Mohammed
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get when a team of people is able to achieve more than what its members could by working individually, this is called from screen.
Defining Teams and Teamwork
Defining Teams and Teamwork
Defining Teams and Teamwork Defining a Team
A team is a group of people who collaborate on related tasks toward a common goal.
LEARNING OBJECTIVES
Define teams, particularly as they pertain to the business environment or organizational workplace
KEY TAKEAWAYS
Key Points
In a business setting most work is accomplished by teams of individuals. Because of this, it is important for employees to have the skills necessary to work effectively with others.
Organizations use many kinds of teams, some of which are permanent and some of which are temporary.
Teams are used to accomplish tasks that are too large or complex to be done by an individual or that require a diverse set of skills and expertise.
Key Terms
team: A group of people working toward a common purpose.
A team is a group of people who work together toward a common goal. Teams have defined membership (which can be either large or small) and a set of activities to take part in. People on a team collaborate on sets of related tasks that are required to achieve an objective. Each member is responsible for contributing to the team, but the group as a whole is responsible for the team’s success.
The meaning of TEAM: A team is a group of people who work together toward a common goal.
Teams in the Workplace
Sports teams are a good example of how teams work. For instance, a basketball team has individual players who each contribute toward the goal of winning a game. Similarly, in business settings most work is accomplished by teams of individuals who collaborate on activities with defined outcomes. Because teams are so prevalent in business organizations, it is important for employees to have the skills necessary to work effectively with others.
Organizations typically have many teams, and an individual is frequently a member of more than one team. Some teams are permanent and are responsible for ongoing activities. For instance, a team of nurses in a maternity ward provides medical services to new mothers. While patients come and go, the tasks involved in providing care remain stable. In other cases a team is formed for a temporary purpose: these are called project teams and have a defined beginning and end point linked to achieving a particular one-time goal.
The Purpose of Teams
Organizations form teams to accomplish tasks that are too large or complex for an individual to complete. Teams are also effective for work that requires different types of skills and expertise. For example, the development of new products involves understanding customer needs as well as how to design and build a product that will meet these needs. Accordingly, a new product-development team would include people with customer knowledge as well as designers and engineers.
Defining Teamwork
Teamwork involves a set of interdependent activities performed by individuals who collaborate toward a common goal.
LEARNING OBJECTIVES
Identify the processes and activities by which team work gets done
KEY TAKEAWAYS
Key Points
Teamwork involves shared responsibility and collaboration toward a common outcome.
Teamwork processes can be divided into three categories: the transition process, action processes, and interpersonal processes.
Five characteristics of effective teamwork are shared values, mutual trust, inspiring vision, skills, and rewards.
Key Terms
teamwork: The cooperative effort of a group of people seeking a common end.conflict resolution: Working to resolve different opinions in a team environment.conflict: Friction, disagreement, or discord arising between individuals or groups.
Teamwork involves a set of tasks and activities performed by individuals who collaborate with each other to achieve a common objective. That objective can be creating a product, delivering a service, writing a report, or making a decision. Teamwork differs from individual work in that it involves shared responsibility for a final outcome.
Teamwork: Human skill involves the ability to work effectively as a member of a group and to build cooperative effort in a team.
Teamwork Processes
While the substance of the tasks involved in teamwork may vary from team to team, there are three processes that are common to how teamwork gets done: the transition process, action processes, and interpersonal processes. During each of these processes, specific sets of activities occur.
1. The transition process is the phase during which a team is formed. Activities include:
Mission analysis: establishing an understanding of the overall objective
Goal specification: identifying and prioritizing the tasks and activities needed to achieve the mission
Strategy formulation: developing a course of action to reach the goals and achieve the mission
2. Action processes comprise the phase during which a team performs its work. Activities include:
Monitoring milestones and goals: tracking progress toward completion of tasks and activities
Monitoring systems: tracking the use of resources such as people, technology, and information
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When a team of people is able to achieve more than what its members could by from MGMT 110 at Drake University
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9. When a team of people is able to achieve more than what its members could byworking individually, this is called ____________.(a) distributed leadership(b) consensus(c) team viability(d) synergy
10. Members of a team tend to become more motivated and better able to deal withconflict during the ____________ stage of team development.
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11. The Ringlemann effect describes ____________.
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12. Members of a multinational task force in a large international business shouldprobably be aware that ____________ might initially slow the progress of theteam.
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13. When a team member engages in social loafing, one of the recommended strategiesfor dealing with this situation is to ____________.(a) forget about it(b) ask another member to force this person to work harder(c) give the person extra rewards and hope he or she will feel guilty(d) better define member roles to improve individual accountability
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d
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1. When a group of people is able to achieve more than what its members could by working individually, this is called ________.
(a)social loafing (b)consensus (c)viability (d)synergy
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a
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2. One of the recommended strategies for dealing with a group member who engages in social loafing is to ________.
(a)redefine tasks to make individual contributions more visible
(b)ask another member to encourage this person to work harder
(c)give the person extra rewards and hope he or she will feel guilty
(d)just forget about it
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d
1. When a group of people is able to achieve more than what its members could by working individually, this is called ________.
(a)social loafing (b)consensus (c)viability (d)synergy a
2. One of the recommended strategies for dealing with a group member who engages in social loafing is to ________.
(a)redefine tasks to make individual contributions more visible
(b)ask another member to encourage this person to work harder
(c)give the person extra rewards and hope he or she will feel guilty
(d)just forget about it
b
3. In an organization operating with self-managing teams, the traditional role of ________ is replaced by the role of team leader.
(a)chief executive officer
(b)first-line supervisor
(c)middle manager (d)general manager b
4. An effective team is defined as one that achieves high levels of task performance, member satisfaction, and ________.
(a)resource efficiency
(b)future viability (c)consensus (d)creativity c
5. In the open-systems model of teams, the ________ is an important input factor.
(a)communication network
(b)decision-making method
(c)performance norm
(d)set of membership characteristics
a
6. The team effectiveness equation states the following: Team effectiveness = Quality of inputs + ( ________ − Process losses).
(a)Process gains
(b)Leadership impact
(c)Membership ability
(d)Problem complexity
b
7. A basic rule of team dynamics states that the greater the ________ in a team, the greater the conformity to norms.
(a)membership diversity
(b)cohesiveness (c)task structure
(d)competition among members
b
8. Members of a team tend to start to get coordinated and comfortable with one another in the ________ stage of team development.
(a)forming (b)norming (c)performing (d)adjourning a
9. One way for a manager to build positive norms within a team is to ________.
(a)act as a positive role model
(b)increase group size
(c)introduce groupthink
(d)isolate the team a
10. To increase the cohesiveness of a group, a manager would be best off ________.
(a)starting competition with other groups
(b)increasing the group size
(c)acting as a positive role model
(d)introducing a new member
d
11. Groupthink is most likely to occur in teams that are ________.
(a)large in size
(b)diverse in membership
(c)high-performing (d)highly cohesive b
12. A team member who does a good job at summarizing discussion, offering new ideas, and clarifying points made by others is providing leadership by contributing ________ activities to the group process.
(a)required (b)task (c)disruptive (d)maintenance b
13. A ________ decision is one in which all members agree on the course of action to be taken.
(a)consensus (b)unanimous (c)majority (d)nominal a
14. A team performing very creative and unstructured tasks is most likely to succeed using ________.
(a)a decentralized communication network
(b)decisions by majority rule
(c)decisions by minority rule
(d)more task than maintenance activities
a
15. Which of the following approaches can help groups achieve creativity in situations where lots of interpersonal conflicts are likely to occur?
(a)nominal group technique
(b)minority rule (c)consensus (d)brainstorming
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