c. Participating in online gaming with people from around the world
- This mediated communication would allow you to interact with people from other cultures.
Which of the following is true of people from low power distance cultures?
a. People from low power distance cultures are less likely to take action on their own behalf.
b. People from low power distance cultures
are more likely to challenge the status quo.
c. People from low power distance cultures are more likely to feel anxiety when speaking to someone of a higher status.
d. People from low power distance cultures are more likely to treat time as a limited resource.
b. People from low power distance cultures are more likely to challenge the status quo.
-
Which of the following cultural characteristics relates most to attitudes about the future? (ch 7)
a. Power distance
b. Individualism versus collectivism
c. High and low context
d. Uncertainty avoidance
d. Uncertainty avoidance
-
Janelle learns that she needs to work the same weekend that she has planned a surprise party for her parents' 50th wedding anniversary in Boston. She is overwhelmed that she needs to change the date of the party and immediately begins notifying friends and family who had planned to attend. Considering that time orientation varies across cultures, which of the following guests is LEAST likely to be upset about this last-minute change? (ch 7)
a. Her uncle from New York
b. Her mother's best friend from Canada
c. Her cousin from Peru
d. Her boyfriend from Boston
c. Her cousin from Peru
-Peru is a polychronic culture, so Peruvians tend to be less concerned about schedules and more concerned about harmonious interactions with others.
The defining characteristic of masculine cultures is that they place the greatest value on... (ch 7)
a. relationships and quality of life.
b. social support.
c. being members of the group.
d. achievement and competitiveness.
d. achievement and competitiveness.
-Masculine cultures tend to value achievement, assertiveness, ambition, and competitiveness
Which of the following is an example of a generation? (ch 7)
a. Women living in the same neighborhood of Brooklyn
b. People speaking a dialect of a particular language
c. Girls born in the early 1980s
d. Foreign exchange students studying at an American university
c. Girls born in the early 1980s
-Girls born in the early 1980s are an example of a generation because they make up a group of people who were born in a specific time frame
Our worldview affects... (ch 7)
a. only how we communicate nonverbally.
b. only which topics we discuss.
c. only the way we perceive others' communication.
d. which topics we discuss, how we communicate nonverbally, and the way we perceive others' communication.
d. which topics we discuss, how we communicate nonverbally, and the way we perceive others' communication.
- Our worldview affects the topics we discuss in personal and professional settings and how we express ourselves nonverbally. It also affects the way we perceive others' communication.
Gender refers to... (ch 7)
a. the degree to which cultures accept the division of power among individuals.
b. the behavioral and cultural traits assigned to one's sex.
c. a group
whose members have distinct characteristics or attitudes that unify them and distinguish them from the general culture.
d. a group of people who were born in a specific time frame.
b. the behavioral and cultural traits assigned to one's sex
-Gender refers to the behavioral and cultural traits assigned to one's sex.
Which of the following is an example of a high-context culture? (ch 7)
a.
China
b. Canada
c. Australia
d. United States
a. China
- The United States is an example of a low-context culture, and China is an example of a high-context culture
Intergroup communication is... (ch 7)
a. the framework through which you interpret the world and the people in it.
b. the communication between people from different cultures who have different worldviews.
c. our personal
identity and social identity.
d. a branch of communication that focuses on how communication within and between groups affects relationships.
d. a branch of communication that focuses on how communication within and between groups affects relationships.
- Intergroup communication is a branch of communication that focuses on how communication within and between groups affects relationships.
Which of the following meets the definition of a culture? (ch 7)
a. Behavior in a workplace
b. Behavior within a large family
c. A person's location
d. A person's hair color
a. Behavior in a workplace
- Culture is a learned system of thought and behavior that belongs to and typifies a relatively large group of people at a workplace, in a region of the world, or within smaller communities. Behavior within a large family, for example, might be influenced by the family's culture, but their behavior isn't in and of itself a culture.
Understatement is... (ch 7)
a. vivid, colorful language with great emotional intensity.
b. language that downplays the emotional intensity or importance of events.
c. the degree to which cultures accept the division of power among individuals.
d. the way cultures communicate about and with time.
b. language that downplays the emotional intensity or importance of events.
- Understatement is language that downplays the emotional intensity or importance of events, often with euphemisms.
Peyton is struggling to make things work with Heidi, his new lab partner, who has just moved to the United States from Germany. Whenever Peyton asks Heidi to complete part of an assignment, she says yes but then fails to do it. In which of the following is Peyton addressing intercultural communication? (ch 7)
a. Peyton thinks Heidi may not understand English very well.
b. Peyton assumes that Heidi doesn't care whether they do well on their lab assignments.
c. Peyton begins to think that all the things he's heard about women being more organized than men are untrue.
d. Peyton wonders whether his cultural differences with Heidi are affecting their communication.
d. Peyton wonders whether his cultural differences with Heidi are affecting their communication.
- This is an example of addressing intercultural misunderstanding because Peyton is seeking to understand the larger forces, such as cultural differences, that may be affecting their ability to communicate effectively. Peyton is beginning to think about culture in relation to his communication with Heidi but sees her incompetence as the cause of the problem rather than considering more possibilities, such as a language barrier.
Which of the following statements is TRUE about how the value of emotional expression differs across cultures? (ch 7)
a. All cultures tend toward understatement.
b. Some cultures associate emotional expression with strength, and some cultures associate it with weakness.
c. Some cultures experience emotion, and some do not.
d. All cultures view emotional expression as chaos.
b. Some cultures associate emotional expression with strength, and some cultures associate it with weakness.
- All people from all cultures share the ability to experience emotion; however, some cultures associate emotional expression with strength, while others associate it with weakness.
Which of the following statements is an example of hyperbole? (ch 7)
a. "Joe will be here at 1 o'clock."
b. "Three people were killed in the car
accident."
c. "I have a million things to do."
d. "I will be two hours late arriving at the party."
c. "I have a million things to do."
- Saying that you have "a million things to do" is an example of hyperbole because it's an exaggeration.
Mina immigrated to the United States with her family from Greece a few years ago. She is often unable to make plans with the new friends she has made because of family obligations and expectations. On the basis of what you know about Mina's high uncertainty avoidance Greek culture, which of the following would she be most likely to do in response to her family's restrictions? (ch 7)
a. Sneak away from her family to be with her friends
b. Follow the rules set by her family
c. Test the limits by breaking a rule
d. Question her parents about why she cannot do something
b. Follow the rules set by her family
- Someone raised in a culture with high uncertainty avoidance believes in the importance of rules and obligations. Mina would be highly unlikely to take a chance such as breaking a rule because her cultural background is based on the importance of rules.
Any job you take in a foreign country will involve some degree of... (ch 7)
a. intercultural sensitivity.
b. intercultural communication.
c. mediated communication.
d.
mobility.
b. intercultural communication.
- Intercultural communication is the communication between people from different cultures who have different worldviews.
Gender is determined by... (ch 7)
a. the way members of a particular culture define notions of masculinity and femininity.
b. the way government policies define notions of masculinity and femininity.
c. the way someone's peers define
notions of masculinity and femininity.
d. the way worldviews define notions of masculinity and femininity.
a. the way members of a particular culture define notions of masculinity and femininity.
- Gender is determined by the ways members of a particular culture define notions of masculinity and femininity.
A person with a polychronic time orientation views time as... (ch 7)
a. something that can
be lost.
b. flexible.
c. something that can be spent.
d. precious.
b. flexible.
- A person with a polychronic time orientation regards time as flexible because he or she considers harmonious interactions with others more important than remaining on a schedule. A person with a monochronic time orientation considers time as something that can be spent.
Which of the following is an example of a polychronic culture? (ch 7)
a. United States
b. Germany
c. India
d. Canada
c. India
- India is a polychronic culture. Indians tend to see time as more flexible than individuals from monochronic cultures.
Which of the following is the BEST example of an intercultural communication issue? (ch 7)
a. Playing an online game with someone from another country
b. Confusion over the meaning of a
word or phrase
c. Understanding French but not being able to speak it
d. Speaking English in another country
b. Confusion over the meaning of a word or phrase
- Intercultural communication issues can include something seemingly small, such as confusion over the meaning of a word or phrase.
What is the purpose of studying intergroup communication? (ch 7)
a. To reduce uncertainty and risk
b.
To understand how communication within and between groups affects our relationships
c. To understand how people from different cultures communicate
d. To understand the part of your self-concept that comes from your group memberships
b. To understand how communication within and between groups affects our relationships
- The field of intergroup communication studies how communication within and between groups affects relationships.
Which of the following is the BEST example of an outgroup? (ch 7)
a. Players on a rival basketball team
b. Your coworkers
c. Your siblings
d. Players on your basketball team
a. Players on a rival basketball team
- Outgroups are the groups we feel we don't belong to and consider "others."
Originally from Australia, Simon has moved to India to take a new job. Knowing that Simon is from a low power distance culture, you can surmise that Simon will... (ch 7)
a. treat his subordinates as equals.
b. treat his new supervisor in a deferential manner.
c. expect special treatment from his staff.
d. easily assimilate into his new culture.
a. treat his subordinates as equals.
- As a native of Australia, Simon comes from a low power distance culture, so he will be more inclined to treat everyone as his equals, including people who work under him in the corporate chain of command.
Which of the following statements about group membership and salience is FALSE? (ch 7)
a. Our group identification and communication shift depending on which group membership is made salient.
b. You may emphasize certain characteristics depending on their salience.
c. Other people treat you on the basis of the groups to which they think you belong.
d. Your
group memberships are all equally salient for you at any given time.
d. Your group memberships are all equally salient for you at any given time.
- Your group memberships aren't all equally salient for you at any given time, and your communication reflects this.
The concept of behavioral flexibility suggests that competent communicators (ch 7)
a. adapt their communication skills to a variety of life
situations.
b. see or hear what they want to see or hear in the communication of assorted group members.
c. use contextual cues to interpret meaning.
d. use very direct language.
a. adapt their communication skills to a variety of life situations.
- The concept of behavioral flexibility suggests that competent communicators adapt their communication skills to a variety of life situations.
A generation is defined as... (ch 7)
a. the degree to which cultures accept the division of power among individuals.
b. a group whose members have distinct characteristics or attitudes that unify them and distinguish them from the general culture.
c. the way that cultures communicate about and with time.
d. a group of people born in a specific time frame.
d. a group of people born in a specific time frame.
- A generation is a group of people who were born in a specific time frame and whose attitudes and behavior were shaped by that time frame's events and social changes.
Spiros recently moved to the United States from Greece, a high uncertainty avoidance culture, to start a new job. Which of the following statements might make him feel LEAST comfortable when meeting his boss for the first time? (ch 7)
a. "Here is a flowchart that shows the chain of command. You report directly to
me."
b. "We strive to be innovators here. Here's the project. Just take the ball and run with it."
c. "I'd like you to accomplish these tasks by this time tomorrow."
d. "We generally have an hour-long department meeting on Tuesday mornings at 10."
b. "We strive to be innovators here. Here's the project. Just take the ball and run with it."
- Coming from a high uncertainty avoidance culture, Spiros would likely find this freedom and lack of structure challenging.
Hyperbole is... (ch 7)
a. the way cultures communicate about and with time.
b. language that downplays the emotional intensity or importance of events.
c. vivid, colorful language with great emotional intensity.
d. the degree to which cultures accept the division of power among individuals.
c. vivid, colorful language with great emotional intensity.
- Hyperbole is vivid, colorful language with great emotional intensity.
Which of the following is an example of a co-culture? (ch 7)
a. The housekeeping staff at a hotel
b. An American teaching English in China
c. A group of Republican students studying at a liberal college
d. A twenty-year-old working at a nursing home
c. A group of Republican students studying at a liberal college
- A group of Republican students studying at a liberal college is most likely an example of a co-culture because it is a smaller group of people within a larger culture, distinguished by their political beliefs from the larger culture.
Feminine, or nurturing, cultures are most concerned with... (ch 7)
a. status.
b. social support between people.
c. personal growth.
d. individuality.
b. social support between people.
- Feminine cultures are concerned with relationships, social support, and quality of life.
A masculine culture would most likely value which of the following? (ch 7)
a. Maintaining close relationships
b. Volunteering at a food bank
c. Caring for the elderly
d. Getting a job promotion
d. Getting a job promotion
- Masculine cultures are considered achievement cultures and place more value on ambition, achievement, and competitiveness and less on emotions and social support.
How is mediated communication changing the way we experience the world? (ch 7)
a. It broadens the range of people and groups with whom we regularly interact.
b. It spreads American pop culture throughout the world.
c. It shows people how to use mobile devices.
d. It enhances our use of nonverbal cues
a. It broadens the range of people and groups with whom we regularly interact.
- Mediated communication allows us to interact with people from cultures different from our own.
Which of the following qualities is most rewarded in individualist cultures? (ch 7)
a. Nurturance
b. Assertiveness
c. Loyalty
d. Achievement
d. Achievement
- In individualist cultures, individual achievement and initiative are rewarded.
Jenny, Lexy, and Beth are three college exchange students who meet for the first time in Seoul, South Korea, where they will be spending the summer. Lexy says that she's worried about saying the right thing when she meets her host family, Beth is wondering whether she will understand the Korean customs, and Jenny says that she can't wait to see what happens. Knowing that cultures vary in how much they tolerate and accept unpredictability, you could surmise that Jenny is most likely from which of the following countries? (ch 7)
a. Peru
b. Ireland
c. Greece
d. Japan
b. Ireland
- Jenny's statement demonstrates less anxiety about the future than her two friends' statements, so you could guess that she's from a low uncertainty avoidance culture, such as Ireland. People from Peru have a high level of uncertainty avoidance. On the basis of their statements, it's more likely that Beth or Lexy is from Peru.
People from high uncertainty avoidance cultures tend to be... (ch 7)
a. more masculine.
b. more anxious and less tolerant.
c. less formal.
d. less anxious and more tolerant.
b. more anxious and less tolerant.
- People from high uncertainty avoidance cultures tend to have little tolerance for differences of opinion and strive to minimize risk and uncertainty.
Nikhil lives and works in the high power distance country India. Which of the following actions is Nikhil most likely to take when his boss accuses him of doing a poor job on a recent report? (ch 7)
a. Confront his boss in an attempt to prove that he did the report correctly
b. Ask his boss to clarify what he means by "poor job"
c. Enlist the support of his coworkers to prove his boss wrong
d. Rewrite the report in order
to avoid confrontation
d. Rewrite the report in order to avoid confrontation
- A person from a high power distance culture is more likely to avoid confrontation with high-power people than to confront them.
Anya was born and raised in the low power distance country Australia and currently attends a university there. After learning that her school has canceled the women's and gender studies courses required for her degree, Anya became furious and panicked. Knowing that Anya is from a low power distance country, you can surmise that she would deal with this conflict through... (ch 7)
a. accommodation.
b. acquiescence.
c. confrontation.
d. avoidance.
c. confrontation.
- Knowing that Anya's comes from a low power distance culture, you could surmise that Anya would confront the university about her problem. Australia is a low power distance culture, so unless Anya has other reasons for not facing her problem, it's unlikely that she would avoid it.
Vanessa is from the United States, and her best friend Chun Hei is from South Korea. Given that Vanessa is from a low-context culture and Chun Hei from a high-context one, which of the following is MOST likely true about their communication? (ch 7)
a. Chun Hei often tells Vanessa about her own personal achievements.
b. Vanessa
thinks she has to explain her opinions to Chun Hei rather than assuming that Chun Hei shares them.
c. Chun Hei feels comfortable explaining to Vanessa what she really thinks about something.
d. Vanessa avoids saying "no" when Chun Hei asks for something.
b. Vanessa thinks she has to explain her opinions to Chun Hei rather than assuming that Chun Hei shares them.
- Vanessa comes from a low-context culture, meaning that she tends not to presume that others, even friends, naturally share her beliefs. Being from a high-context culture, Chun Hei is unlikely to boast or even share individual achievements; however, she would be likely to share a group achievement, such as winning a basketball game with her team.
Which of the following is considered an individualist country? (ch 7)
a. China
b. Great Britain
c. Guatemala
d. Pakistan
b. Great Britain
- Great Britain is considered an individualist country. China is considered a collectivist country, Latin American cultures such as Guatemala are considered collectivist countries.
Individuals in low-context cultures use _____and rely less on situational factors to communicate. (ch 7)
a. contextual cues
b. very direct language
c. intercultural communication
d. time
b. very direct language
- Individuals in low-context cultures use very direct language and rely less on situational factors to communicate.
Lucia, who was raised in Guatemala, moved to the United Sates as a teenager. When she lands her first job at an insurance company after college, she often works overtime and takes on extra projects without being asked because she knows that this will help her company meet its goals. Given that Lucia is from Guatemala, a collectivist country, why might she be working so hard? (ch 7)
a. She wants to be promoted quickly.
b. She needs to earn some extra money.
c. She cannot finish her work during regular business hours.
d. he feels loyalty to her company.
d. he feels loyalty to her company.
- Originally from a collectivist culture, Lucia is likely to believe in the importance of being loyal to her company and in return, expects her company to treat her well and look after her. Lucia was raised in Guatemala, a collectivist culture, so Lucia is less likely to focus on a personal goal such as a quick promotion.
Time orientation is... (ch 7)
a. the way cultures communicate about and with time.
b. the degree to which cultures accept the division of power among individuals.
c. language that downplays the emotional intensity or importance of events.
d. a culture's comfort or discomfort with the
unknown.
a. the way cultures communicate about and with time.
- Time orientation is the way cultures communicate about and with time.
Jasper is from a monochronic culture. This makes him more likely to... (ch 7)
a. apologize for missing a deadline.
b. arrive late for meetings.
c. take the longer, more scenic route home.
d. feel annoyed about having to wait in line.
d. feel annoyed about having to wait in line.
- A person from a monochromic culture views time as a precious resource that can be wasted or saved. This makes Jasper acutely aware that he is wasting his time in line.
You have an important early morning meeting with your internship coordinator, your advisor, and a few other faculty members. Recognizing that you are from a polychronic culture, which of the following approaches should you take? (ch 7)
a. Get to the meeting on time.
b. Assume that they'll "get it" if you're a few minutes late.
c. Worry more about being prepared for the meeting than about the start time.
d. Warn them ahead of time that you'll probably be late.
a. Get to the meeting on time.
- Despite being from a polychronic culture, you understand the importance of this meeting and the expectations of those who are attending it, so you should adjust your behavior by being on time.
To function as a member of a diverse society, you need to be able to... (ch 7)
a. understand your own cultural expectations and respect those of others.
b. assess your worldview.
c. speak multiple languages.
d. live in a city populated with different ethnic groups.
a. understand your own cultural expectations and respect those of others.
- To function as a member of a diverse society, you need to understand your own cultural expectations for communication and respect those of others.
Which of the following is true of people from low power distance cultures? (ch 7)
a. People from low power distance cultures are less likely to take action on their own behalf.
b. People from low power distance cultures are more likely to challenge the status quo.
c. People from low power distance cultures
are more likely to feel anxiety when speaking to someone of a higher status.
d. People from low power distance cultures are more likely to treat time as a limited resource.
b. People from low power distance cultures are more likely to challenge the status quo.
- People in low power distance cultures are more likely to challenge the status quo, consider multiple options or possibilities for action, and resist coercion. People from high power distance cultures tend to accept coercion as normal and avoid challenging authority, people in high power distance cultures are more likely to experience anxiety when they communicate with those of higher status.
Cultures with a high tolerance for risk and ambiguity are said to be... (ch 7)
a. low uncertainty avoidance cultures.
b. collectivist cultures.
c. high uncertainty avoidance cultures.
d. individualist cultures.
a. low uncertainty avoidance cultures.
- Cultures with a higher tolerance for risk and ambiguity are considered low uncertainty avoidance cultures. Cultures that are more anxious about the unknown are said to be high uncertainty avoidance cultures. People from individualist cultures value autonomy and privacy and pay relatively little attention to status and hierarchy based on age or family connections. Individuals from collectivist cultures perceive themselves first and foremost as members of a group.
In particular, people in high-context cultures tend to use __________to convey important meanings. (ch 7)
a. direct opinions
b. persuasion skills
c. contextual cues
d. direct statements
c. contextual cues
- Individuals in high-context cultures use contextual cues, such as time, place, relationship, and situation, to interpret meaning and send subtle messages. People in high-context cultures are unlikely to express their opinions directly because they do not want to offend other group members. Instead, they might hint at their true feelings about a topic.
The defining characteristic of feminine cultures is that they place the greatest value on... (ch 7)
a. competitiveness.
b. ambition.
c. relationships and quality of life.
d. achievement and assertiveness.
c. relationships and quality of life.
- Feminine cultures tend to value relationships and quality of life.
After the American women's soccer team loses at the Summer Olympics, goalie Meredith observes a teammate speaking rudely to the referee and immediately blames her teammate's bad behavior on the team's recent loss. Within the context of ingroups and outgroups, why might Meredith be so quick to support her teammate?
a. She wants her
teammate to think she's cool.
b. She is prejudiced against the referee.
c. She considers her teammate a member of an ingroup.
d. She considers her teammate a member of an outgroup.
c. She considers her teammate a member of an ingroup.
- Because Meredith has a connection to her teammate, she likely views her teammate as a member of an ingroup and is more likely to maintain a positive impression of her or excuse her bad behavior.
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56 terms
bmbedford
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