Name
:
Clas
s:
Dat
e:
Chapter 02 - Human Resource Strategy and Planning
1. Which of the following is the guiding force behind the strategic planning process for an organization?
a. The organizational mission
b. The organizational design
c. The organizational hierarchy
d. The organizational culture
ANSWER: a
2. Which of the following is typically the last step in the strategic planning process for an organization?
a. Formulating supporting functional
strategies
b. Evaluating and reassessing strategy
c. Establishing goals and objectives
d. Stating the organizational mission
ANSWER: b
3. Maria, a Brand Manager at MediaDay Inc., is formulating a strategic plan for her organization. She has identified the
organizational mission and conducted a SWOT analysis of the business. Which of the following is most likely to be
Maria's next step in the strategic planning process?
a. Evaluating and reassessing strategies
b. Implementing strategies
c. Establishing goals and objectives
d. Formulating supporting functional
strategies
ANSWER: c
4. Jantee, a Senior Manager at LionShare Inc., is responsible for the strategic planning process in his organization. He is
currently implementing a strategy. Which of the following stages of the strategic planning process is Jantee most likely to
have completed immediately before the implementation stage?
a. Stating the organizational mission
b. Conducting a SWOT analysis
c. Establishing goals and objectives
d. Formulating supporting functional
strategies
ANSWER: d
5. Which of the following best defines a multinational corporation?
a. An organization that has facilities and other assets in at least one country other than its
home country
b. An organization that imports goods from other countries to its home country
c. An organization that exports goods from its home country to other countries
d. An organization that outsources at least one of its functions or operations to another
company
ANSWER: a
Copyright Cengage Learning. Powered by Cognero.Page 1
Name: Class: Date:
Chapter 1—Human Resource Management in Organizations
1. Which of the following statements is true of the functions of human resource management?
a. It is a clerical operation in large companies concerned with payroll and employee records.
b. It refers to a department that looks into the legal ramifications of policies and procedures that affect only the
employees in an organization.
c. It is a function concerned with costs, planning, and the implications of various strategies for organizations.
d. It refers to a design of formal systems in an organization to manage human talent for accomplishing
organizational goals.
ANSWER: d
2. Binkers, LLC and Toves Inc. have merged, doubling the number of production facilities. To help decide which facilities
to keep open and which should be closed, Bella has been asked to measure the productivity of the workforces at the
facilities. Bella should _____.
a. determine the total cost of people required for each unit of output
b. determine the total cost of people required for an output of 100 units
c. determine the total cost of people required to complete a day’s worth of work
d. determine the total cost of people required to complete a year’s worth of work
ANSWER: a
3. How is unit labor cost computed?
a. By dividing the total cost of workers by the total level of output
b. By dividing the total level of output by the total cost of workers
c. By dividing the average level of output by the average cost of workers
d. By dividing the average cost of workers by their average levels of
output
ANSWER: d
4. Big Drop Inc. wants to increase employee productivity by eliminating layers of management and changing reporting
relationships, as well as cutting staff through layoffs and early retirement buyout programs. This is an example of _____.
a. organizational restructuring
b. redesigning work
c. aligning human resource
activity
d. outsourcing
ANSWER: a
5. _____, a method of increasing employee productivity, involves having fewer employees who perform multiple job
tasks.
a. Organizational restructuring
b. Aligning HR activity
c. Outsourcing
d. Redesigning work
ANSWER: d
6. _____, a method of increasing employee productivity, includes ensuring that staffing, training and development,
performance management, and compensation are not working to offset productivity.
Copyright Cengage Learning. Powered by Cognero.Page 1