What should a technician do before beginning any troubleshooting steps on a customers computer

Last Updated on March 2, 2021 by

• Recommend

• a description of the problem
• the steps required to resolve the problem
• permission to work on the computer without a current backup available
• a release from liability if data is lost or corrupted
• the components used in the repair
• a description of the work to be performed
  

  Explanation:

  If there is not a current backup of the data and the technician is not able to create one, then a liability release form signed by the customer should contain the following information:
  Permission to work on the computer without a current backup available
  Release from liability if data is lost or corrupted
  Description of the work to be performed

• Recommend