What are some of the drivers of employee engagement discussed in the text?
A. goal setting, self-esteem, self-efficacy
B. organizational comprehension, sufficient resources, the company vision
C. organizational justice, punishment, rewards
D. an appealing company vision, employee involvement, employee development opportunities
E. affiliation, achievement, power
The core elements of Organizational Behavior Modification are depicted by the A-B-C model, in which A, B, and C stand for
A. attitude, bearing, conviction.
B. antecedents, behavior, consequences.
C. action, because, conformity.
D. able, baker, charlie.
E. step one, step two, step three.
McClelland examined three "learned" needs: achievement, power, and affiliation.
1. Need for achievement: People with a strong need for
achievement (nAch) want to accomplish reasonably challenging goals through their own effort. They prefer working alone rather than in teams, and they choose tasks with a moderate degree of risk. High-nAch people also desire unambiguous feedback and recognition for their success. Money is a weak motivator, except when it provides feedback and recognition. In contrast, employees with a low nAch perform their work better when money is used as an incentive.
2. Need for affiliation: This need
refers to a desire to seek approval from others, conform to their wishes and expectations, and avoid conflict and confrontation. People with a strong nAff try to project a favorable image of themselves. They tend to actively support others and try to smooth out workplace conflicts. However, they tend to be less effective at allocating scarce resources and making other decisions that potentially generate conflict. People in decision-making positions must have a relatively low need for affiliation
so that their choices and actions are not biased by a personal need for approval.
3. Need for power: People with a high need for power (nPow) want to exercise control over others and are concerned about maintaining their leadership position. They frequently rely on persuasive communication, make more suggestions in meetings, and tend to publicly evaluate situations more frequently. McClelland pointed out that there are two types of nPow. Individuals who enjoy their power for its own sake use
it to advance personal interests, and wear their power as a status symbol have personalized power. Others mainly have a high need for socialized power because they desire power as a means to help others.
Four-drive theory states that everyone has the drive to acquire, bond, learn, and defend. The four drives are:
1. Drive to acquire: This is the drive to seek, take, control, and retain objects and personal experiences.
2. Drive to bond: This is the
drive to form social relationships and develop mutual caring commitments with others.
3. Drive to learn: This is the drive to satisfy our curiosity, to know and understand ourselves and the environment around us.
4. Drive to defend: This drive creates a fight-or-flight response in the face of personal danger.
Every bit of information we receive is quickly and nonconsciously tagged with emotional markers that subsequently shape our logical analysis of the situation. According to four-drive theory, these four drives determine which emotions are tagged to incoming stimuli. Four-drive theory states that competing drives (i.e., conflicting emotions) demand our attention, which causes us to choose a course of action based on our social norms, past experience, and personal values. In other words, our conscious analysis of competing demands from the four drives generates needs that energize us to act in ways acceptable to society and our own moral compass.