affirmative action program
a plan designed to increase the number of minority employees at all levels within an organization
the application of moral standards to business situations
a Latin phrase meaning "let the buyer beware"
a guide to acceptable and ethical behavior as defined by the organization
all activities undertaken to protect the rights of consumers
economic model of social responsibility
the view that society will benefit most when business is left alone to produce and market profitable products that society needs
Equal Employment Opportunity Commission (EEOC)
a government agency with the power to investigate complaints of employment discrimination and the power to sue firms that practice it
the study of right and wrong and of the morality of the choices individuals make
workers with little education or vocational training and a long history of unemployment
a racial, religious, political, national, or other group regarded as different from the larger group of which it is a part and that is often singled out for unfavorable treatment
the contamination of water, air, or land through the actions of people in an industralized society
Sarbanes-Oxley Act of 2002
provides sweeping new legal protection for employees who report corporate misconduct
a comprehensive report of what an organization has done and is doing with regard to social issues that affect it.
the recognition that business activities have an impact on society and the consideration of that impact in business decision making.
socioeconomic model of social responsibility
the concept that business should emphasize not only profits but also the impact of its decisions on society
informing the press or government officials about unethical practices within one's organization
T/F - The Interstate Commerce Act was the first federal act to regulate business practices.
T/F - A Latin phrase, caveat emptor, summarizes the vulnerable position that consumers were in the early 1900s.
T/F - Misleading advertising in print or television is illegal as well as unethical.
T/F - The EEOC has the power to investigate complaints of employment discrimination and can sue firms that practice discrimination.
T/F - Cultural norms can play a part in a person's ethical or unethical behavior in the workplace.
The Clean Air Amendments, the Water Pollution Control Act Amendment, and the National Environmental Policy Act were all instituted in
For more than fifty years, women's salaries have consistently been only about ________ for each dollar earned compared to men's.
An application of moral standards to business situations.
Provides legal protection for employees who report corporate misconduct.
Sarbanes-Oxley Act of 2002
A guide to acceptable and ethical behavior as defined by the organization.
All activities undertaken to protect the rights of consumers.
Informing the press or government officials about unethical practices within one’s organization
A Latin phrase meaning “let the buyer beware.”
A racial, religious, political, national, or other group regarded as different from the larger group of which it is a part.
A plan designed to increase the number of minority employees at all levels within an organization.
Workers with little education or vocational training and a long history of unemployment
The contamination of water, air, or land.
T/F - The field of business ethics applies moral standards to business situations.
Business ethics rarely involves the application of moral standards to the business activity of a normal company.
T/F - economic model of social responsibility emphasizes the effect of business decisions on society.
False - the socioeconomic model emphasises the effect of business decisions on society
T/F - Consumerism consists of all activities undertaken to protect the rights of consumers.
Manufacturers are not required by law to inform consumers about the potential dangers of using their products.
False - If manufacturers do not inform consumers about potential dangers of using their product, they could be held responsible for injury resulting from their use.
T/F - Affirmative-action plans encompass all areas of human resources management, including recruiting, hiring, training, promotion, and pay.
T/F - Hard-core unemployed workers are those with little education or vocational training.
T/F - The EPA was created by the government to develop new improved ways to clean and improve the environment.
False - The EPA was created to enforce laws designed to protect the environment, and clean up waste storage areas.
T/F - Consumers will probably pay in large part for cleaning up our environment through increased taxes or increased product cost.
T/F - A key step in developing and implementing a social responsibility program is the environmental audit.
is the application of moral standards to business situations.
Customers expect a firm's products to...
be safe, reliable, and reasonably priced.
Some AIG executives were aware of the financial problems the company was facing and yet failed to reveal this information to the public. These actions taken by AIG executives were (moral, normal, in the best interst of shareholders, unethical, or in the best interest of employees)
What are three sets of factors that influence the standards of behavior in an organization?
Opportunity, individual factors, social factors
Informing the press or government officials about unethical practices within one’s organization is called
Social responsibility is...
is costly but provides tremendous benefits to society and the business.
Where does social responsibility of business have to begin?
Primary emphasis in the economic model of social responsibility is on what?
What is conflict of interest?
When a business person takes advantage of a situation for his or her own personal interest rather than for the employers interest
What are individual factors that affect ethics?
Individual knowledge of an issue, personal values and personal goals
What are social factors affecting ethics?
Cultural norms, co-workers, significant others, and use of the internet.
What are opportunity factors affecting ethics?
Presence of opportunity, ethical codes, and enforcement?
What are the three main factors that affect ethics?
Individual, social and opportunity
What role does the government play in encouraging ethics?
The government can encourage ethical behavior by legislating more stringent regulations
What role do Trade associations' play in encouraging ethics?
Trade associations often provide ethical guidelines for their members.
What role do individual companies play in encouraging ethics?
Codes of ethics, assigning ethics to an officer, and employees may take the step of whistle blowing
What is the interstate commerce act and what year was it passed?
(1887) The first federal act to regulate business practices; provided regulation of railroads and shipping rates.
What is the Sherman Antitrust Act and what year was it passed?
(1890) Prevented monopolies or mergers where competition was endangered.
What is the pure food and drug act and what year was it passed?
(1906) Established limited supervision of interstate sales of food and drugs
What is the meat inspection act and what year was it passed?
(1906) Provided for limited supervision of interstate sales of meat and meat products
What is the Federal Trade Commission Act and what year was it passed?
(1914) Created the Federal Trade Commission to investigate illegal trade practices
What is the Clayton Antitrust Act and what year was it passed?
(1914) Eliminated many forms of price discrimination that gave large businesses a competitive advantage over smaller firms.
What three categories do the fundamental issues pursued by the Consumer movement fall into?
Environmental Protection, Product Performance and Safety, and Information Disclosure
What are the six basic rights of Consumers?
Right to safety, right to be informed, right to choose, right to be heard, right to consumer education and right to service
What are the four steps to developing a program of social responsibility?
Commitment of top executives, planning, appointment of a director, social audit and Funding the program.